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This place is in desperate need of upgrading ! The rooms were ok, but the wall paper is peeling off the wall. Very dated place. Didn't use the pool, but it looked pretty decent. The Continental breakfast was not good. The English muffin broke the...More
4 Thank WeissHoneymoon2015
Response from Betty L, Manager at New Martinsville InnResponded 20 April 2015
That is true, that we need upgrading, but that comes with the “big” price tag, easy to suggest, but everyone knows their means and budget that if they can do it or not. We however, slowly, slowly upgrading different items in different rooms.
Okay... Where to start...
Firstly only stayed in the hotel because of work. (Oil and gas).
Got off work ready to take a shower and lay in bed after working 16.5 hours.
We arrive, park on the side of the building and head inside. The...More
8 Thank Madelyn J
Response from Betty L, General Manager at New Martinsville InnResponded 25 December 2014
First of all, we apologize for your less than expected stay with us, but after reading the review, we can not figure out if written by a female or a male. Sleeping in a truck, run the truck all night by saving $93 does not...More
I had to check in at approximately 2am. I was greeted by the most friendly woman I had seen in hours of traveling. Danielle was very accommodating, especially considering the wee hours I arrived. She explained everything I would need to know about the area....More
Thank Meg M
Response from Betty L, Manager at New Martinsville InnResponded 30 November 2014
Thanks for the 5 star out of 5 and thanks for your kind words about Danielle and Jesse. We are the friendliest hotel in this town, and you are welcome to stay here again when you needed it. Yes we are open 24 hours with...More
We came in town etc for the boat racing event on the river. We had been warned about the hotels in town. It is an older hotel, but there is NO excuse for the rooms not be clean. Hair in shower area, mirrors not clean,...More
4 Thank KGDaniel3
Response from Betty L, Manager at New Martinsville InnResponded 25 October 2014
We are sorry that your stay was less than expected, but we have checked the comments sheet upon the day of your check out, and you did not say anything wrong with your stay. We have shampooed the entire hotel just recently, which we do...More
The staff was very helpful and friendly, especially Danielle at the front desk. Everything else was just ok. For instance there were some random splashes on the wall, hoping someone just dropped a soda...not the nicest place I've stayed, but it got the job done...More
Response from Betty L, Manager at New Martinsville InnResponded 28 September 2014
Thanks for giving us satisfactory remarks. Danielle appreciates your comments about her! We searched through all the hallways and now searching along all the rooms for those random splashes of soda, still couldn’t find them! They will be taken care of as soon as we...More