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Older hotel and the only one in the area that offered a room at or below the Govt Rate for the dates that I needed to be in the area. It i an older hotel that is under renovations, but the owners did everything that...More
While not from Sistersville, I spent much of my early years here. The Wells Inn is on the National Registry of Historic Places, located in the heart of Sistersville. It's a Sistersville - and mid-Ohio Valley institution - and is the centerpiece of Sistersville's old-school...More
My sister and I unexpectedly had to get a room at the Wells Inn. I thought it was very reasonably priced. Charles, was more than accommodating. He gave us extra blankets, extra pillows. He made sure we were very comfortable. I would definitely stay there...More
This was a one-time visit and was my last! My sister had stayed 4 years ago and not much progress has been made on this hotel since then. The owners need to cut their losses and sell. Although their rates are very affordable and include...More
In the area visiting family had booked ahead and asked for an updated room but did not get one. When I walked in the lobby was a mess. I did know it was under construction butt it could have looked better under the circumstances. When...More
3 Thank trollop2
Response from aen2009, Manager at The Wells InnResponded 14 June 2016
Trollop (Really?) Regardless, I will use your review for new hire training purposes. It shows what happens when an employee does not do their job as directed. Someone has a bad experience and goes-to-town writing a bad review.
That night you stayed we discovered that...More