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Quality Inn New River

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Traveller (13)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent26%
  • Very good41%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
“room was clean”(26 reviews)
“dairy queen”(16 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Reviews (230)
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8
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LanguageEnglish
60
91
50
20
8
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All reviewsroom was cleandairy queenwafflesgift shopfree breakfastwould stay here againsausageon sitebar grilloutdoor poolbiscuitsvalue for the moneywater pressurepies pintsrafting tripwest virginiamotel
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11 - 15 of 229 reviews
Reviewed 10 September 2017

We stayed here one night end of August. The rooms are those of a motor inn and accessed from the outdoors. The rooms are clean but small. There appeared to be a lot of vans and motorcycles parked for the night. That said, we did...More

Thank Jackie V
Response from richard m, Owner at Quality Inn New RiverResponded 13 September 2017

Thanks for staying with us. We appreciate your kind remarks and glad you enjoyed your stay. We pride ourselves on friendly service glad you noticed ! Hope to see you again !

Reviewed 7 September 2017

There was dog food all over the floor and dog hair on everything. I'm not against a pet friendly establishment but they should thoroughly clean the room between guests. When I told the lady at the counter she just gave me a blank stare and...More

Thank motoxjustride
Response from richard m, Owner at Quality Inn New RiverResponded 13 September 2017

In this particular case I will let our reputation stand for us. Sometimes we have to make decisions on guest behavior that aren't popular for the individuals involved. I am glad you enjoyed your trip to ACE. NIce people.

Reviewed 23 August 2017

Beware! If you are looking for a peaceful night of sleep, this is not the place to stay. We spent two sleepless nights there and the loud partying continued straight through the night. Right outside our door! Staff was well aware and did nothing. My...More

Thank Lorra H
Response from richard m, Owner at Quality Inn New RiverResponded 8 September 2017

Thanks for staying with us . I was unaware of any parties etc going on at our Inn. We don't allow that type behavior as I will explore your comments further . Let me apologize for the inconvenience and assure you this is not the...More

Reviewed 17 August 2017 via mobile

Stayed here while on a scheduled rafting trip on the New River. Nice motel, friendly staff, clean room and good breakfast buffet. Very good value for the class level of motel. Would stay here again for sure.

1  Thank CaptRags
Response from richard m, Owner at Quality Inn New RiverResponded 8 September 2017

Thank you for staying with us. We appreciate the kind remarks. We should have our remodel completed in the spring of 2018 bringing up to date on facilities and amenities. Hope to see you again !

Reviewed 13 August 2017

Just stayed here for 4 nights and can't say enough about how well we were treated! Starting with the welcome from Ashley at the front desk and then the follow up call to our rooms to see if we needed anything. The manager Denise went...More

Thank Sunshine2717
Response from richard m, Owner at Quality Inn New RiverResponded 8 September 2017

Thanks for staying with us ! We appreciate your comments and hope to see you again soon. Our remodel should be done in the spring of 2018 we are excited to offer a more up to date facility for our guests ! Come see us...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$ 80 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$ 80 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (13)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Sailor W
20 September 2017|
Answer
Response from Andrea K | Reviewed this property |
YES, it is clean and we have stayed here mutiple times. It is about a mile or maybe two to the New River Gorge :) Enjoy!
1
Vote
Sailor W
20 September 2017|
AnswerShow all 3 answers
Response from CaptRags | Reviewed this property |
Probably too late now. but, it's less than 3 miles from the bridge.
1
Vote
Dreamnurse
15 March 2017|
Answer
Response from richard m | Property representative |
Yes we do offer some smoking rooms with 2 double beds..They are limited...i think we have 12 total ...so call ahead and thanks for the interest!
0
Votes
Room Tips
"All the rooms are well situated."
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"If you have mobility issues ask for a first floor room. This is a two story hotel without an elevator."
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"Ask in advance if its a pet friendly room... that is if you DO NOT have a pet... got one without knowledge."
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"We were upstairs directly across from the pool. We enjoyed that location"
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