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Charleston Marriott Town Center

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Charleston Marriott Town Center
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525 Reviews from our TripAdvisor Community

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There are newer reviews for Charleston Marriott Town Center
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Showing 524: English reviews
Saint Augustine Beach, Florida
Reviewed 11 January 2017 via mobile

We stayed here during my wife's class reunion and the room was big, clean only it did not have a coffee maker . But I understand one is available for $. Nice eating area and the bar area is large as well . Hotel manager was very helpful and is an interesting person . Nice to have someone come in...

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Helpful?
Thank M3397IQjamesf
Marietta
Reviewed 6 January 2017 via mobile

This hotel was easy to get to off of highway and easy parking! The front desk was friendly and recommended a great place to eat..pies and pints! A nice five block walk! The room was very clean and nice size!

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Thank Carol K
Aurora, Ohio
Reviewed 30 December 2016 via mobile

I admit to being surprised that this hotel is not rated higher. The staff has been consistently excellent during each of our multiple stays. I also admit that we only come in for a night and eat outside the hotel, so have never tried the bar/restaurant. Our rooms have all been very comfortable and the morning shower is the BEST...

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Thank Chandler E
Bridgeport, West Virginia
Reviewed 11 December 2016

Stayed on night. It is a very nice hotel. Didn't like view from first room, was looking at fans and a Hugh canopy so they changed it. They still have full size beds, needs to be updated to queens. We did have a problem getting the room cooled down, it got very hot in there but we did not call...

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Thank Chumunga
Lexington, Kentucky
Reviewed 2 December 2016 via mobile

I enjoyed my stay at this Marriott. Quick check in and my $15 parking was free because I used Marriott app (mobile) to check in. Nice little savings. Concierge room was well stocked with food and beverages. Good location next to mall as well.

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Helpful?
Thank BackInLex
Ramona J, General Manager at Charleston Marriott Town Center, responded to this review

Thank you for staying with us and being a continued loyal guest. We are glad that you are able to utilize the membership benefits. Wishing you a wonderful holiday and Happy New Year.

Durham, North Carolina
Reviewed 29 November 2016

We have come to expect high standards from Marriott, and this property does not disappoint, though it comes up short in one area. More on that in a moment. Our check-in went smoothly. Easy to unload under the huge overhang, plenty of luggage carts available, even a bellman if you prefer. The room was larger, with a very comfortable king...

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Helpful?
Thank Chrisco01
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback regarding your stay! I hope we have another opportunity to host a stay for you in the future. I would also like to mention, Marriott Rewards Members using the mobile check-in feature receive complimentary parking at our hotel. If you are not a member please go to Marriott.com/rewards to...

Beckley, West Virginia
Reviewed 14 November 2016

This Marriott is in a great location. Walk straight across the road to the town center mall and to the civic center. The room was clean but only average, we have stayed in much nicer. The rooms are kind of on the small side. The hotel overall seems very well taken care of. Staff was extremely helpful and professional. Pool...

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Helpful?
Thank tntnn
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for taking the time to provide your feedback regarding your stay! I hope we have another opportunity in the near future to host another stay for you. Thank you for choosing Marriott! John

Spring Hill, WV
Reviewed 9 November 2016

I love the Marriott the rooms are always immaculate and the service is extraordinary-the WVU Mountaineer Classic uses the hotel for their base and everyone loves it. The restaurant serves great food also and they have a pool and exercise machines. for a truly memorable event try the Marriott they will make your event very sepecial

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Helpful?
Thank Judith R
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings! Thank you for your feedback and great review! I will share this with our team. I hope we have another opportunity in the near future to host another stay for you. Happy holidays! John

Salt Lake City, Utah
Reviewed 1 November 2016

Low ceilings, tired decor, dirty carpeting make this hotel depressing. Staff is very nice and helpful. Location is near the end of town, adjacent to a mall. Terrible coffee in room (why bother?) although having a refrigerator is nice.

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1Thank abcpoet
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback regarding your stay. Please accept our sincere apology for failing to provide the expected levels of service. I hope in the near future, we have another opportunity to host a stay and work towards becoming your preferred hotel in the Charleston area. Thank you for choosing Marriott! John

Reviewed 27 October 2016

This place was decent. It was clean, but it was very noisy. We were awakened 3 times during the night by people being loud. The beds were very comfortable, though. I think the place is too expensive, for what you get. There was no mini-fridge. That would've been nice.

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Helpful?
1Thank Steve M
John B, Manager at Charleston Marriott Town Center, responded to this review

Greetings, Thank you for taking the time to provide your feedback. If you are planning another visit to Charleston, please visit Marriott.com for available room packages and other available discounts. In addition Marriott Rewards Members receive complimentary internet and parking if you check-in via the mobile app. Thank you for choosing Marriott! John

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy an unmatched travel experience at the Charleston Marriott Town Center. Conveniently located in the heart of downtown Charleston, West Virginia, our hotel offers guests superior amenities, gracious service, and comfortable accommodations. Our guest rooms and suites are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. However you choose to spend your day, we invite you to dine with us at our popular on-site restaurant, Brick Salt Bar+Kitchen, which features modern American cuisine. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We look forward to your visit here at the Charleston Marriott Town Center. ... more   less 

Additional Information about Charleston Marriott Town Center

Address: 200 Lee Street East, Charleston, WV 25301
Region: United States > West Virginia > Charleston
Price Range: ₹ 7,191 - ₹ 15,873 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott Town Center 3.5*
Number of rooms: 352
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Also Known As:
Marriott Charleston Town Hotel Charleston
Charleston Marriott
Hotel Style:
#6 Family Hotel in Charleston
#9 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott Town Center staff and other travellers.
3 questions
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Questions? Get answers from Charleston Marriott Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is my preference.”
StrugglingGolfer, 30 Mar 2017 | Read review
“I like a room that is low to the lobby others may prefer one more floors up because of the a/c noise”
JudithR701, 9 Nov 2016 | Read review
“i stayed on 16th floor--no nice view though.”
abcpoet, 31 Oct 2016 | Read review
“Traveling with an elderly person , hotel suggested the "short hall" which had less distance to walk. I will remember this for the future.”
vickied873, 4 Oct 2016 | Read review
“Upper floors have balconies.”
millenniumhwy, 18 Sep 2016 | Read review
5 of 5