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The Greenbrier

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The Greenbrier
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2,321 Reviews from our TripAdvisor Community

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Showing 2,317: English reviews
Bellbrook, Ohio
Reviewed 1 September 2014

We spent a long weekend at the Greenbrier, in a deluxe accommodation, and we were impressed by the grounds and the historic hotel. The food and waitstaff in the main dining room, Italian restaurant, and Prime 44 were very good. The bunker tour was very informative, and I would recommend if you are a history buff. Make sure you do...

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Helpful?
1Thank TJouer
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Thank you so for pointing out our 55+ activities. Of course, we would be remiss if we did not apologize...

Cincinnati, Ohio
Reviewed 1 September 2014

My husband surprised me with a birthday stay at the famous Greenbriar for Labor Day. It is a grata resort and the owners invest in quality amenities. Amazing mineral water tub and shower in our suite. Definately on par with the Ritz or Marriott autograph. As a professional in service management I am disappointed in the experience due to service...

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4Thank ms_obvious
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to leave a review; from your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. It is our belief that our first priority at The Greenbrier – no matter one’s official duties – is to sincerely care about our guests...

Cincinnati, Ohio, United States
Reviewed 1 September 2014 via mobile

An amazing hotel that has retained the same classic look it had in its prime. It's rich with history. Each room, restaurant, sitting area, or bar has it's own unique decor and appeal. Despite some of the other reviews, I found my room and the hotel to be immaculate. We were pleasantly surprised by the size and decor or the...

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Helpful?
3Thank BrandonTGreen
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review! We appreciate you pointing out the Casino Club, a relatively new amenity added in 2009. Described as Monte Carlo meets Gone with the Wind, the Casino Club offers an elegant setting that revels in the warmth and charm of southern hospitality. We agree with you that The Greenbrier is a...

Troy, Michigan
Reviewed 1 September 2014 via mobile

Had the opportunity to spend two days at the Greenbrier and it did not disappoint. Outstanding golf choices. The Meadows being the most friendly of the three courses. The Infinity Pool is a beauty and a relaxing way to spend the afternoon. The staff is top notch and willing to assist without hesitation. A nice touch are the a-cappella groups...

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Helpful?
1Thank Dean A
Robert M, Manager at The Greenbrier, responded to this review

We are so glad you enjoyed your recent visit to The Greenbrier. The Greenbrier’s Vision Statement begins, “Where experiences are timeless and memories last forever…”. We are honored that this reflected in your “Greenbrier Experience”. Thank you for mentioning The Greenbrier Valley Airport in Lewisburg; we are a 20 minute drive from this commercial airport and FBO. We hope to...

Pittsburgh, Pennsylvania
Reviewed 1 September 2014

First, the Greenbrier is situated in a beautiful setting in the Allegheny Mountains of West Virginia not far from the Virginia border. It has three golf courses that are open to the public which is what attracted us. The hotel is historic, and we upgraded to a deluxe room which gets you a nicer bathroom and lets you avoid the...

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Helpful?
8Thank BurghGirl222
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your August stay at The Greenbrier; and please accept my sincere apologies for the shortcomings and disappointments you shared. From your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. The Historic Preservation Fund (HPF)...

Reviewed 31 August 2014

my husband and I went to a golf event at the Greenbrier. The food at the Italian restaurant and at the banquet we attended were very mediocre and very overpriced for what we paid. It is a beautiful old place and the golf was great. I realize the Greenbrier is pricey but we certainly expected more than what we got.

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Helpful?
2Thank Gigiandjerry
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent stay at The Greenbrier; and please accept our sincere apologies for the shortcomings and disappointments you shared. From your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. I apologize that your dining...

Charlotte, North Carolina
Reviewed 31 August 2014

This was our first visit to the Greenbrier, certainly could not complain about the grounds, absolutely beautiful. Pros: Friendly helpful staff, very comfortable room, good food, and the bonus of having a casino on site. Nearby town of Lewisburg is very quaint and neat place to visit. Cons: The decor is very "floral" and a little too much pink for...

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1Thank Evelyn C
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees,...

Wellesley, Massachusetts
Reviewed 30 August 2014 via mobile

You know a vacation was worth every penny, when your children's teachers, coaches, and friends' parents have all heard how wonderful it was within a week! Before we left, kids were all nagging about how there's "nothing in West Virginia!". Now, they all are anxious to return. The beauty of the place is that one can be as busy as...

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Helpful?
Thank Wellesleyma
Robert M, Manager at The Greenbrier, responded to this review

Thank you for noticing our emphasis on creating a family-friendly environment here at The Greenbrier! We understand how important family vacations are for our families and we do our best to make them absolutely memorable! Children 12 and under receive a "VIP Card" upon check-in that is redeemable for daily prizes and can participate in our "Kids Play Free" program...

Savannah, Georgia
Reviewed 30 August 2014

What a beautiful resort! The attention to detail at the Greenbrier is absolutely incredible! My wife and I could go on and on about the beauty of the place. We stopped on our road trip honeymoon and the staff surprised us with rose petals and wine when we got to our room. The service was awesome and food there is...

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Thank pns2h
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for choosing to stay with on your honeymoon! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! At The Greenbrier the good becomes “extraordinary” and the great becomes “spectacular”! We look forward to welcoming you back soon and helping you to celebrate many more special occasions

Fairmont, WV
Reviewed 29 August 2014

This is the most wonderful resort I've ever enjoyed. We've been here three times and it's still amazing! The staff are just wonderful--they make you feel welcome and pampered. The resort itself is a "trip back in time"--very rare these days. Everything is very well-maintained and inviting. Yes, it's expensive but well worth it! We were there for the Business...

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Thank Zebra71
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent visit. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. Thank you for the pictures that you posted. The Greenbrier has over 700 rooms; each one is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Region: United States > West Virginia > White Sulphur Springs
Price Range: ₹ 16,767 - ₹ 28,647 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Greenbrier 4.5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travellers have asked, with answers from The Greenbrier staff and other travellers.
31 questions
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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend a little more for a suite (or modern room if that is important)”
 of 5 bubbles Sniper33, 2 Dec 2016 | Read review
“All are beautiful”
 of 5 bubbles 687barbara, 28 Nov 2016 | Read review
“Rooms are very spread out. If you don't want to walk long hallways, you should direct this request to your registration request.”
 of 5 bubbles alvyceanem, 19 Nov 2016 | Read review
“standard room with a king bed overlooking the grand front entrance”
 of 5 bubbles michaelpV7423WT, 11 Nov 2016 | Read review
“The cabins are great - We stayed in Baltimore B”
 of 5 bubbles gfm1118, 7 Nov 2016 | Read review
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