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Hotel Morgantown and Conference Center

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Hotel Morgantown and Conference Center
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216 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Morgantown and Conference Center
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Showing 212: English reviews
Port Jefferson, New York
Reviewed 21 July 2015

I have never seen anything like this. I booked three rooms for my family, one through the "hotel" directly and the other two through booking.com. I didn't even make it into the room. Upon driving up to the door, it appeared that there were possible drug deals and prostitution going on at this place. There were people hanging around outside...

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1Thank MajorJohnsGirl
Reviewed 5 July 2015 via mobile

I have stayed in many hotels, many cheaper and many more expensive and I have to stay this is the dirtiest hotel I have ever stayed. The towels were all stained and gross, the shower head was dirty and moldy, cob webs all over the whole room, floor was dirty and sticky, we had to wear shoes in the room,...

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2Thank MsCindyT
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

We are so sorry about the experience you had during your stay with us. We are looking into the issues you raised and rest assured that these will be worked on immediately. We would never want any of our customers to have such inconvenience and we wish to have a chance to make it up to you. We hope that...

Bedford, Pennsylvania
Reviewed 29 June 2015

I enjoyed my stay at Hotel M. All my needs were taken care of quickly. The hotel was easy to find and close to the location of my activity. I found the complimentary breakfast to be plentiful. There was always plenty of parking and the lot was well maintained. I pool looked nice, but it was raining while I was...

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Thank toolmerchant2
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you so much for posting this wonderful review you have of our hotel. It gives us great pleasure to know that we were able to attend to all your needs during your stay with us. We are glad that you liked our breakfast and we hope that you’ll get to enjoy more of our amenities on your next visits....

Rochester Hills, Michigan
Reviewed 21 June 2015

The name "Hotel M" suggests a certain elegance that I am afraid this property lacks. It is a large motel with basic, generally clean accommodations. The lobby has a Kuring coffee maker. The "no alcohol in lobby" signs suggest that a rowdy crowd might often stay here, although it was quiet during our stay. The plusses include friendly, welcoming desk...

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Thank llee611838
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Thank you for taking the time to post this review you have of our hotel. We value your comments and we will definitely take it into consideration for changes that we may implement on our hotel. We are very sorry to know that implementation of some of our policies may result to you not choosing us in the future and...

Reviewed 18 June 2015 via mobile

The dirtiest hotel I have ever visited. Do not waste your time. The baseboards in the main room and bathroom were covered in dust. The hotel room door would barely close because it was almost off the hinges. The floor covering was stained and had very deep scratches in it. We stayed because we needed a room late at night...

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Thank Manda M
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping and maintenance policies and procedures. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. We hope to see you...

Niagara Falls, Ontario, Canada
Reviewed 17 June 2015

My wife and I stayed at this "hotel" on our way back home from Myrtle Beach. We chose Hotel Morgantown through Expedia because of the fact it is pet friendly (we were travelling with a cat and a dog) and it was very economical. Bad idea!!!! Our room was DISGUSTING!!!!! The paint was peeling off the walls.The laminate flooring had...

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Thank Jennifer G
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I hope you will change your mind...

Bayonne
Reviewed 16 June 2015

I stayed here for one night about 3years ago. It was not the fanciest place but it was acceptable. I stayed again just this past weekend and such an improvement. The rugs were gone leaving nice hard wood floors, the pool was clean, the air conditioner was working so perfectly. The staff as always was polite and helpful.

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Thank christinasd32
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

Your positive review really means a lot to us. I am very happy to learn that you enjoyed the renovations we have done to our hotel!

Allentown, Pennsylvania
Reviewed 11 June 2015

This hotel was the worst one we've stayed at. Drunks hanging out on balcony s, Door would not shut and secure without huge push and slam. Dirty. Garbage from previous guest still in drawers. Cig butt in toilet, (Non smoking hotel!). Linen's filthy. Shower!! OMG horrible. Mold mildew everywhere. Tub did not drain, by time husband got done with his...

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Thank Pappillion27
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

It is distressing to hear that you encountered a number of issues with our housekeeping, maintenance, and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand that you are hesitant to return based on...

Erie, Pennsylvania
Reviewed 29 May 2015

We stayed here for WVU graduation. Our room was filthy, bedspreads were stained, bathroom vanity was cracked, coffeepot was missing, tub didn't drain. The parking lot had garbage lying around and there were overflowing garbage cans everywhere.

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Thank LyBroz
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed the worst hotel you have ever stayed at. I do thank you for bringing this matter to our attention and I assure you that we are correcting these issues for improved convenience in future visits. We greatly appreciate your time in bringing...

Reviewed 29 May 2015 via mobile

This is my first time staying here and the first room I went into smelt nasty and had a roach on the wall so I immediately called to switch rooms and this one is a little better since the bugs are dead but there is hair in the shower and im scared to really fall asleep in here but they...

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Thank Chansss
GMHotelM, Guest Relations Manager at Hotel Morgantown and Conference Center, responded to this review

It is distressing to hear that you encountered a number of issues with our housekeeping services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand that you are hesitant to return based on this experience, though...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Morgantown and Conference Center

Address: 1400 Saratoga Ave., Morgantown, WV 26505
Region: United States > West Virginia > Morgantown
Price Range: ₹ 3,599 - ₹ 4,712 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Morgantown and Conference Center 2.5*
Number of rooms: 146
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Morgantown and Conference Center staff and other travellers.
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Questions? Get answers from Hotel Morgantown and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An explanation of your telephone service would be of assistance, on a card in the room.”
 of 5 bubbles poneill35, 16 Dec 2016 | Read review
“Our room was a little dated looking from the outside! Our door was damaged but it locked! That worried us some. The cost of the room was our best surprise! ”
 of 5 bubbles 741tmc, 22 Oct 2016 | Read review
“Make sure it's been renovated (one building left, I was told)”
 of 5 bubbles yycyycyyc, 16 Sep 2016 | Read review
“Bring bug spray.”
 of 5 bubbles Friscojoe094, 7 Sep 2016 | Read review
“Avoid selecting rooms which is near to trees..Lot of bugs come from trees”
 of 5 bubbles 862bikramp, 3 Jun 2016 | Read review
5 of 5