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24/12/2017 25/12/2017
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    Charleston Marriott Town Center

    200 Lee Street East, Charleston, WV 25301
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    24/12/2017 25/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 169/night.

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    US$ 168
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    Traveller (154)
    Room & Suite (53)
    Dining (16)
    Overview
    • Excellent32%
    • Very good41%
    • Average20%
    • Poor6%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Charleston Marriott Town Center
    Special Offer: Advance Purchase Savings
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (564)
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    1 - 5 of 563 reviews

    Reviewed 1 week ago

    First time staying at this Marriott centrally located in the heart of the city. The offer a fast and timely airport shuttle ( thanks Jeremy!) and the check in service was flawless. They offer 16 floors, and if you have a choice, ask for the...More

    Thank Jerry M
    Response from SpringhillNash, Manager at Charleston Marriott Town CenterResponded yesterday

    Hello Jerry, Thank you for the kind review. We appreciate everything you said and glad you enjoyed all aspects of your stay. You explained a lot of information that I'm sure many future guests will find useful. The one thing I'd add is that you...More

    Reviewed 3 weeks ago

    Recently stayed for the first time at this Marriott. Nice location right across the street from a large mall. Close to the highway and walking distance to many restaraunts. They were renovating the main foyer and it was over when we left and they looked...More

    Thank glenncorbett
    Response from SpringhillNash, Manager at Charleston Marriott Town CenterResponded 2 weeks ago

    Thank you for the time to review your recent stay at Marriott Charleston Town Center. I am glad you enjoyed your stay overall and liked the location which is close to several restaurants and Town Center mall right across the street. We look forward to...More

    Reviewed 4 weeks ago

    Was very disappointed! They charge $15 per day for parking and for Wifi. The rooms did not have fan or could control own atomosphere in room. Extremely loud music playing well after 1am! And pool was small and all under 5 feet! and no hot...More

    Thank Angela L
    Response from SpringhillNash, Manager at Charleston Marriott Town CenterResponded 4 weeks ago

    Thank you, Angela for the feedback. I apologive for your overall experience. I understand your disappointment. Please feel free to contact me directly to discuss further. Sincerely, Matt M. Director of Hotel Operations

    Reviewed 4 weeks ago

    Initial impression was great. Checkout was ridiculous . I stayed one night for an engagement. Upon checkout there were unknown charges to my credit card. I inquired about the charges and was told that they would drop off after everything was complete. Two days after...More

    Thank zakhi C
    Response from SpringhillNash, Manager at Charleston Marriott Town CenterResponded 4 weeks ago

    Thank you for staying and providing feedback regarding your stay. I apologize for your frustration with the charges. The in room bottle water charge is similar to most of our Marriott Hotels & Resorts throughout the country. Parking charges are very standard for most downtown...More

    Reviewed 4 weeks ago

    This hotel was a disappointment, from arrival to departure. The signage to pull in, especially from a one-way street to head the opposite direction, was very poor. The hotel garage was poorly maintained, with the elevator barely functional, and grubby. The lobby was cluttered and...More

    Thank DW75NW
    Response from SpringhillNash, Manager at Charleston Marriott Town CenterResponded 4 weeks ago

    Thank you for the review and feedback. I apologize for your overall experience. I have shared this information with our hotel department managers and will use this feedback to learn and improve. Please feel free to reach out to me directly if you would like...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 94 - US$ 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Charleston
    • #9 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 352
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, Hotels.com, Cancelon, TripOnline SA, HotelQuickly, getaroom.com and Evoline ltd so you can book your Charleston Marriott Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Marriott Charleston Town Hotel Charleston ,
    • Charleston Marriott
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    Traveller (154)
    Room & Suite (53)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (108)
    Bathroom (15)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 23 hotels in Charleston
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    Ask a question
    Questions & Answers
    paulfl
    22 February 2015|
    AnswerShow all 6 answers
    Response from John B | Property representative |
    We do not offer a hot tub but we do offer an indoor pool.
    0
    Votes
    jeneira
    28 July 2014|
    Answer
    Response from dmcol432 | Property representative |
    Thanks for your inquiry - we look forward to your stay. Laundry services are available with 2 washers and dryers on the 3rd floor open 24 hours. We also have dry cleaning available Monday-Friday, out at 8:30am and back by... More
    0
    Votes
    jeneira
    28 July 2014|
    AnswerShow all 5 answers
    Response from ganz877 | Reviewed this property |
    They waived my parking fee when we stayed there. I called the hotel a week before we checked in and one of the clerks was very friendly and helpful. As a thank you, he waived my fee.
    0
    Votes
    Room Tips
    "Top floor facing south towards the River, nice views and such."
    Read review
    "Choose another hotel without so many fees for amenities that should be include"
    Read review
    "One of the best malls across the street!"
    Read review
    "There is no quiet room location. Rooms near 20 are close to elevators"
    Read review
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