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Quality Inn Spring Mills - Martinsburg North

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Quality Inn Spring Mills - Martinsburg North
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172 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Spring Mills - Martinsburg North
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Showing 171: English reviews
Los Angeles, California
Reviewed 2 July 2016

We always stay here when we fly into WV to visit family. You can't beat the value. I'm somewhat of a hotel snob (I'll admit it), and I'm always comfortable staying here. Cleanliness is most important to me, and this hotel has never let me down. If I had to make one complaint, there was a little dried shampoo splatter...

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Helpful?
2Thank Lillian D
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Lillian D, Thank you so much for your wonderful review of our hotel. I have shared your comments with the staff and we are very glad that you always choose to stay with us while in town.

Belleville, Canada
Reviewed 30 June 2016

Easy checkin. Wide and nicely lit hallways. Very good sized room, had a king. Ten minutes after we turned the air on any mustiness was completely gone. Very good breakfast. Large and clean pool. Walmart and some fast foods just a few minutes drive away. Outstanding value. Only complaints, and I'm really nitpicking, tge pillows were too small, mor like...

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1Thank _Sue_C_McK_
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your review of our hotel. We are glad that you enjoyed your stay with us and hope that you will return.

Atlanta, Georgia
Reviewed 30 June 2016

Close to the highway and easy to find. We stopped for the night on our drive from Atlanta to Massachusetts and were pleasantly surprised. The rooms were nice and clean and service was very good. Hotel was dog friendly with a small pet fee.

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Thank NWS2012
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your review NWS2012, We are glad that you enjoyed your stay with us. Here at the Quality Inn Spring Mills-Martinsburg North, we love fur babies. We hope that if you are ever in our area in the future, you will stay with us again.

Allentown, Pennsylvania
Reviewed 27 June 2016

We stayed here one night while in the area. The staff at check-in were friendly, our room was clean and comfortable, and there was a good selection of your standard breakfast options. Our room had a small fridge/freezer and microwave, which was nice. The only negative was that our room smelled slightly musty and seemed humid, but as we were...

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Thank kate5898
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

kate5898, Thank you for taking the time to give us a review. We are glad that you were able to enjoy our full hot breakfast.

Beaufort, South Carolina
Reviewed 12 June 2016 via mobile

Just what you'd expect. The beds were clean and the shower was good. Quiet and a fridge with freezer. The free breakfast is just what you'd expect as well. Dining area overlooking outdoor pool. Friendly staff. Got some zzz's and got on the road!

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Thank ButtercuplovesWesley
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

ButtercuplovesWesley, Thank you for taking the time to give us a review. I'm glad that you enjoyed your stay with us and got some sleep. I hope that you enjoyed our new beds and our full hot breakfast.

Lynchburg, Virginia
Reviewed 19 May 2016

Overall would stay here again. You can tell its an older hotel - the curtains were a little ragged, but the bed and bathroom were nice, and that's all that we need! Breakfast was mediocre - the waffles weren't hard like I normally experience! Staff pretty much kept to themselves. PROS: Comfortable bed Nice bathroom (shower/tub) Fridge & Microwave CONS:...

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Thank Casey L
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Casey L, Thank you for your review. We are glad that you enjoyed our new beds and were able to get a good nights rest.

Reviewed 9 May 2016 via mobile

Year's ago it was a new location for holiday inn, and being new, no problems. Now it is quality inn & suites. We had a suite which was nice and clean. My concern was for the tub/shower which did not drain water as it should. Five minute shower and ended up in 2 inches of standing water😬. Also the Kleenex...

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Thank Peter M
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Peter M, I am very sorry that you had issues with your room while you were here. While our housekeeping staff does use water to clean the bathtubs, they do not use as much as one would use to shower with so it is always helpful when a guest brings an issue to our attention. We do hope to see...

Farmington, Connecticut
Reviewed 3 May 2016 via mobile

We stopped on our way back north. Newish hotel, professional service, clean and spacious room.Very attractive and comfortable breakfast nook. Wouuld have given a top review except for two things. The bathroom had a very slight urine smell. A little extra bleach needed on floor. The other issue is that the grassy area for my puppy is riddled with extremely...

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Thank Karen B
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Karen, Thank you for your review. I am glad that you enjoyed our full hot breakfast buffet. I will definitely look into that issue with the bathroom floor. We hope to see you again in the future.

Reviewed 27 April 2016 via mobile

We stayed one night for an event close by. The room was large and clean with two comfortable queen size beds. Plenty of room for 4 adults and a toddler. Bathroom was roomy and clean. Very friendly staff! Breakfast was excellent, lots of choices. Would definitely recommend staying here!

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Thank Jennifer S
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Jennifer, thank you so much for letting us know how much you enjoyed our spacious rooms and our full hot breakfast. We hope that if you are ever in our area again, you will stay with us.

Reviewed 24 April 2016 via mobile

$75 is what we paid for our room last night. That was just about the best deal ever. The beds were comfortable as were the pillows. Breakfast was included and it was pretty darn good! Rooms were clean, sheets and pillows were good, towels were fluffy. Best hotel I've been to for $75!

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Thank Rebecca O
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

I am so glad that you enjoyed your stay with us. Our beds are brand new and very comfortable. I'm glad you were able to get such a great deal on our hotel. Thank you for taking the time to let us know how wonderful your stay was.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel is just off I-81 at exit 20 between Martinsburg, WV and Hagerstown, MD and offers an amazing night's sleep on new mattresses, an incredible value and friendly service. In the morning, we have a Full Hot Breakfast with Sausage, Eggs, Pancakes-In-A-Minute-Flat, Biscuits and Gravy, Fresh Fruit, Hardboiled Eggs, Baked Goods, Yogurt, Juice, Coffee, etc to get your day off to a great start. We have Premium Wi-Fi, High Def Televisions, and Micro-Fridge units in every room for your convenience. We're also a pet-friendly hotel so feel free to bring your furry ones. Our location is close to Hagerstown Premium Outlets, Charles Town casino, Shepherd University and civil war sites including C&O Canal, Harper's Ferry, Antietam National Battlefield. Make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip! ... more   less 

Additional Information about Quality Inn Spring Mills - Martinsburg North

Address: 1220 TJ Jackson Drive, I-81 Exit 20, Falling Waters, WV 25419 (Formerly Holiday Inn Express)
Region: United States > West Virginia > Falling Waters
Price Range: ₹ 4,279 - ₹ 6,953 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Spring Mills - Martinsburg North 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Falling Waters
Falling Waters Holiday Inn
Holiday Inn Martinsburg North
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Questions & Answers

Questions? Get answers from Quality Inn Spring Mills - Martinsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room we have stayed in is comfortable.”
 of 5 bubbles CrazyJSS, 15 Feb 2017 | Read review
“check that everything works before unpacking”
 of 5 bubbles pleased2meetu, 11 Nov 2016 | Read review
“Not sure if they even have a "Good Room", we asked to change rooms but was informed they were full b/c of baseball tournament in area”
 of 5 bubbles 875lisaw, 25 Jul 2016 | Read review
“Ask for ground floor accommodations if you are traveling with your pet”
 of 5 bubbles digitalje, 13 Jul 2016 | Read review
“non-adjoining rooms seem to be quieter”
 of 5 bubbles 858lilliand, 1 Jul 2016 | Read review
5 of 5