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Four Points by Sheraton Charleston

Hotels.comUS$ 111*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 111*
US$ 111*
US$ 111*
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Four Points by Sheraton Charleston
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318 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Charleston
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Showing 318: English reviews
Reviewed 13 September 2016 via mobile

We stayed at the four points by Sheraton for a weekend event at the civic center. My husband and daughter woke up with bites all over them. We basically through away everything that we brought for fear of bringing bugs home with us. Housekeeping also never serviced our room. When we asked at the front desk they simply said "We...

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Helpful?
Thank Holly R
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear Holly R, We sincerely apologize for your dissatisfying experience at our hotel. Immediately addressing pests of any kind is our priority, and we can assure you there weren't any bed bugs in the room. We have addressed your comments about housekeeping with the greater team to ensure this does not reoccur in the future. Thank you for your review...

Kansas City, MO
Reviewed 13 September 2016

I end up staying in Charleston between 5 and 15 nights a years. This is my favorite place to stay when in town. I have been coming here long before it was a 4 Points. It has the best location in town. The rooms are always spotless and the service is first class. The beds are very comfortable.

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Helpful?
Thank ajayhawkfan
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

We're thrilled to learn we are your hotel of choice when in Charleston! Thank you for sharing your experience and we look forward to seeing you the next time! Best wishes.

Reviewed 12 September 2016 via mobile

We booked this hotel late at night and at the last minute (literally 15 minutes before we arrived). The woman working the front desk was kind and helpful. I explained to her that we had just arrived at a different hotel and found the accommodations to be dirty and that's why we were at Four Points and had booked so...

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Helpful?
Thank shmago84
Reviewed 8 September 2016

We stayed at this property in June 2016. Our room was directly overlooking river. It was a warm outside and took a bit of time to cool down. The bathroom was very small and didn't have an air vent in it. The location was good for walking to local restaurants.

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Helpful?
Thank Kim C
Reviewed 7 September 2016

Stay at this Hotel once a year when traveling. Good Hotel with good adjacent and local restaurants. Nice views of river and nice walking area on its banks. Pool is small but nice and rooms are very comfortable and modern.

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Helpful?
1Thank George S
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear George S, Thank you for your review! All the best.

Reviewed 29 August 2016 via mobile

We love this hotel! This was our second visit.....loved it as much this time as we did the first time! All the staff we encountered were very nice and helpful! Will definitely stay here again!!! Rooms were clean and bedding was plush and soft! Love, love, this hotel!!

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Helpful?
1Thank Barbara C
Keller, Texas
Reviewed 28 August 2016

We had not stayed at this hotel since it was bought by Sheraton and were skeptical that it would be a good place to stay. It has been totally renovated and is very attractive with good lobby and public places. Our room was huge! Comfortable mattress, quiet room--we will stay here again. Great location overlooking the Kanawha River with easy...

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Helpful?
Thank BetsyClark
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear BetsyClark, We're glad to hear you enjoyed our newly renovated hotel! Thank you for sharing your experience and we hope to host you again in the future. Take care.

Sylvania, Ohio
Reviewed 27 August 2016

The front desk staff was very helpful. The restaurant staff was excellent. Bruce was my waiter and he did an excellent job! Our room was lovely, and the hotel is situated in a pretty area. There is a water view from the hotel.

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Helpful?
Thank naplaj
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear naplaj, Thank you for sharing your review. We're so happy to hear you enjoyed your stay thanks to our friendly team, great rooms, and beautiful views. We have shared your wonderful comments with Bruce and the greater team. Thanks again - all the best.

Raleigh, North Carolina
Reviewed 22 August 2016

The hotel was nice. The front desk at night could have been a bit nicer to us as we had been traveling all day and night. Top it off the bar closed really early so we couldnt have a night cap before hitting the sheets. The rooms were super nice.

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Helpful?
Thank Wolfiegal
Lake Oswego, Oregon
Reviewed 17 August 2016

Rooms had ample space. Modern, clean and comfortable. Friendly, helpful staff. Spacious lobby with bar and restaurant. Good restaurants withing walking distance. Nice view of River from room. River park across the street.

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Helpful?
Thank jeft

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: ₹ 6,738 - ₹ 10,884 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view was beautiful”
kimlX5628QG, 12 Apr 2017 | Read review
“If you choose a room overlooking the river - keep in mind this is the street side so you get traffic noise and also train noise.”
B2493DYkathyl, 7 Mar 2017 | Read review
“The even number rooms are overlooking the famous outdoor stage with great entertainment featuring famous guests.”
934rosies, 3 Mar 2017 | Read review
“River view is pretty but other side is quieter.”
eljay2015, 24 Jan 2017 | Read review
“River side, for the view.”
147carmelitap, 18 Jan 2017 | Read review
5 of 5
Hotels.com
US$ 111* /night
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Prices are for 1 room, 2 adults
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