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Waterfront Place Hotel

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549 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Pittsburgh
Reviewed 4 days ago NEW

Considering the construction going on at this hotel, we thought it was in excellent shape. Our last words leaving were that we can't wait to come back. Our room was large and spacious and the bathroom was fantastic. We loved all the USB ports. We found lunch and breakfast to be very good. As for everyone complaining about charging for...

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Helpful?
Thank Stapel
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Stapel, Thank you for your recent Waterfront Place Hotel review. We appreciate your feedback and are extremely glad you enjoyed the room upgrades. Our state of the art amenities, USB ports, Bluetooth speakers, and built in phone charger allow the multi-functioning traveler to remain worry free. We also try our absolute best to minimize guest impact through any renovations, and...

Reviewed 1 week ago

The hotel and the make shift restaurant were freezing. Breakfast was not even enjoyable you had to were your winter coat while you ate. Your food became cold before you could even eat it. Every part of the hotel was freezing. We had to put our heat up to 80 in room just get any kind of warmth. We were...

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Helpful?
Thank Lori C
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Lori C, Thank you for reviewing your recent Waterfront Place Hotel stay. We are extremely apologetic that the hotel had a heating issue during your stay. We addressed this issue the weekend you stayed and it has since been fixed. Thank you very much for your understanding on this matter. We also were not able to find any construction related...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

We stayed at this hotel over the weekend and have to say that it was the coldest hotel we ever stayed in. We were very disappointed in the eating area, relocated because of the remodeling. It was cold for breakfast that we had to wear our winter coats while we ate! Food on buffet was average. No waffles, just scrambled...

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Helpful?
2Thank cherylfresh2o
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

cherylfresh2o, Thank you for taking the time to review the Waterfront Place Hotel. We are very glad you enjoyed your guest room during your stay. We also sincerely apologize for any inconveniences you experienced, and we have addressed everything mentioned in your comments. I will reach out to you directly regarding this matter to ensure we have followed up in...

Clinton Township, Michigan, United States
Reviewed 2 weeks ago

The hotel was very nice although during our stay it was still under construction. I believe to be completed in April... The rooms were very nice, modern and updated. Large bathroom. Bed was very comfortable and the tv was large as well. **Hotel charges extra for parking, Restaruant meh... Hotel is not insulated well... I could hear the man next...

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1Thank Holly S
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Holly S, Thank you for reviewing your recent stay at the Waterfront Place Hotel. We will be completing our construction around March of this year. Our Starbucks is due to open in just a few weeks, and the rest of our amenities will be back up and running shortly thereafter. As we finish our final touches we will address the...

Reviewed 2 weeks ago via mobile

Even though they are under renovation they went above and beyond for us while we were there for a week. There was a jack hammer chewing up tiles on the main floor but the workers stopped when we went by every time, they were courteous and polite. There was a wedding on New Year's Day and they kept everyone quiet...

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1Thank Deanna W
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Deanna W, Thank you for Waterfront Place Hotel review. We take great pride in our customer service, and it means a lot that you were able to recognize our commitment to every single guest and event. We must also give credit to you and our other wonderful guests who were amazingly respectful during the wedding ceremony. Everyone was able to...

Boulder, Colorado
Reviewed 3 weeks ago

Make no mistake, this is a nice hotel, which I will get to. But first, two gripes: first, they charge eight bucks to use the garage, which, since there is no other parking around, and you certainly can't walk here, feels like a nickle and dime charge that should be included in the room rate. Second, the ground floor is...

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Helpful?
Thank Ralph B
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Ralph B, Thank you for reviewing your recent Waterfront Place Hotel stay. We are very glad to hear that you enjoyed our brand new luxurious guest rooms. We are very proud of our final product and it certainly fits all the needs of a modern traveler. We certainly understand that there is a somewhat lengthy walk from our garage to...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

The hotel was beautiful, we really enjoyed our view from our room !! Patrick and Shawn (valet) gave exceptional customer service, they went above an beyond... we traveled from North Carolina and would love to come back when more things are open.. we came for Christmas and slot of things we're closed but we still enjoyed the stay

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Thank A TripAdvisor Member
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

Thank you for reviewing your recent Waterfront Place Hotel stay. We greatly appreciate the kind words about Patrick and Sean. We are always very proud of our staff's commitment to customer service excellence. These two always go above and beyond, and we are happy to hear they made your holiday travels more enjoyable! We look forward to your return after...

