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Holiday Inn Express Charleston / Southridge

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Holiday Inn Express Charleston \/ Southridge
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charleston / Southridge
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Showing 86: English reviews
Hagerstown, Maryland
Reviewed 23 May 2016

Holliday inn and suites ,South Charleston, WV>Great place to stay-nice rooms and excellent staff. Employees were problem solvers. Mike and Kodi were very helpful and deserve your commendation. Would b e happy to book this location again.

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Helpful?
Thank jrlarden
Timothy D, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Timothy D. Asst. GM

Berkeley Springs, West Virginia
Reviewed 9 February 2016

I had a couple nights of basketball games to officiate in the area and because of points promotions I decided to stay at a different location within the chain. The facility was very nice and very clean as is normal for Holiday Inn properties. I would stay at this location again. NO ISSUES.

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Helpful?
Thank Brooks321
Timothy D, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Brooks321, Thank you so much for taking the time to stop by and provide feedback about your stay. We are very happy that you chose our hotel while the tournaments were going on, and appreciate you staying with us. We value you as an IHG Rewards Club member, and hope we get the chance to serve you again in the...

Cary, North Carolina, United States
Reviewed 13 November 2015

Great location slightly off the highway and close to downtown - surrounded by over 25 great places to eat and shop. Many places close enough to walk - Excellent breakfast. Very large rooms and plenty of towels

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Helpful?
Thank Fields J
Shrewsbury, Massachusetts
Reviewed 29 October 2015 via mobile

The hotel Staff are just wonderful ! Especially the young Lady from Georgia. She is truly a Peach. Such knowledge and Wisdom in a Lady so young. Her husband is a very lucky man. The hotel staff, while under staffed, had my ro clean by mid-morning everyday. Cudos to them !!! The bed, King, was like Gibraltar, put the "F"...

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Helpful?
Thank Frank S
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Frank, Thank you for taking the time to let us know about your recent stay with us. I will forward your kind comments to the staff and let them know how much you enjoyed your stay with us. We hope to welcome you back in the near future. Sincerely, Linda Porter Guest Service Manager

Westerville, Ohio
Reviewed 15 October 2015

We stayed in a suite due to a family member in a near by Hospital, When we arrived at the suite only to find plastic cups in the kitchen so we requested glass ware for wine. I then discussed with the front desk whether they could get me glassware from the hotel bar and that he worked at several hotels...

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Helpful?
Thank conslancelot
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Guest, Thank you for taking the time to review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to...

Williamson, West Virginia
Reviewed 10 October 2015 via mobile

I'm not sure how many times I've stayed, but it's always clean, quiet and comfortable. The business lounge really helped me out this time. Staff was great! Lots of places to eat close by shopping too. Love shopping at Michael's. Nice TV and large breakfast area. Indoor pool, vending machine and staff 24/7.

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Helpful?
Thank LouAnnJustice11
Santo Domingo, Dominican Republic
Reviewed 30 September 2015

stayed at the hotel for just over 3 months. Location is excellent due to a number of restaurants walking distance from the hotel. Most of the staff made me feel as if I was family. And the water pressure, if I had hair, I would not now (strongest water pressure I've experienced.

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Helpful?
Thank tfmcbri
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear tfmcbri, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel being in a superb location, great water pressure and clean rooms. We strive to give great and impressive service to all...

East Bank, West Virginia
Reviewed 17 August 2015

The hotel was very clean and the staff was very helpful. My friend and I stayed there for three days as a mini vacation to shop and eat at various restaurants nearby. The hotel is located to many, many restaurants and shopping centers. Perfect for us!!!

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Helpful?
Thank teresaaI5742YP
Philippi, West Virginia, United States
Reviewed 13 August 2015 via mobile

Spur of the moment solo getaway. Near shopping, restaurants and easy to find on Corridor G. I got the king jacuzzi suite and I was happy with all of the amenities. I couldn't find the mini fridge, ice bucket area. A trip to the front desk and I found out it was a whole separate area (behind door #2). It...

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Helpful?
Thank Debbie H
Lexington, Kentucky
Reviewed 3 July 2015

This is a typical HIE in a great location for dining. The desk clerks were very friendly and helpful, as were everyone on the staff. This hotel has 5 floors, with the 5th floor being smoking rooms. I had to extend my stay one night and was moved to the 5th floor, but there was more of a smokey smell...

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Helpful?
Thank John M
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear John M, We truly appreciate the very kind review that you wrote for us. We're extremely happy to hear that you found both of your rooms to be comfortable, clean, and well equipped. We also are happy to hear that you found our location to be convenient and our breakfast selection and hotel accommodations to be enjoyable. Customers like...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Charleston-Southridge features 84 guest rooms five levels. We are conveniently located between two shopping plazas and two dozen restaurants are nearby. Additionally, we are convenient to downtown Charleston and Yeager Airport. Hotel features include: two meeting rooms equipped with high speed internet access, an indoor pool, hot tub, free local phone calls and a complimentary continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and eggs. We have also created the world's best tasting cinnamon roll. Guest room amenities include: coffee makers, high speed internet access, iron & ironing boards, hairdryers and two phones with two separate phone lines, mini refrigerator and microwave. Visit South Charleston, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Charleston / Southridge

Address: 95 R H L Blvd, South Charleston, WV 25309-8277
Region: United States > West Virginia > South Charleston
Price Range: ₹ 8,786 - ₹ 10,693 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston / Southridge 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Charleston / Southridge Hotel South Charleston
Holiday Inn South Charleston
South Charleston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Charleston / Southridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has smoking rooms. If non smoker stay away”
 of 5 bubbles lylecroberts, 16 Aug 2016 | Read review
“They may have suites, ask for upgrade?”
 of 5 bubbles leicameight, 14 Jun 2016 | Read review
“best floors were 3 & 4”
 of 5 bubbles tfmcbri, 29 Sep 2015 | Read review
“Room we had was very quiet on the second floor. Jacuzzi bathtub was great!!!”
 of 5 bubbles teresaaI5742YP, 17 Aug 2015 | Read review
“It's somewhat off Highway 119 so any room will be quiet and easy to get in and out.”
 of 5 bubbles Calfrope, 26 Jun 2015 | Read review
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