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Clarion Hotel & Conference Center

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230 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 230: English reviews
Charlotte, North Carolina
Reviewed 19 July 2015

The hotel feels dated but overall it was a nice place to stay. The rooms are nothing special but were clean and comfortable. There was a second sink in our room where the coffee pot was but there was no light over that sink which rendered it useless for getting ready. We did not dine here but met friends in...

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Helpful?
1Thank Amy R
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for choosing to stay with us on your trip to Shepherdstown. We hope to see you again soon!

Schenectady, New York
Reviewed 15 July 2015

Hotel staff were professional and helpful; room was clean (except for some grunge in the coffeemaker basket); weekend buffet breakfast was adequate for the price, and the restaurant staff were tolerant of our leisurely pace; room furnishings and carpets are no longer crisp and fresh (time for a refurb?); location is convenient to Sheperdstown business district and college campus.

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Helpful?
3Thank W S J
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

baltimore md
Reviewed 11 July 2015

We like this hotel very much. Our room was very comfortable and well maintained. The pool was nice. Front desk service was very good. We had dinner at their pub one night. Outstanding service and very ordinary meal. The prices were very reasonable.

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Helpful?
1Thank vicjul
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to see that you were able to take advantage of some of our amenities. Hope to see you again on your next visit to Shepherdstown!

Pennsylvania
Reviewed 9 July 2015

A few weeks ago, our family spent a weeknight at the Clarion Hotel. The room itself and public areas were fine. Check in went smoothly. The receptionist was pleasant. There were no problems until the next morning when we tried to have breakfast in the hotel dining room. As soon as we stepped through the door, it was apparent there...

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Helpful?
1Thank MDBPA
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I have read your comments and have notified the proper management in regards to this matter. On behalf of the staff here at the Clarion Hotel, I sincerely apologize for our lack of service to you. We hope that this doesn't damper you staying with us in the future and hope that you give us another chance to impress you....

Reviewed 4 July 2015 via mobile

The hotel is alright. The staff attentive even for a late night check in. The rooms pretty standard for an aging budget hotel. They offer discounts for AAA members which was a plus. When on a road trip I only expect a hot shower and a clean comfortable bed. They delivered on both. The hotel does need some cosmetic updates,...

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Helpful?
2Thank Germaine A
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us at the Clarion Hotel. We hope to see you on your next trip to the area!

Stockbridge
Reviewed 27 June 2015

This hotel is in small town maybe 12 minute ride back roads to Charlestown casino. Nothing around hotel, thought the GPS had us lost. Great lobby and rooms very nice. See where someone said rooms adequate, well he is just crazy, rooms were nice and the beds were very comfortable. Would stay again and like to visit the area.

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Helpful?
1Thank Z5928TDjohnl
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On your next visit you must check out "downtown Shepherdstown" on German Street only 1/2 of a mile from the Hotel. There are shops and restaurants that you might enjoy! Hope to see you again soon!

Lewisburg, West Virginia
Reviewed 15 June 2015

I was there for a church retreat. The conference rooms were good, the temperatures fairly consistent, except once and that was corrected. Coffee was out in the lobby and wasn't really kept full. I missed my morning coffee a lot. The location is good, both woods nearby for walking and Shepherdstown for restaurants and browsing. The pool was open and...

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Helpful?
2Thank wvjake
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so thrilled that you enjoyed your stay with us at the Clarion Hotel. It seems as though you had a wonderful time! And yes, the chocolate mousse is absolutely delicious! :) Hope to see you again soon!

Scottsdale, Arizona
Reviewed 13 June 2015

The Clarion was selected to host out-of-town guests for my son's wedding. His bride is from West Virginia and we are from Arizona, so we were part of the out of town guests. We booked several rooms for our family (groom's parents, grooms sister and her family, groom's youngest sister and her beau). During our five night stay, we found...

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Helpful?
2Thank Donna I
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely proud of the staff that we have at the Clarion Hotel and are beyond proud to hear this. We hope that you enjoyed your stay with us. If you are in the Shepherdstown area again, you must come see us!

Alpharetta, Georgia
Reviewed 3 June 2015

The exterior of the hotel is nice and so is the lobby and public areas. The rooms are adequate, but quite dated. The beds are just ok, not really uncomfortable or super comfortable. Bathroom looked old. The largest issue was the wifi, it was basically non-existent. This hotel could be great with a few small updates and boosted wifi service.

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Helpful?
2Thank DM_1278
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon on your next trip to Shepherdstown!

Raleigh, North Carolina
Reviewed 4 May 2015

There were a several issues during my weekend stay recently that made it less than stellar. First, there were glasses left outside guests room on Thursday when we checked in and they were still there on Sunday when we checked out. Second, we lost cablevision twice and then gave up on watching TV. The first time, we called the front...

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Helpful?
1Thank travelingon1944
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We sincerely apologize for your recent stay with us at the Clarion Hotel. You did not receive the service that we expect from our employees and for that we are sorry. I have notified the management staff so we can get matters like these resolved. We hope you give us another chance in the future if you are ever back...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Region: United States > West Virginia > Shepherdstown
Price Range: ₹ 8,038 - ₹ 16,336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is handy.”
RetiredDude, 25 Feb 2017 | Read review
“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
barbara12november194, 2 Aug 2016 | Read review
5 of 5