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Charleston Marriott Town Center

Hotel website
Traveller (191)
Room & Suite (81)
Dining (25)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Enjoy an unmatched travel experience at Charleston Marriott Town Center. Our upscale hotel in downtown Charleston, West Virginia is conveniently located and it offers guests superior amenities, gracious service, and comfortable accommodations. Guest rooms and suites at our hotel are designed to facilitate relaxation and productivity, boasting features like high-speed Internet access, plush bedding, and expansive floor-to-ceiling windows. Begin your morning in our state-of-the-art fitness center and indoor pool, before exploring a variety of local attractions, including the adjacent Charlestown Town Center Mall. If visiting Charleston for business, you'll be delighted by our comprehensive on-site corporate facilities, which encompass 17,500 square feet of modern meeting room space. We also offer a great setting near Charleston Civic Center. We look forward to your visit here at Charleston Marriott Town Center.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Paid Wifi
Paid Internet
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Bar/Lounge
Public Wifi
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
87Good for walkers
Grade: 87 out of 100
98Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 110 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Reviews & more
616Reviews
237Photos
3Q+A
100Room tips
Traveller rating
  • 209
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  • 42
  • 10
Time of year
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Language
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  • English
Show reviews that mention
Every staff member we encountered during our stay was wonderful! Especially Jeremy, the shuttle driver. Clean, nice location, and quiet. Didn't have time to check out the onsite bar/restaurant, but will next time. Thank you for a truly great stay!! We will be back!
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This is a great property to stay at. The rooms have been recently renovated and overall the property is well taken care of for its age. The bed is clean and comfortable as expected. Andrew with the front desk staff was friendly, courteous, and professional. I had a strip steak in
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My daughter was playing in a volleyball tournament at the Convention Center and this hotel was about a 5 minute walk away (very convenient). There is a mall across the street and lots of restaurants close by, including the one inside the hotel. I ordered a sandwich from there and
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Arrived to a beautiful main lobby which smelled delightful. Clean and well kept. The front desk clerk never spoke above a whisper despite several “excuse me’s”. He couldn’t tell me if the requested points had been applied to cover the room, never mentioned the $15.00 per night p
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Response from ChasMarriottTC, Manager at Charleston Marriott Town Center
Responded 4 weeks ago
Thank you barbfilipiak for the feedback. I apologize for the experience you had while staying with us in Charleston, WV. I have shared your feedback with the team to ensure others do not experience the same as you did. If you would like to discuss your stay in detail with me, please feel free to reach out at 304-345-6500. Thank you, Michael Young Senior Rooms Operations Manager
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The location is near the waterfront, a big shopping mall and a convention center. They have free airport pick up and drop off. One has to request to be picked up. The lobby is decent with a good breakfast buffet daily. They have a bar with sports. I was here on a Saturd
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Is there a hot tub?
We do not offer a hot tub but we do offer an indoor pool.
0 votes
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Do you have laundry facilities, is it true you charge daily for internet service and for parking?
Thanks for your inquiry - we look forward to your stay. Laundry services are available with 2 washers and dryers on the 3rd floor open 24 hours. We also have dry cleaning available Monday-Friday, out at 8:30am and back by 6pm. We have internet access in rooms starting at $9.95; it is complimentary for Platinum and Gold Reward members. Access is free in lobby and great room. A covered parking garage is attached to the hotel and $12 per day with unlimited access. You can find packages that include both on our offers page.
0 votes
Not sure if my questions went through - We are staying at your facility for over a week starting 8/1 and I would like answers to the following - Do you have laundry facilities and is it true you charge daily for internet access and you charge for parking.
They waived my parking fee when we stayed there. I called the hotel a week before we checked in and one of the clerks was very friendly and helpful. As a thank you, he waived my fee.
0 votes
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"I was on the top floor away from the elevator and it was very quiet."
"Higher floors have a view of the river"
"You can hear people talking right through the walls"
"high floors offer nice view of the city."
"We were on the top floor east end of hall faceing the mountians"
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PRICE RANGE
US$ 111 - US$ 191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott charleston town hotel charlestoncharleston marriott
LOCATION
United StatesWest VirginiaCharleston
NUMBER OF ROOMS
352
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