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Embassy Suites by Hilton Charleston

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Embassy Suites by Hilton Charleston
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882 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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Greenup, Kentucky
Reviewed yesterday NEW

Everything about this hotel was top notch. From digital checkin, to digital key for the room. The staff was friendly, the hotel was clean, the room was very nice and spacious. The food was absolutely delicious. We will be going back again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Brianna H
Cleveland, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

Recently stayed at this hotel for one night while visiting Charleston for a gymnastics competition. Impressive first impression when you walk into the lobby. We had a two-double two-room suite, room was clean and had microwave, refrigerator and coffee pot. Beds very comfortable, sleeper sofa in living room not so much (said teenage daughter), but that's pretty standard. Hair dryer...

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Helpful?
Thank Dittodot
About Hotel's Favourite Review
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for staying with us recently while visiting Charleston for the competition. We are happy to know you were impressed with our lobby, your comfortable room and especially the breakfast we served. It's definitely a guest favorite, and we're glad you enjoyed it, too. We appreciate you being our guest here at the Embassy Suites by Hilton Charleston, and...

Raeford, North Carolina
Reviewed yesterday NEW

Very clean and great service, the staff was outstanding. The location was outstanding right across the street was the Mall and down the street was a Movie theater. The breakfast was had plenty to offer to include made to order eggs.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rickey H
Davenport, Iowa, United States
Reviewed 2 days ago NEW

Stayed on business for several days, and every part of the stay was perfect. The young lady at the front desk told me that they hired a new chef in the restaruant, and the food is wonderful again. Best thing about this Embassy is the Managers reception. Beer served in frozen glasses, and the homemade dips are delicious! I can...

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Helpful?
Thank Steve S
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Dear Steve S, Many thanks for taking the time to review your stay at the Embassy Suites by Hilton Charleston. It's a pleasure to read that your stay was enjoyable and you were able to take advantage of our complimentary evening reception with drinks and snacks. I will share your compliments with our Front Desk team. We appreciate you being...

Asheville, North Carolina
Reviewed 2 days ago NEW

I met my cousin in this city because it was half way between PA. and NC. The hotel was neat and the rooms clean. I would stay again. The only issue with this type of stay is this hotel as all Embassy's host a lot of family events, family reunions and functions Because of the lay out of the hotel(Grand...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank KathrynStom
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for staying with us at the Embassy Suites by Hilton Charleston! We are glad you had a great stay and were impressed with your spotless room and the clean facilities we offer. However, I am sorry for the noise from other guests. We are sorry we didn't know of your concern, as we would have taken care of...

Reviewed 3 days ago NEWvia mobile

I have stayed in many Embassy Suites from DC to San Diego. Hilton properties usually have a uniformity you can count on and that is why I almost always stay in Hilton brand hotels. I stayed in this Embassy Suites both this January and January of 2016 for a recurring event. The staff were very nice but the facilities seem...

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Helpful?
Thank Jennifer W
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Jennifer, thank you for being loyal towards our brand and taking the time to provide your feedback. We are happy you liked our staff, but we apologize for the inconvenience you experienced when the fire alarms went off. Thankfully it was a false alarm but we understand your frustration nonetheless. We hope to have another opportunity to offer you a...

CHARLOTTE, United States
Reviewed 3 days ago NEW

My extended family and I meet at this location every year. We come back because our excellent experiences with staff. The amenities are great since we have kids and access to the mall across the street is a plus! The Embassy Suites Charleston has never disappointed our family!! I highly recommend it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kerrieh596
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

It's so nice to read you had another great stay with us, and we appreciate your loyalty to Embassy Suites by Hilton Charleston! Thanks for the nice comments, and our entire staff looks forward to welcoming you back soon! Mark Cherry General Manager

Roanoke, Virginia
Reviewed 4 days ago NEWvia mobile

This property has always been my favorite place to stay when coming back home. It is always pleasant to experience luxury of the Embassy Suites. The Front Desk staff to the Omelet Chief always make your stay relaxing. The Athletic Club Restaurant is also a very nice atmosphere with good food. I always enjoy staying at this property when traveling...

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Helpful?
Thank stevenfZ8035FZ
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

It's so nice to read you had another wonderful stay at Embassy Suites by Hilton Charleston. It's great to know you were impressed with our service and had a good time at Athletic Club Bar & Grill, our in-hotel dining. I will share your compliments with my entire team. Thanks for being our guest, and we look forward to your...

Charleston, West Virginia
Reviewed 5 days ago NEW

Hotel was decorated beautifully. Evening managers reception with complementary drinks and snacks was perfect for the beginning of the evening. We had dinner delivered to the room by a very friendly staff member, food was delicious and next mornings breakfast was on point. Downside- walls are thin and noisy neighbors can be a pain when trying to sleep. Girl at...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kasandra P
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Kasandra, we are delighted you had a great experience at Embassy Suites by Hilton Charleston. It's nice to know you enjoyed your Valentine’s Day getaway and were impressed with our complimentary evening reception and the breakfast buffet. We value your observations and look forward to your next visit. Mark Cherry General Manager

Pennsboro, West Virginia
Reviewed 1 week ago

The hotel staff are wonderful! I was treated with respect and friendliness. They made our stay enjoyable. It's close to great shopping and many other locations. I do not recommend the restaurant chain located in the hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nonnie035
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

We are glad you had a great stay at Embassy Suites by Hilton Charleston. It's good to know you were impressed with our convenient location and that our associates left you with a good impression of the hotel. Thanks again for being our guest, we look forward to welcoming you back soon! Mark Cherry General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301
Region: United States > West Virginia > Charleston
Price Range: ₹ 9,955 - ₹ 17,238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Hotels.com so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charleston staff and other travellers.
9 questions
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Holland, Michigan
1 month ago
Holland, Michigan
Canandaigua, New York
over a year ago

See all questions (9)

Questions? Get answers from Embassy Suites by Hilton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seek out a corner room...they are larger with more room to stretch out”
 of 5 bubbles S7091GNmarkm, 14 Feb 2017 | Read review
“All of the rooms are suites. They all have ample room and small refrigerator and microwave.”
 of 5 bubbles 2CtheWRLD, 2 Jan 2017 | Read review
“Check-in online on day of arrival and you can pick your own room.”
 of 5 bubbles threesperfect, 30 Dec 2016 | Read review
“If you are a Hilton Honors member you have good chance to pre-pick your room.”
 of 5 bubbles E6966PMkarent, 14 Dec 2016 | Read review
“Corner rooms are a bit quieter as it's an atrium design.”
 of 5 bubbles RobertZ519, 13 Dec 2016 | Read review
5 of 5