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Hampton Inn Martinsburg

Hampton.comUS$ 114*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Martinsburg
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407 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Reviewed 2 days ago NEWvia mobile

My wife and I stopped on the way to DC and we were so surprised at the outstanding accommodations. Clean, modern, friendly and convenient. There were oodles of USB ports, a fantastic shower, and what looked like a nice breakfast spread ( which we didn't sample ) All in all the property was well kept and a very good value.

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Helpful?
Thank David F
Hoboken, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017

This hotel was great! Right off the highway, easy check in, the staff was so friendly which is really nice after a long day on the road. The rooms were clean and newly renovated and the beds are very comfortable. Breakfast in the morning has great options. I would definitely stay here again if I was heading down 81.

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Helpful?
Thank Christine T
About Hotel's Favourite Review
Lani P, General Manager at Hampton Inn Martinsburg, responded to this review

Thanks Christine! I'm so glad you enjoyed the newly renovated rooms. We'll look forward to seeing you again soon!

Beckley, West Virginia
Reviewed 3 days ago NEW

From check in to check out staff courteous and helpful. Complimentary breakfast was hot and fresh with healthy food items handy to go on bar. Property clean and accommodating. The location was great for eating and some shopping. I was on government travel and it was within 5 miles of my work that week.

Review collected in partnership with Hampton
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Helpful?
Thank Robbie J
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Robbie J, Thank you so much for completing a review. We are so glad to hear that you had a great stay with us and that our staff took good care of you. We look forward to seeing you again! Have a great day! Yvonne McKenzie, Front Office Manager

Pickerington, Ohio
Reviewed 1 week ago

I have stayed at this hotel seven times in the last thirty days. While construction has been noticeable in previous stays (hotel looks updated aesthetically) the customer service is lacking. Most desk agents have a sub par attitude in making guests feel welcome. Out of all of them only one has greeted me with a smile on his face and...

Review collected in partnership with Hampton
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Helpful?
Thank Travis S
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Travis S., Thank you for taking the time to complete a review on your recent stay. I am truly sorry for the problems you have encountered during your recent visits with us. I can assure you that we do take your concerns very seriously and will be addressing them with our entire staff. We do hope that you consider...

Augusta, Maine
Reviewed 2 weeks ago

We stayed one night, April 26, 2017. Good staff, clean comfortable room & bathroom, good breakfast. All the things I expect at a Hampton Inn & nearly always get. The young lady on the desk when we arrived was very good, friendly & helpful. (Sorry, I rarely remember names.) The other young lady who took over for her was the...

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Helpful?
Thank SrMainer
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear SrMainer, Thank you so much for taking the time to complete a review. We are so glad to hear that overall you had a great stay with us and that our staff to good care of you. I can assure you that we are addressing those issues you mentioned. We do hope to see you again during your next...

Lynchburg, Virginia
Reviewed 2 weeks ago

Alize` at the front desk has awesome customer service skills. I had a issue with my bill and a young gentleman(I wish I could remember his name) helped me over the phone with my bill. I will return back soon. I would love to get a newly upgraded renovated room next time. Keep up the good work! ~Erica (AGM Hampton...

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Helpful?
Thank Mikie Lee W
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Mikie Lee W, Thank you for completing a review on your recent stay. We are so glad to hear that our Front Desk staff took such good care of you. We do look forward to your next visit. Have a great day! Yvonne McKenzie, Front Office Manager

Foster RI
Reviewed 2 weeks ago

Checked into this hotel off the road 9 or 10 hours, tired, sorta dirty and just wanting a bed. I chose it because I am a Hilton Hhonors member but also becaus this brand is fairly reliably good, but this particular hotel was excellent. Probably brand new, the room set up w/ the bathroom, window, closets, etc was far better...

Review collected in partnership with Hampton
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Helpful?
Thank walterpT8407XQ
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear walterpT8407AQ, We are so glad that you decided to stop and stay with us and greatly appreciate you taking the time to complete a review. Our rooms are freshly renovated and I'm so glad to hear that you like the new design. I will be sure to pass along your compliments to Candy. We hope to see you again...

basking ridge, new jersey
Reviewed 2 weeks ago via mobile

Arrived very late at 11:30 pm Tired and weary. Roy at the front desk greeted us with a smile and had our keys at the ready. We had requested a quiet room in the back and he gave us exactly that. Brand newly decorated rooms. Super clean room, new carpeting and great mattress , fluffy towels and super white bedding....

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Helpful?
Thank missybrown
Lani P, General Manager at Hampton Inn Martinsburg, responded to this review

I am so glad to hear that you had a great stay and enjoyed the new renovation. Roy is a superstar! Thank you for your feedback and we would love to see you again the next time you are in town.

Reviewed 3 weeks ago

The Hampton Inn is always consistent in quality anywhere I stay and I will always pick a Hampton Inn over other hotels when it is available. At the Hampton Inn Martinsburg, WV the breakfast was good, the room was spotless, the bedding was comfortable and clean. I always feel comfortable at Hampton Inns.

Review collected in partnership with Hampton
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Helpful?
Thank Terry L
Yvonne M, Front Office Manager at Hampton Inn Martinsburg, responded to this review

Dear Terry L, We are so glad to hear that you are a loyal Hampton Inn guest! We are even happier to hear that you had a great stay at our Hampton Inn. We do hope to see you again the next time you are in the area. Have a great day!! Yvonne McKenzie, Front Office Manager

New Hartford
Reviewed 3 weeks ago

This hotel has just been redone. Beautiful room. Great sleeping beds. Free breakfast was delicious. The staff was very attentive. We had been on the road for about ten hours and this hotel was a great relief to find and we had a great night's sleep and wonderful breakfast.

Review collected in partnership with Hampton
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Helpful?
Thank Richard T R
Lani P, General Manager at Hampton Inn Martinsburg, responded to this review

I am so glad that you enjoyed our newly renovated rooms. Many Happy Returns!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Ave, I-81 Exit 12, Martinsburg, WV 25401-1840
Region: United States > West Virginia > Martinsburg
Price Range: ₹ 6,998 - ₹ 10,498 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Martinsburg staff and other travellers.
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Questions? Get answers from Hampton Inn Martinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a high number, away from traffic noise.”
SrMainer, 8 May 2017 | Read review
“Stay in a room that is not facing the Interstate.”
billh508, 19 Mar 2017 | Read review
“I loved the roomwith king sized bed and soaker tub.”
kattiehadleyk, 1 Feb 2017 | Read review
“Ask for a room not facing the highway.”
smmoler, 18 Sep 2016 | Read review
“Request a room away from the highway for less traffic noise.”
DavidWM4739XY, 13 Sep 2016 | Read review
5 of 5
Hampton.com
US$ 114* /night
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Prices are for 1 room, 2 adults
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