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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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226 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 226: English reviews
Wellsburg
Reviewed 30 July 2014

Hotel looks nice on outside. Inside is a bit shabby and smelled musty. Paid $150.00 for night and does not even include breakfast. The main problem was the water was shut off at 9 a.m. the morning of check out and we were not notified when making the reservation nor notified when we checked in the night before. When we...

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Helpful?
2Thank TMM43
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely sorry of the inconvenience that we have caused you. I will see that the issues that you have experienced will not be handled in the same manner in the future. We hope to see you again and hope that you give us another chance to impress you.

Atlanta, Georgia
Reviewed 25 July 2014

6/24/2014 I stayed there last weekend and was totally unimpressed. While the fist impression of the lobby was very nice, my over-all feeling was that this place needs a visit from "Hotel Impossible". The carpet is worn and or/dirty, the furniture is beaten up and in need of immediate replacement. I viewed several rooms and all had "garage sale" quality...

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4Thank Richard P
Willow Grove, Pennsylvania
Reviewed 19 July 2014

My husband and I stayed at this hotel, we had no reservations and are thrilled that we stopped. The young lady at the desk, Beatrix was wonderful and very welcoming! A true asset to the organization! The rooms were very clean and the buffet breakfast was better than expected. I would highly recommend this hotel. Beatrix was right on with...

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2Thank Debra D
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so pleased to hear that you enjoyed your stay with us in Shepherdstown. Beatrix is a true asset to the company and we are happy to hear that you enjoyed all of her recommendations. Hope to see you again soon!

Charlottesville, Virginia
Reviewed 17 July 2014

I have very mixed feelings about this place. My wife and I stayed here last year, and decided to give it another try. Very fancy-looking, Still the same musty smell as you walk in the lobby, and a behind-the-desk manager who doesn’t smile or provide eye-contact, sent up warning flags. He was somewhat redeemed by introducing himself by first name...

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1Thank Bill R
Maryland
Reviewed 7 July 2014

Shepherdstown is a beautiful weekend destination and I visit several times a year. However, hotel choices are minimal and I decided to stay at the Clarion primarily because of the pool. First, the good news. The staff couldn't have been any nicer during my stay. Everyone from the front desk to the restaurant staff was extremely polite, professional and made...

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2Thank marygran
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so glad that you decided to stay with us on your trip to Shepherdstown. We take pride in our work and glad we could make you feel comfortable during your stay. We hope to see you again in the future!

Chillicothe, Ohio
Reviewed 12 June 2014

We wanted to believe that the Clarion name still meant above average. This location is average at best. While well kept, it is dated and in need of renovation. Their are more rules at the pool for things you can't do than what is permitted and it was cold. Breakfast buffet was modest in offerings but not in price. It...

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Helpful?
1Thank Clark7932
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear Clark7932, Thank you for taking the time to provide us with your feedback. It is through this process that we are better able to serve our future guests. I was sorry to hear that your stay with us was not thoroughly enjoyed. I will share this feedback with the General Manager. We hope that you will stay with us...

Hewitt
Reviewed 25 May 2014

We decided to change hotels last minute due to the distance of the hotel we originally booked. We were visiting very dear friends and didn't realize the distance when booking. They suggested this hotel and we were glad they did. Tucked in a residential section, this hotel is beautifully kept. Ample parking and groomed grounds. It's an older hotel but...

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2Thank PinkCat14
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear PinkCat14, We are happy to hear that you enjoyed your stay with us and that we were recommended to you by your friends. We hope that you stay with us again on your next visit to the area - the pillows will be waiting for you!

Menlo Park, California
Reviewed 16 April 2014

We stayed at the Clarion Hotel & Conference Center at Shepherdstown, WV, in early April 2014, while attending a conference in Shepherd University, which is 10 mins drive away. The hotel is newer and is well-maintained. Check-in was a breeze, staff were friendly. Hotel room on the 4th floor was average in size, with 2 queen-sized beds that were clean,...

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1Thank EvanL
Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to hear that you enjoyed your stay with us in Shepherdstown, WV. Shepherdstown is such a neat little town. There are shops and restaurants right downtown which is only 3/4 of a mile away from our Hotel. You must check it out the next time you come to visit! We are so sorry that you had a...

Reviewed 3 March 2014

Great location for government employees! The town of Shepherdstown is a treat! With some great restaurants and bars. Music at the hardware store on a Thursday is a must see. Loads of civil war sites within no distance of the hotel. It's a nice hotel in a great location, makes traveling for work just a little more bearable.

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1Thank Sligoirish
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you were able to see what Shepherdstown has to offer - it's a hidden gem! The Thursday Night Jam session at O'Hurley's General Store is definitely a favorite of ours as well. Hope to see you again soon!

Purcellville, Virginia
Reviewed 2 March 2014

My wife and I had our wedding reception at this hotel a little over 10 years ago and we spent our first night as a married couple in a suite. What was a beautiful, new, clean hotel has turned into a dated, in need of renovation, and dirty feeling hotel. I thought it would be romantic to take my wife...

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4Thank aolejer
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies that your stay with us this time was not as good as the first. I want to thank you for bringing this into our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Region: United States > West Virginia > Shepherdstown
Price Range: ₹ 7,714 - ₹ 10,263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
 of 5 bubbles PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
 of 5 bubbles LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
 of 5 bubbles T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
 of 5 bubbles barbara12november194, 2 Aug 2016 | Read review
“We love a King size bed. We always get a room fit for the king.”
 of 5 bubbles T8654QOcarolh, 26 Jul 2016 | Read review
5 of 5