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Kristy is part is the very friendly helpful staff. Clean rooms for a reasonable price. You could pay more easily but why. You get eats, drinks, shopping and kiddie things to do all within short walking distance.
We arrived late in the evening and got checked in quickly. We mentioned we were attending a horse show and the clerk gave us a better discount which was great. We had gotten caught in the rain and were wet so we just wanted to...More
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 2 weeks ago
Thank you for your review. I'm sorry that your bathroom was not cleaned properly. I will address this with my staff to make sure this doesn't happen again. We do pride ourselves on clean, comfortable rooms at a fair price, but we obviously fell short...More
Cheap room, however when my husband and I tried to get in the first room they assigned us to the door wouldn't open. Something was wrong with the key swipe. The next room they gave us looked like it hadn't been dusted in at least...More
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 6 April 2017
Thank you for your review. I'm sorry you didn't have a good experience with us. I certainly can understand how frustrating these things can be when you are travelling. i will look into these issues today and make sure they are resolved. We do take...More
We arrived for late check-in after 11pm, I had called ahead to notify and was told no problem. When I arrived there was nobody visible behind the lobby desk. I was tired after driving 12 hours that day, so I was hoping for a smooth...More
Thank Matthew H
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 15 March 2017
Thank you for your review. I'm sorry you didn't have a good experience at check in. I will definitely address that issue as well as the others you mentioned. We appreciate feedback to help us get better. I do believe that we offer a clean,...More
For its class category, giving this hotel 4 stars. It's one of the remodeled ones. It was clean, quiet, and I felt safe. I stayed 2 different (but not consecutive nights). The front desk clerk remembered me that I was coming back and was worrying...More
Thank Charli S
Response from RedRoofManager, General Manager at Red Roof Inn Charleston West - HurricaneResponded 14 December 2016
Thank you for your review. I'm glad you enjoyed your stay with us. I think you would agree that we provide a clean, comfortable room at a fair price with friendly service. No frills or mints, just a good value. I hope to see you...More
US$ 82 - US$ 99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Is this area safer than the Kanawha location? I read some pretty bad reviews about that location. I ask because I will be traveling alone with my dog.
23 December 2016|
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Response from Materialgrl | Reviewed this property |
DO NOT STAY AT THE CHARLESTON LOCATION! If you must stay at any red roof stay at this one ONLY. The Kanawha city location is also near motel 6 and kink nights inn (again exterior entrances) and the days inn across is also... More
DO NOT STAY AT THE CHARLESTON LOCATION! If you must stay at any red roof stay at this one ONLY. The Kanawha city location is also near motel 6 and kink nights inn (again exterior entrances) and the days inn across is also rough. I wouldn't even stay in the country inn and suites or he holiday inn beacUse the expensive escorts and THAeir pimps go there! I mean this area is very rural acros the river and it's a little unnerving and I have seen it all in my 37 years lol. Rough as in white supremist crackheads, and I am Caucasian, myself. Several times I've been to this area at the gas stations and ihop. Within 10 minutes no joke...low grade hookers and their pimps come from no where. Any time any season. A Charleston police officer had a standoff got shot in face. SHALL I GO ON? Lol. The hurricane location is safer if you must stay at a red rooof. I myself use Hotwire and refuse exterior entrances anywhere. I know this helped you LOL, safe travels!