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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 127
          US$ 122
          US$ 127
          US$ 122
          US$ 127
          US$ 123
          Traveller (131)
          Room & Suite (69)
          Dining (15)
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          Overview
          • Excellent60%
          • Very good24%
          • Average11%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “comedy club” (7 reviews)
          “front desk” (64 reviews)
          “train tracks” (11 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Holiday Inn & Suites Charleston West
          Special Offer: Book Direct and Save
          Hotel deals
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          1 room, 2 adults, 0 children
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          Reviews (448)
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          There are newer reviews for Holiday Inn & Suites Charleston West See the most recent reviews

          111 - 115 of 448 reviews

          Reviewed 21 May 2016 via mobile

          They entire staff have been extremely kind and helpful throughout my entire stay. Two gentlemen that stood out the most were Roberto and Billy; the both of them carried on great conversation and provided excellent service. Definitely recommend this place to anyone.

          Thank Trevor F
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 24 May 2016

          Dear Trevor F, We appreciate your recognition of our staff, they make the difference. Come back soon. Thanks, S Arnold, GM

          Reviewed 19 May 2016

          Being as I am not a Charleston resident, I am not that aware of the borders concerning Charleston and South Charleston. Although the address of this hotel is listed as Charleston, it seems that it is actually in South Charleston. Wonderful staff. Every person I...More

          Thank menbx5
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 24 May 2016

          Dear menbx5, We all share your confusion sometimes about Charleston and South Charleston. Thank you for the very nice comments about our Holiday Inn in South Charleston and we hope you travel this way again soon. S Arnold, GM

          Reviewed 13 May 2016 via mobile

          We have a family of 5. Our family consists of 3 large teenagers. The suites are large and comfy. The pullout bed was comfortable and large for my 19 year old son. It was also clean. The pool was very nice and the hot tub...More

          Thank Fourscoops
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 16 May 2016

          Dear Fourscoops, We are so pleased that you found our suites very accommodating. Yes, they are large and great for a family or just to stretch out after a long trip. Thank you for choosing our Holiday Inn and Suites in Charleston, WV. Hope you...More

          Reviewed 3 May 2016

          Very nice hotel. Clean and very friendly staff. The restaurant and bar staff were great! Jasmine (bartender) was very knowledgeable and helpful. We will definitely be back. Food was really good too. Best deal in Charleston.

          Thank gregraywv
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 4 May 2016

          Dear gregraywv, Service is really what sets each hotel apart and we loved that you shared your comments about Jasmine. Best deal in Charleston is also a great compliment and we appreciate it. Thanks, S Arnold, GM

          Reviewed 1 May 2016

          The staff was incredible, including breakfast staff. The rooms were exceptionally clean, I check every inch of the sheets on the beds. I was not told the breakfast was not included, infact, it cost $10.00 and if I wasn't so hungry and not in a...More

          Thank Holly W
          Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 3 May 2016

          Dear Holly W, Thank you for acknowledging that you had a great stay. Sorry that you felt that breakfast would be included, but I assure you that nowhere on any booking site does it say that we offer free breakfast. We hope that you will...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$ 117 - US$ 178 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Charleston
          • #5 Business Hotel in Charleston
          • #5 Romantic Hotel in Charleston
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Smoking rooms available
          • Number of rooms
          • 150
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Priceline, Hotel.de, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • West Virginia >
          • Charleston
          • Also Known As
          • Ramada Charleston Hotel Charleston ,
          • Charleston Ramada
          Add Photo Photos
          Traveller (131)
          Room & Suite (69)
          Dining (15)
          Pool & Beach (15)
          Hotel & Grounds (99)
          Bathroom (19)
          Business Centre & Event Rooms (10)
          Family and Play Areas (2)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          South Charleston Indian Mound
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          1.96 km away
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          .60 km away
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          3.60 km away
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          3.98 km away
          Questions & AnswersAsk a question
          Nightingirl
          I heard there was a firepit outside - is there?
          31 March 2017|
          Answer
          Response from MommaDiamond | Reviewed this property |
          Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
          0
          Votes
          Doug C
          Is HIE priority club accepted here?
          8 February 2017|
          Answer Show all 7 answers
          Response from IrisT | Reviewed this property |
          Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
          1
          Vote
          Rodney N
          what are the pool hours?
          12 October 2016|
          Answer Show all 2 answers
          Response from 276elizabethl | Reviewed this property |
          Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
          1
          Vote
          Room Tips
          "Ask for a room away from the elevator."
          Read review
          "I would imagine rooms away from the elevator are the best. That is where we were."
          Read review
          "The top floor views are great!"
          Read review
          "Kid and family friendly"
          Read review
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