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Hampton Inn Charleston - Southridge

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Hampton Inn Charleston - Southridge
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611 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Charleston - Southridge
See the most recent reviews
Showing 610: English reviews
Springfield, Illinois
2 reviews
Reviewed 29 March 2016

It was crowded in pool area with teens but they did have as much right to be there as we did. Bed were comfortable, rooms were clean except for s bad smell I bathroom we believe was coming from the sink. I would still stay again.

Review collected in partnership with Hampton

Helpful?
Thank Melinda M
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Melinda M, Glad you would stay with us again! We're looking into the issue with the sink and I apologize for the inconvenience. More 

Charleston-Southridge, United States
Level Contributor
11 reviews
5 hotel reviews
Reviewed 27 March 2016

Overall my stay was a nice one other than the construction that was happening on the hotel but that just shows that Hilton wants their hotels looking great and on top of their game. Staff was very helpful with all my needs and requests. Great places to eat and shop near by. I'll be back for sure.

Review collected in partnership with Hampton

Helpful?
Thank Shawn R
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Shawn R, Glad that you will be back and we hope you will like the changes that we are working on. I am glad you understand our need to update and I hope the construction wasn't too intrusive. Thanks for the great comments on our staff! More 

1 review
Reviewed 25 March 2016

This Hampton like most is clean and comfortable. The pool area is very nice as well as the other amenities here. The rooms are larger than most other hotels. I would recommend this hotel while staying in the area.

Review collected in partnership with Hampton

Helpful?
Thank 733lesliev
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear 733lesliev, What a 'Wonderful' review! So glad you enjoyed your stay and we thank you for the recommendation. More 

Charlottesville, Virginia
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2016

Nice and clean hotel. Staff were friendly and helpful. There was easy access to variety of restaurants Bed was uncomfortable. Eggs at breakfast buffet were rubbery. 3 charges on my card that I need to call to resolve.

Helpful?
Thank lindao310
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear lindao310, Thank you for the review and I am glad you found the staff friendly and helpful. I am sorry for the issues you experienced while you were here. I hope you will give us another chance to prove we can have more highs than lows. More 

Muncie, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2016

We had a clean, comfortable room next to noisy uncontrolled kids. We had asked for a quiet room on purpose. The handle on the bathroom fell off. The pool discolored my daughter's white stripes to yellow. The breakfast was not up to standard for a Hampton.

Review collected in partnership with Hampton

Helpful?
Thank Tammy K
HamptonCharlestonMGR, General Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Tammy K. Thank you for your review and after our conversation I hope everything has been resolved to your satisfaction. We would love to see you again. More 

Iowa City, Iowa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2016

The hotel is very clean. Friendly staff, good breakfast. Nice layout. I would stay here again. I like Hampton Inns because they have duvet covers on the beds and you know it's clean when you get there. THe beds are comfortable and the facility is always sparkling clean.

Review collected in partnership with Hampton

Helpful?
Thank 793loisc
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear 793loisc, Thanks for your loyalty to Hampton and I appreciate your kind comments about our hotel and staff. We look forward to seeing you again! More 

Dallas, Texas
Level Contributor
686 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed 18 March 2016

We had a delightful stay with this recently interior-renovated hotel. The pool and spa are the largest we have ever seen at a Hampton and not only is it a salt-water pool, but it is an attractive somewhat kidney-shape. The exercise room is next to the pool and first rate. Our king room was king size with a generous bathroom... More 

Helpful?
Thank jbwhitehouse
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear jbwhitehouse, We're 'delighted' you had a nice stay with us. I will look into why the OJ wasn't good and make sure it gets taken care of. Thanks for the comments and we look forward to seeing you again! More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2016 via mobile

I am actually here now. There are 9 kids in the hot tub, no parents, and they are literally swimming around in it and blocking the steps so you can't get in. There are 2 really small little girls with inflatables on and 2 kids hanging over the wall and they are half in the pool and half in the... More 

Helpful?
1 Thank kimkim131
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear kimkim13, I can understand the frustration, and I do know that our Desk clerk went out and talked to the parents of the children a number of times. I am happy to know that we did resolve the issue to your satisfaction the next morning when you checked out. Thank you for staying at our Hampton. More 

Chesapeake
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 March 2016 via mobile

We can not give this hotel enough recommendations! It was pristine, comfortable, new, and fairly good price. The staff were courteous and the breakfast was terrific! We will continue to stay in Hampton Inns. Whenever we go through Charleston again, this one will be our choice!

Helpful?
Thank Suzanne P
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear Suzanne P, We can't say enough about our great guests either! Thank you so much for your comments about our hotel and Staff and we appreciate your Loyalty! More 

Charleston, WV, United States
1 review
Reviewed 12 March 2016

The hotel was very nice. The people/staff were nice, respectful, helpful. The parking lot was great, clean, restaurants, stores, shopping, close by. The hotel had a in door pool, spa, fitness area, lounge area, complimentary breakfast and cookies, The rooms were great, clean, inviting. The restaurants and shopping were within walking distance. Enjoyed stay and will stay at another Hampton... More 

Review collected in partnership with Hampton

Helpful?
Thank David M
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this review

Dear David M, Thank you for all the great comments about our hotel and especially about our staff. We appreciate your loyalty to Hampton, and would love to be your Hampton in Charleston next time you come through. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Southridge Shopping Center, the Hampton Inn Charleston-Southridge is just steps away from shopping and dining establishments. Close to major businesses in Charleston, yet next door to walking trails, swimming and skiing, this hotel is perfect for business and leisure travelers. Don’t forget to begin your day with a free, hot breakfast or a quick dip in the indoor pool. Also enjoy complimentary high-speed internet and business center for the duration of your stay. ... more   less 

Additional Information about Hampton Inn Charleston - Southridge

Address: 1 Preferred Place, Charleston, WV 25309
Region: United States > West Virginia > Charleston
Price Range: ₹ 9,069 - ₹ 11,387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Charleston - Southridge 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hampton Inn Charleston - Southridge Hotel Charleston
Charleston Hampton Inn
Hotel Style:
#1 Romantic Hotel in Charleston
#1 Business Hotel in Charleston
#2 Family Hotel in Charleston
#2 Best Value Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Charleston - Southridge staff and other travellers.
5 questions
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Questions? Get answers from Hampton Inn Charleston - Southridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed fine.”
 of 5 bubbles BAETravels, 16 Nov 2016 | Read review
“All the rooms are nice! Great view from any where”
 of 5 bubbles theresab370, 27 Sep 2016 | Read review
“Corner rooms are always nice.”
 of 5 bubbles 890bene, 26 Sep 2016 | Read review
“Very large handicapped room.”
 of 5 bubbles alexz383, 7 Sep 2016 | Read review
“stayed on 1st floor, east access to lobby, parking amenities and it was quiet.”
 of 5 bubbles ReginaldC258, 22 Jun 2016 | Read review
5 of 5
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