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Candlewood Suites Logan

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Traveller (2)
Room & Suite (9)
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Overview
  • Excellent37%
  • Very good42%
  • Average0%
  • Poor12%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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1 - 5 of 32 reviews
Reviewed 3 weeks ago

The iron melted my pants and management didn't offer to replace the pants nor did they offer any discount for the stay. They said it was my fault and that I was on my own. I am in the customer service business, things like this...More

1  Thank travelalot147
Response from IHGService, Guest Relations Manager at Candlewood Suites LoganResponded 1 week ago

Hi travelalot147! We're happy to be your home away from home in Logan. Thanks for sharing your experience, too! We make sure that we provide world-class service to our guests with a smile every time. This is why, I'm very sorry to know about what...More

Hotel's Favourite
Reviewed 22 June 2017

The people at this hotel were the friendliest that we have ever came across. The hotel is close to the Hatfield and McCoy trails and Best places to eat. The room has a small kitchen that makes it great for an extended stay. Morrisos drive...More

Thank Patty A
Response from Breanna B, Manager at Candlewood Suites LoganResponded 27 June 2017

Thank you so much for your positive feedback! I am happy to hear you enjoyed our personable staff and great location. The full kitchens in every room makes Candlewood Suites Logan the perfect product! Please come see us again soon should your travels bring you...More

Reviewed 4 weeks ago via mobile

I get having your individual ice maker and full size refrigerator is nice but when you check in at 8:00 PM there is no ice. And there is not one machine in the entire hotel. Do not count on ice on the first night. The...More

Thank John N
Response from IHGService, Guest Relations Manager at Candlewood Suites LoganResponded 2 weeks ago

Hello John N, Thank you for your stay and for taking the time to leave us feedback. I am glad that you found the pillows and bed received clean. I want all areas of your stays with us to be pleasant and I am sorry...More

Reviewed 27 November 2017

This is another one of those "first-time visitor" reviews and I have to tell you that you will have to go along way to find folks who are more interested I making sure their customers are taken care of and enjoy their stay. Everyone was...More

1  Thank Jim M
Reviewed 13 September 2017

Second time staying at this property. Must say, both times we have had a very good experience. The staff on our arrival was helpful, friendly and got us into our room very quickly. The room was clean, everything was in working order and it just...More

Thank zippy621
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$ 102 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 102 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (2)
Room & Suite (9)
Questions & Answers
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Ken N
22 August 2017|
Answer
Response from lovesthrbeach | Reviewed this property |
You can exchange towels/sheets at the front desk but there is not daily housekeeping services.
0
Votes
Mandi P
6 October 2015|
Answer
Response from Brandon S |
You would have to trailer to the trail head but they are working on a Bearwallow->Rockhouse connector.
0
Votes
Room Tips
"Do not stay at this hotel!"
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"All rooms are great."
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"Stay somewhere else. Holiday Inn is right up the street at Fountain Place Mall."
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"Choose a room facing out the front of the hotel as the rear only faces train tracks."
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