Waterford, Ireland
Reviewed 4 weeks ago

My second visit this year, very nice updated rooms,My trip was for 5 weeks this time, even though the hotel is having extensive renovations I can honestly say I hardly noticed. Staff are friendly and helpful, I will definitely be back and am excited to see what the finished hotel will be like. Many Thanks to all. Patricia Purcell

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Thank ptrishjacob
Devin C, Guest Relations Manager at Waterfront Place Hotel, responded to this review

Ms. Purcell, Thank you very much for taking the time to review your recent extended stay with us. We here at the Waterfront Place Hotel always love your company and are extremely grateful you have chosen us as your home in Morgantown for the last few years. Your smiling face working diligently in our lobby is greatly missed. We always...

Reviewed 4 weeks ago via mobile

We only live about 45 minutes from Waterfront HOTEL and often use this hotel as our "go-to" when arranging a night out for the two of us. My daughter also comes here every year in March for her birthday and brings along a friend to enjoy the pool, fitness room, restaurant, and more. However last weekend I was so let...

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Thank NDawnMiller
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

NDawnMiller, Thank you for reviewing your recent stay at the Waterfront Place Hotel. We are very sorry to hear about the parking inconvenience and any miscommunication that occurred during your stay. I have followed up with our supervisor on duty that you interacted with the night of your arrival. I would like to speak with you further about this issue...

Reviewed 4 weeks ago

I stayed here the week before Christmas. Renovation work is still ongoing for the new lobby. Walking in from the parking garage, I managed to walk right past the check-in area. I suppose that other guests coming for the first time might have noticed the check-in area. The newly renovated rooms are very nice, as other travelers have commented and...

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Helpful?
Thank cb2367
Devin C, Front Office Manager at Waterfront Place Hotel, responded to this review

cb2367, Thank you for taking the time to review your recent Waterfront Place Hotel stay. We appreciate the detailed review of our current facilities and updated amenities. We do host a number of holiday parties, as well as many dinner reservations for the recent graduation weekend. This may have contributed to the extra tables and activity you saw during your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Waterfront Place Hotel, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 205 well-appointed guest rooms and suites with an abundance of amenities, making this premier waterfront hotel perfect for business and leisure travelers alike. Guests enjoy luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, availability of spa services, room service, flat screen televisions, and much more. ... more   less 

Additional Information about Waterfront Place Hotel

Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Region: United States > West Virginia > Morgantown
Price Range: ₹ 6,944 - ₹ 10,417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Place Hotel staff and other travellers.
10 questions
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Warrington, Pennsylvania
Lexington KY
Auburn, Alabama
New Jersey
2 months ago

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Questions? Get answers from Waterfront Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay to get the river view, and get up as high as you can.”
 of 5 bubbles bentonian, 31 Dec 2016 | Read review
“Fridge in room Beautiful huge rooms Even # rooms view of beautiful river and area”
  • Double beds suite
  • Single bed suite
 of 5 bubbles 934rosies, 16 Nov 2016 | Read review
“Ask for view of the river”
 of 5 bubbles 371MaryG, 7 Nov 2016 | Read review
“Book your room well in advance (several months) for a stay during college football season weekends.”
 of 5 bubbles lloydb216, 5 Nov 2016 | Read review
“River View”
  • HOW AMAZING
  • MORE GLORIOUS VIEWS FROM MY ROOM
  • Spectacular Room
  • BEAUTIFULLY APPOINTED
  • LUXURY BATH
  • AMAZING VIEWS
  • SUNSET FROM MY ROOM
 of 5 bubbles L1941PFrebeccac, 23 Oct 2016 | Read review
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