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The staff is always friendly. We have stayed at this hotel every year for the Fiesta Outlet Sale. The rooms are clean. The beds are comfortable. The breakfast is great.Where else are you going to get this wonderful full breakfast with cinnamon rolls, the omelets...More
Clean room, comfy bed and chair. Very close to Fiesta outlet store. Wonderful breakfast..you can not beat their cinnamon rolls and the small omelet was very tasty. Super friendly staff at the desk and in the dining area.
If your afraid of nasty bugs and do not want to chance taking them home with you, I would recommend staying somewhere else! We stayed two nights the second morning when Iwent to take my shower the was a very cockroach in the tub!! I...More
1 Thank Sally M
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 16 April 2018
Hi Sally M,
Thank you for your time in writing a review about your stay with us. On the other hand, we are sorry to hear about the issues you had in your bathroom. What you described certainly isn't what we want our guests to...More
I was impressed with the friendliness of the staff and the cleanliness of the hotel. Be breakfast bar is well stocked with a nice variety of foods and the pool was clean and not overly chlorinated. It snowed while we were here and the lobby...More
We recently stayed here because mountaineer was booked the staff was not very friendly at all was almost like they were mad because they have to work for a living hello news flash so do I. The breakfast was mediocre nothing special need to take...More
Thank John S
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 17 January 2018
Hi John S!
Thanks for choosing us for your trip in Newell and sharing your experience! While we're glad that your stay stay was satisfactory on most part, we're sorry that we fell short of your expectations on our hotel staff's service and breakfast buffet....More