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24/12/2017 25/12/2017
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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    011 91 124 455 1263
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    24/12/2017 25/12/2017
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    US$ 112
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    Traveller (165)
    Room & Suite (64)
    Dining (13)
    Overview
    • Excellent58%
    • Very good25%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (69 reviews)
    “kids eat free” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (486)
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    1 - 5 of 486 reviews

    Reviewed 6 days ago via mobile

    In relocating to North Carolina stopped in West Virginia. Was able to book the room while on the road. When we got there we observed a Very nicely decorated lobby with very friendly and helpful staff. Pet friendly was much appreciated. Room was very clean...More

    Thank robert u
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 3 days ago

    Dear Robert u, We hope the relocation to North Carolina continued to be a pleasant experience. Thank you for sharing the comments and we hope you can come back and visit again. S Arnold, GM

    Hotel's Favourite
    Reviewed 4 weeks ago

    It's in a great location and the staff is just friendly. We truly appreciate how Xavier treated us at the restaurant. He was very attentive, polite and gracious. It's a wonderful place to stay for the money. Would go back again and again.

    Thank AttractionUSA
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 4 weeks ago

    Dear AttractionUSA, Your recognition of the staff and especially Xavier is really appreciated. Thank you. S Arnold, GM

    Reviewed 1 week ago

    The hotel room was nice, clean and the shower was really good but that is where it ends. I was supposed to have a King Room. I thought that meant I would have a king size bed. It was not. I have a queen at...More

    Thank wvcoalgirl
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago

    Dear wvcoalgirl, We appreciate you sharing your experience with us so that any necessary changes can be made. In reviewing your reservation we see that it was made for a Queen bedded room not a king. The room rate was correct, the pet fee is...More

    Reviewed 2 weeks ago

    Let me say that the desk staff and the catering staff was awesome. I had a suite, so it is hard to say what the other rooms were like, and the room was very nice, beyond just being a suite. Regarding the inconsistencies, while the...More

    Thank TravelingBbusFun
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago

    Dear TravelingBbusFun, I appreciate constructive comments so that we can make any necessary improvements and you have given me some to address. Thank you for the 4 stars and we hope you give us the opportunity to get to 5 stars on your next visit....More

    Reviewed 3 weeks ago via mobile

    I do not recommend this hotel. The room was dirty and not clean. I found a months worth of dust on the desk lamp. The bathroom was not cleaned, I found a cardboard roll from the toilet paper under the sink and a half used...More

    Thank Homecoming80
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago

    Dear Homecoming80, My sincere apology for this experience. I assure you it is not typical and I appreciate you sharing this with us. I hope you told the front desk upon check out so that we could make the proper compensation. If we make a...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 111 - US$ 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • #5 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
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    Traveller (165)
    Room & Suite (64)
    Dining (13)
    Pool & Beach (13)
    Hotel & Grounds (110)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 23 hotels in Charleston
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    Nearby Restaurants
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    Nearby Attractions
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    .60 km away
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    3.55 km away
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    Ask a question
    Questions & Answers
    Nightingirl
    31 March 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    8 February 2017|
    AnswerShow all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    12 October 2016|
    AnswerShow all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Check to make sure, there are no large groups of children staying before booking here."
    Read review
    "Ask for a room away from the train tracks"
    Read review
    "A higher room might yield a better view"
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    "Elevator makes everything quite accessible"
    Read review
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