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The Greenbrier

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2,379 Reviews from our TripAdvisor Community

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Showing 2,375: English reviews
baltimore md
Reviewed 10 October 2014 via mobile

As you drive into the main entrance, You just know that this is going to be a great Experience . Another Great stay with family and friends , started my Birthday celebration there . Dinner at 44 west one night and Forum on second night , everything was perfect , enjoyed our time in Windsor Club with great staff that...

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Helpful?
1Thank wmbrakeman
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your kind review, we are glad to know that once again you enjoyed your visit to The Greenbrier. The Windsor Club is the most exclusive accommodation experience at America's Resort. The Greenbrier has taken the club level to extraordinary new heights. The Windsor Club is a deluxe collection of premier accommodations including the most outstanding service and...

Gainesville, Virginia
Reviewed 9 October 2014

Stayed 2 nights for a business conference. Superior service and accommodations. Beautiful grounds and excellent food. This place delivers exceptional service. Not designed for the casual traveler as you need to dress up more while on property. Though a very old hotel with a lot of tradition, they managed to keep the time period decor fresh and new. No where...

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Thank FrequentTraveler1225
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that you enjoyed your recent conference at The Greenbrier. With an unparalleled range of amenities and activities, America's Resort is an ideal place for groups including meetings, family reunions and weddings. I apologize for the lapse in service concerning valet parking and your departure. I could not agree with you more; we know our...

Berkhamsted, United Kingdom
Reviewed 8 October 2014

Enjoyed a 3 night stay with friends in a 2 bedroom cottage. The accommodation was lovely - large bedrooms with super comfy beds, great bathrooms and sitting/dining room with fridge, sink & coffee machine. Seating on verandah of the cottage was perfect for morning coffee. I can see why it is called America's Resort. It is very luxurious and, although...

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Helpful?
Thank Petnic
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! We have been welcoming guests since 1778 and have 236 years of experience in providing exceptional customer service. We are humbled and honored by your most gracious review. We look forward to welcoming you back to The Greenbrier for many years to come!

Charlotte, North Carolina
Reviewed 6 October 2014

The Greenbrier is the epitome of luxury in the mountains. Visited multiple times over multiple years at different times of the year and have never been disappointed. The Greenbrier is luxurious so you will pay for this luxury but there are special deals offered year round for better value for your money. All the restaurants are great and you will...

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Helpful?
Thank Jim D
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your recent and previous stays! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. We believe that our first priority at The Greenbrier – no matter one’s official duties – is...

Fort Worth, Texas
Reviewed 5 October 2014

Absolutely Beautiful Hotel and resport area. Small towns to visit, golf to be played, great meals to be consumed. Visit "The Cold War Bunker". and just simply walk the grounds. This is a once in a lifetime experience that should be enjoyed with time and care.

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1Thank BillIBT
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that you enjoyed your recent stay at The Greenbrier. With an unparalleled range of amenities and activities, America's Resort is an ideal place for friends or business associates to get away for a few days. Thank you for reminding us that The Greenbrier is a “beautiful” place to visit. We look forward to welcoming...

CT - USA
Reviewed 1 October 2014

Just great - we really enjoyed our stay. Traditional main building room was in great shape. Service was top notch. We had trouble with the A/C and called it in as we went to breakfast. We went to breakfast and then walked over to the pool and back. We were gone for a total of 90 minutes. The staff had...

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Helpful?
1Thank Tom2002a
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay! The Greenbrier is proud of the unparalleled ranges of amenities and activities available for guests. With over 55+ activities ranging from falconry and fly-fishing to spa treatments and swimming, there is something for everyone to enjoy at The Greenbrier. I apologize that your experience in Draper’s...

Watertown, New York
Reviewed 30 September 2014

Wonderful, wonderful, wonderful!!! For the thrifty shopper like myself, it was very very difficult to spend the money to stay here but the resort was amazing!!! Bowling alley and huge pool that my children loved. I only wish I could have stayed there longer but the pocketbook was almost empty as soon as check-in was completed. If money is no...

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2Thank Hailey H
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier exceeded your expectations and that you had a wonderful, wonderful, wonderful time! Thank you for noticing our emphasis on creating a family-friendly environment here at The Greenbrier! Children 12 and under receive a "VIP Card" upon check-in that is redeemable for daily prizes and can participate in our "Kids Play Free"...

Indianapolis, Indiana
Reviewed 29 September 2014

We were alittle put off by the ornate and fancy look to the hotel - opulence I guess is what you would call it. We thought it was going to be stuffy and froo-froo at first from the chandeliers, velvet and marble floors. We were wrong - even though there is a dress code (though I don't know how strict...

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1Thank Sharon C
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your kind review. Your gracious compliments for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1900 team members. At The Greenbrier we believe that our first job everyday is to simply care about our guests and their enjoyment of the resort. We are...

Sulphur Springs, Texas
Reviewed 29 September 2014

We just returned from a week long stay here in September. We were one of four late-middle aged couples traveling together. Our husbands played golf & the wives shopped & toured the area. We also dined in four of the resort's restaurants in the evening. The hotel & grounds are beautiful & the staff are very warm & welcoming. There...

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Helpful?
1Thank Katherine1955
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your review of your recent stay. With over 55+ activities ranging from falconry and fly-fishing to spa treatments and swimming, there is something for everyone to enjoy at The Greenbrier. Many of these activities are complimentary including nightly champagne toasts in the Casino Club, movies with popcorn in The Greenbrier Theatre, the daily history tours and presentations...

london
Reviewed 28 September 2014

We spent a glorious five days here in July during the Greenbrier Classic. It was my first visit. It felt like a fairytale setting (but also very sporty!). The service is amazing, and there are so many things to do. We loved the restaurants, the Segway ride, the pool, and pretty much everything! Hope to go back soon.

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1Thank reader27
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear how much you enjoyed your first visit to The Greenbrier this past July! Our goal is for every guest to leave anticipating their return to America's Resort. We certainly look forward to welcoming you back soon; maybe even for this year’s Greenbrier Classic!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Region: United States > West Virginia > White Sulphur Springs
Price Range: ₹ 13,416 - ₹ 33,539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travellers have asked, with answers from The Greenbrier staff and other travellers.
33 questions
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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's cold out, stay in main building”
 of 5 bubbles mjm619, 16 Feb 2017 | Read review
“We upgraded for a small amount and it was well worth it.”
 of 5 bubbles SallyB283, 14 Feb 2017 | Read review
“If you have 4 or more, I would definitely consider a cottage! Tansas Cottages are nearby the main hotel.”
 of 5 bubbles OceanRain11, 1 Feb 2017 | Read review
“Look to go during off season”
 of 5 bubbles CEPPaulT, 29 Jan 2017 | Read review
“Wheelchair room is far away from elevator in WV Wing of property.”
 of 5 bubbles KentuckyTravelGuy, 29 Jan 2017 | Read review
5 of 5