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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 229: English reviews
United States
Reviewed 30 April 2015

I've stayed here before and I didn't recall the rooms being so outdated. This place is pretty on the outside, and the lobby is fancy, but the rooms are lacking. There were CHUNKS of wood missing from the bedside table. The wifi was abysmally slow. Continental breakfast costs $11. As a conference center, it's also always overrun by people. And...

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Helpful?
1Thank Elizabeth M
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are sorry to hear that because of your recent stay with us, you have cancelled your future reservations. We hope that you reconsider us in the future and give us another chance!

Washington, DC
Reviewed 25 April 2015

This is a fine hotel outside Shepherdstown. I was here for a conference, and there don't seem many other options in the area if you are visiting. It is quite nice, but the problem is that there is an odd lack of focus on the details that makes a stay first rate. Check in was slow but congenial. I had...

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1Thank PADutchman
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are terribly sorry to hear that your stay with us was less than satisfactory. I have notified the proper managers to resolve the issues that occurred. We hope on your next trip to Shepherdstown, WV that you may give us a second chance!

Frederick, Maryland
Reviewed 12 April 2015

My best friend and I came to Shepherdstown for an overnight girls' excursion. The area is quaint and the dining options are tremendous. This was the first time we had stayed somewhere other than the Bavarian Inn. The room was outdated but seemed clean enough, which is the most important element to me! The woman who greeted us at the...

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1Thank MoonliteMaven
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I'm so sorry to hear about your issues with the glasses in your room. I have notified the Housekeeping Manager in regards to your experience. That is not only unsatisfactory to you, but to us as well. I hope on your next stay in Shepherdstown you allow us to have another chance to impress you!

Hope, New Jersey
Reviewed 7 April 2015

We had a very comfortable one night stay. The common areas were impressive, but not the room itself, which was a little worn. The room however was clean, we could adjust the heat to the desired temperature, and the bed was comfortable. We prize comfort above all else. There was a refrigerator, a microwave, a safe, two sinks (one outside...

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Helpful?
1Thank ShortStack12
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy that you chose the Clarion for your night's stay in Shepherdstown. It's such a neat little town and hope that you had a chance to explore a bit! We are however sorry to hear that your breakfast was not satisfactory. I will be notifying the Food and Beverage manager to let him know. We hope to have...

Wheeling, WV
Reviewed 6 April 2015

This was my third time to stay at the Clarion Hotel in Shepherdstown. The review I posted after my first visit was very positive, and there are still some positives to this hotel. However, I feel that, based on the room we had, they are in serious need of refurbishment. The positives: Comfortable bed and pillows Two easy chairs provided,...

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Helpful?
Thank Libralady
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry that your stay with us did not meet up to your standards. We always strive to make each guest happy and comfortable. I have notified the proper departments of your concerns and hope that you will come and stay with us again in the future. Hope to see you soon!

Washington DC, District of Columbia
Reviewed 4 April 2015

I had a two day conference at this hotel and was very pleased. My room was clean, quiet and comfortable. I had good wifi. The food for a large group of people buffet style was good (not great) and the bar was comfortable with a range of drinks. Staff were very friendly. I've been to several conference hotels in the...

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Helpful?
Thank trvladdict
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We can't wait to see you again on your next visit!

Santa Clara, California
Reviewed 1 April 2015

The highlight of this hotel was the staff, who was very friendly anytime I encountered them at the front desk. Since they do not have a free breakfast, I went to the restaurant and asked if they could give me a bowl of cereal with milk and juice and got it for about $4. The room was pretty spacious, with...

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Thank Brian M
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

While there are spaces at the entrance of the hotel that are reserved for our staff who frequently leave and return to the hotel several times a day, our hotel still offers approximately 330 free parking spaces to easily accommodate all of our guests. Space is available around the entire hotel offering many desirable options for our guests to park...

Romney, West Virginia
Reviewed 25 March 2015

The staff were all very friendly. The hotel was clean and our room was so relaxing. The Rumsey Tavern was on the premises and was delicious and the staff there was friendly as well. The books in the room listed the grille as open but we learned it had been closed for some time. The photos in the hallway of...

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Helpful?
Thank Denise B
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to Shepherdstown!

Annapolis, Maryland
Reviewed 23 February 2015

The wall plaque at the hotel entrance says 1998, and it seems that the hotel hasn't been updated since. The property just feels tired and badly in need of a spa makeover. The thoughtful reception assistant assigned us a King room on the 3rd floor, away from a large group apparently in another part of the hotel. Our floor was...

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Helpful?
Thank ZoomGlobal
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry to hear that you were unsatisfied with your accommodations. We hope to "wow" you on your next visit to Shepherdstown! Please give us a call on your next trip and we hope to win you over again.

Portsmouth
Reviewed 20 February 2015

I went to training there last September. The room was fine and the service was very good. The food at the tavern was very good as well, especially the buffet night. I was impressed by the selection of seafood and meats. It's not the Ritz Carlton, but its not a Super 8 either. If I ever get back in the...

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Helpful?
Thank RConstantine
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us and hope to see you again in the future. Since you like seafood, you should check out the Rumsey Tavern's crab cakes - they are delicious!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Region: United States > West Virginia > Shepherdstown
Price Range: ₹ 7,599 - ₹ 13,756 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is handy.”
 of 5 bubbles RetiredDude, 25 Feb 2017 | Read review
“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
 of 5 bubbles PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
 of 5 bubbles LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
 of 5 bubbles T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
 of 5 bubbles barbara12november194, 2 Aug 2016 | Read review
5 of 5