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Charleston Capitol Hotel

Booking.comUS$ 101*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Charleston Capitol Hotel
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Reviewed 4 weeks ago via mobile

Very comfortable and conveniently located. We only stayed one night while traveling but would stay there again. Price was right. The staff was friendly and helpful. They do not offer breakfast but there are many restaurants nearby.

Thank Janice L
GSManagement, General Manager at Charleston Capitol Hotel, responded to this review

Janice - thank you so much for taking the time to provide us with feedback regarding your stay. We are so glad to hear that you enjoyed your stay with us. We look forward to having you back during your next visit to Charleston, WV.

Duluth, Minnesota, United States
Reviewed 17 December 2016

We reserved six motels through TripAdvisor and its subsidiaries for a NOV through DEC vacation to North Carolina. On the second evening of our vacation, we arrived at Charleston Capitol Hotel after midnight due to a routing mishap. The desk clerk gave me a skeptic's appraisal as I approached the desk and said I was checking in. Eyeing me up...

Thank Dennis L
Management response:

Dennis - thank you for taking the time to provide us with feedback regarding your stay. I am happy to hear the desk clerk was able to fix the situation with your reservation and that you enjoyed your stay. We hop you will stay with us during your next vacation trip.

Reviewed 2 December 2016

Wifi as slow as dial up. MOLD. MOLD. MOLD. mattress cover does not cover bed. Floor dirty. Heater blows dust. MOLD. MOLD MOLD. Bathroom TERRIBLE. NASTY. COULD NOT EVEN SHOWER. CURTAINS in room DO NOT ShUT. Decorative only. Lights in your room all night . This is not only my thoughts but meet many people here who felt the same....

Thank Hunter W
Management response:

Hunter - thank you for taking the time to provide us with feedback regarding your stay. I do apologize that you encountered a problem during your visit. However, I can ensure you that our ongoing renovation will remedy several of the problems you encountered. I hope you will give us another opportunity once our renovation is complete.

Harrisburg, Pennsylvania
Reviewed 4 November 2016

Overall, the hotel was fine. At the time the reservation was made, the hotel said breakfast was included. We were told there is no breakfast due to renovations. The hotel also did not offer a discount for this. So that was disappointing. The location was great for the Clay Center and right off the Interstate. Downtown was right there and...

2Thank Dylan3961
Management response:

Dylan - thank you for providing us with feedback during your visit. I am very sorry that you encountered a situation with the breakfast availability during your renovation. We hope that you will give us another opportunity once our renovation is complete.

Reviewed 2 November 2016 via mobile

This isn't the Taj Mahal, but its quite a decent hotel for the money. We stayed for four nights at the end of October and were pleasantly surprised by its convenience and accessibility. All the best restaurants and bars are within easy walking distance, and its only a short drive across the bridge into the beautiful West Virginia wilderness. The...

1Thank Cbarbuck
Management response:

Thanks for the feedback. I am glad to hear that you enjoyed your visit and that Sam was professional and courteous. Our staff values our guests and we always enjoy hearing what they have to say about their stay. We hope to see you again soon.

Sevierville, Tennessee
Reviewed 23 September 2016

My assistant and I traveled to Charleston, WV to photograph a wedding and booked in advance based on the images online. We got there very late at night and most of the hotels in the immediate vicinity had no vacancies. As we went through the lobby, we were informed that they were renovating which was fairly obvious, and the clerk...

2Thank Chastidyi
Management response:

Chastidyi - thanks for providing us with feedback regarding your visit. I apologize that you encountered the problems you did. We hope that you will give us another opportunity once our renovation is complete.

Reviewed 13 September 2016

The location is great and easy to get to. Parking was sufficient and well lit. The second floor rooms were clean and comfortable. Jim and Dorinda, front desk staff and housekeeping were very accommodating and easy to work with and exceptionally pleasant. The renovations made it difficult to enjoy our stay. Though they tried to keep down the dust, it...

Thank Jackie L
Management response:

Jackie - Thank you for taking the time to provide us with feedback regarding your stay. I apologize for the dust from the renovation. We are looking forward to the completion of the renovation and hope that you and your family will visit us again during your next visit to Charleston, WV.

Reviewed 12 September 2016 via mobile

It took all of 90 seconds in the room for me to turn around, go back downstairs and demand a refund. And this was around 9:30-10pm after my husband and I, and our two very young children had spent the entire day in the car driving, if that tells you anything -- it was truly that bad and this was...

Thank shmago84
Bozeman, Montana
Reviewed 31 July 2016 via mobile

I was driving through Charleston and this was the only hotel that had rooms left. I got in very late and I'm pretty sure they sold out as well. As I was checking in the was another couple begging for a room as there was nothing else available in town. So to actually have had a room, I'm very thankful....

Thank benjaminr342
Reviewed 26 July 2016 via mobile

Although renovations are being made, this hotel was a very relaxing environment. Friendly staff, clean rooms, and a relaxing outdoor seasonal pool. I was told by maintenence staff that when the hotel was first built that there was a ballroom in the basement and that part of the renovations is to restore that ballroom. 😍 I will definitely be visiting...

Thank Cassandra L
Management response:

Cassandra - thanks for the positive feedback. We are so glad that you enjoyed your visit and look forward to having you back once the renovation is complete.

42 photos of this hotel

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Management photos: Courtesy of the property manager

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07/05/2017 08/05/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located in beautiful downtown Charleston,WV the Charleston Capitol Hotel offers quality customer service to every guest. Amenities include free parking, and complimentary high speed wireless internet, just to name a few. Shopping and dining are just a short walk away as well as the Clay Center for the Arts and Sciences. Whether you're coming to Charleston for a business meeting or just a family getaway, the Charleston Capitol hotel is here to serve your every need. ... more   less 

Additional Information about Charleston Capitol Hotel

Address: 1000 Washington Street East, Charleston, WV 25301 (Formerly Fairfield Inn Charleston)
Region: United States > West Virginia > Charleston
Price Range: ₹ 5,640 - ₹ 6,936 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charleston Capitol Hotel 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Fairfield Inn Charleston Hotel Charleston
Fairfield Charleston
Charleston Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Capitol Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“.Do not book. not ready to rent. Coming from a property manager of 70 + vacation homes. I would be embarrassed to rent a pace Ike this.”
263hunterw, 1 Dec 2016 | Read review
“ask for a view of the river”
Dylan3961, 4 Nov 2016 | Read review
“No room is a good room at this hotel. Avoid it at all costs.”
Chastidyi, 22 Sep 2016 | Read review
“To choose a good room, go somewhere else.”
586candys, 8 Jul 2016 | Read review
“Beds were very comfortable. Free breakfast but in building next door. biscuts, sausage, eggs, bagles, waffles, juice.”
Dogpatchwv, 14 Jun 2016 | Read review
5 of 5
US$ 101* /night
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TripAdvisorUS$ 101
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Prices are for 1 room, 2 adults
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