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Sleep Inn

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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Dallas TX
Level Contributor
128 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 weeks ago

This hotel was very nice and clean. The room was larger than usual for a Sleep Inn. Service was friendly and efficient. Our room was at the end of the hallway and next to the road, so we heard some road noise, but no noise from other rooms. Only complaint was that there was no easy chair in the room,... More 

Helpful?
Thank Teresa D
Virginia Beach, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

I had a quick overnight in Summersville on 11/11. My door would not open after 3 unsuccessful tries so the front desk agent, unfortunately I can't remember her name, came to help me and of course it opened instantly for her. Once I got into my room I noticed my cable wasn't working either. I felt so bad for asking... More 

Helpful?
Thank LexiMLH
Oakville, Canada
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

Clean, friendly and s great deal. Wonderful stay. Basic amenities. Wonderful staff and super clean rooms. Sheets were proper and bedding was comfortable. Price was excellent and breakfast was included.

Helpful?
Thank randallgan
Tonawanda, New York
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 September 2016

Our King Suite was very clean with a very comfortable bed. Customer service was exceptional. A very good breakfast with a ample choice of hot or cold food, This would be a the place to stay if traveling through Route 19 - Great value with a great location. I would highly recommend this location.

Helpful?
Thank ref48
Daleville, Virginia
Level Contributor
6 reviews
Reviewed 22 September 2016

The room we had at this hotel was super clean and the front desk staff were wonderful, accommodating and courteous.. We stayed overnight and the room was clean, very quiet and comfortable. Will stay there again if the need ever arises. They do not allow pets and you have to sign loudness disclosure form. That was okay with us because... More 

Helpful?
Thank rcajla
Toronto
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 30 August 2016 via mobile

Definitely recommend this location. Decor looks like it has recently been redone -- beautiful furnishings and finishes. Rooms are not huge but ours was clean and comfortable. The pool was well maintained and stocked with fresh towels. No tub but great shower. No mini fridge but very good breakfast. All of the staff that we encountered were cheerful and friendly.... More 

Helpful?
Thank Shar1234567
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I will certainly be sure and share your comments with all of the staff. Your comments will be so encouraging to them. We are currently adding the mini fridge and microwaves to our rooms. So for your next visit with us you will have that... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2016 via mobile

My family (3-4 families) have been staying here for years and have AWAYS had a very clean room and great customer service. On one trip my daughter forgot her iPad. We didn't realize it was gone until the hotel called to let us know. They promptly mailed it to us.

Helpful?
Thank Vivian P
Gary W, Manager at Sleep Inn, responded to this review

Dear Vivian, Thank you so much for sharing your comments with us. I appreciate you and your family for choosing Sleep Inn for your lodging needs. I am so glad that we were able to return your daughter's iPad to her. As soon as I saw it I knew that she would be upset with if it was lost forever.... More 

Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 August 2016

Stayed here a couple of nights during the weekend. Would have rated higher if there was a refrigerator and microwave in room (my brother's room on the first floor had a fridge). Staff was nice. Had everything we needed.

Helpful?
Thank Andrew F
Gary W, Manager at Sleep Inn, responded to this review

Dear Andrew, I appreciate you taking the time to share your feedback with us. We love hearing from all of our guests. I do apologize that your room did not have a refrigerator and microwave. We are currently adding those to our rooms. The rooms that currently have those are slightly higher the rooms without. It does cause some confusion... More 

1 review
Reviewed 15 July 2016 via mobile

I booked 4 rooms for my travelling family and dealt with Pam and I was extremely satisfied by her amazing customer service and professionalism. She was so sweet and I can't say enough about how we were so nicely treated by her. Thank you Pam. I wish every hotel had a person like you to deal with!!!

Helpful?
Thank Mike L
Gary W, General Manager at Sleep Inn, responded to this review

Dear Michael, Thank you so much for taking the time to share your feedback with us. We love hearing from our guests, especially when the feedback is as positive as yours. I agree 100% that every hotel needs an employee like Pam. She is great with ALL of our guests. Even our furry 4 legged friends get special attention from... More 

Sterling, Virginia
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 July 2016

We rode into town last Friday. The ladies at the front desk were so kind and great. We had a great check in experience. Rooms were super clean and super comfortable. Great shower I had and the bed was perfect. Thank you for a great stay in Summersville!

Helpful?
Thank stm1258
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, I appreciate you taking the time to provide your feedback with us. I am so glad to hear that you enjoyed your stay so much. It is our goal that all of our guests have the same experience during they stay as you did. The staff takes great pride in making sure each and every guest has... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn

Address: 701 Professional Park Dr., Summersville, WV 26651
Region: United States > West Virginia > Summersville
Price Range: ₹ 4,773 - ₹ 6,273 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
3 questions
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Reidsville, Georgia
Centerville, Ohio
over a year ago
Chiefland, Florida
over a year ago

See all questions (3)

Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 120 is on end next to road and there is some road noise,”
 of 5 bubbles DallasTXTkd, 17 Nov 2016 | Read review
“Book early.”
 of 5 bubbles andrewf856, 4 Aug 2016 | Read review
“If there are a lot of guests book when you're there, you might request a second floor room.”
 of 5 bubbles 557sheliag, 13 Jul 2016 | Read review
“Rooms on the top floor middle are quiet enough”
 of 5 bubbles 550aroberts, 12 Jul 2016 | Read review
“We requested 1st flr as I had knee replacement surgery 6 wks prior to this trip. We not only had 1st flr but only 5 rooms off the lobby.”
 of 5 bubbles farmersgal, 27 Jun 2016 | Read review
5 of 5
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