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27/8/2017 28/8/2017
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    Embassy Suites by Hilton Charleston

    300 Court St, Charleston, WV 25301-1607
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 179
    US$ 172
    SAVE US$ 7
    US$ 179
    US$ 172
    SAVE US$ 7
    US$ 179
    US$ 172
    SAVE US$ 7
    Traveller (65)
    Room & Suite (37)
    Dining (11)
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    548 reviews
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    Overview
    • Excellent46%
    • Very good28%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Charleston
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Charleston Marriott Town Center
    548 reviews
    #9 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    352 reviews
    #7 of 23 hotels in Charleston
     
    Holiday Inn & Suites Charleston West
    463 reviews
    #3 of 23 hotels in Charleston
     
    Courtyard Charleston
    134 reviews
    #8 of 23 hotels in Charleston
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (984)
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    1 - 5 of 982 reviews

    Reviewed 2 days ago

    Walked in on Housekeeping going through my jewelry. Nothing was taken, but not a good habit. Also what idiot designed the bathrooms. There is no way to turn the shower on every morning without getting hit with a blast of cold water...ugh..not a good way...More

    Review collected in partnership with Embassy Suites Hotels
    Thank rosanne k
    Response from 00gc, Guest Relations Manager at Embassy Suites by Hilton CharlestonResponded yesterday

    Rosanne, Thank you so much for leaving us your review and feedback. Though you felt uncomfortable I am quite sure housekeeping was only moving items to clean. Though they try not to move any personal items, sometimes it is necessary to clean properly. We are...More

    Hotel's Favourite
    Reviewed 18 May 2017

    My family and I love this Embassy Suites! It is just lovely. The people that work there are so friendly and just awesome! We got there about 10 minutes after the evening reception ended and had so looked forward to a glass of wine after...More

    Thank Lisa T
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 20 May 2017

    Lisa, on behalf of the entire staff at Embassy Suites by Hilton Charleston, we appreciate you and your family for staying at our hotel and sharing such a wonderful review. Thanks for your compliments about our facilities and especially, our staff. I will be sure...More

    Reviewed 2 days ago

    Worst Embassy Suites I have ever stayed at. Arrived late only to discover the room was made to appear as though it had been cleaned, but was completely filthy upon further inspection. Make up on the bathroom floor and in the bed on the pillow...More

    Thank ColleenHCrafty
    Response from 00gc, Public Relations Manager at Embassy Suites by Hilton CharlestonResponded yesterday

    Thank you for your honest evaluation. We're deeply sorry that our staff was not as responsive as they should have been in working to address the condition of your room. It is always our goal to follow up immediately and resolve everything to your total...More

    Reviewed 1 week ago

    This hotel is an exceptional value, great personnel, and very professional/friendly staff. I was very pleased at the rapid response received, when I called the front desk to notify them of the issue with the TV. The food and drinks were great. I can't complain...More

    Review collected in partnership with Embassy Suites Hotels
    Thank 52darrelk
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

    Thank you for being our guest at the Embassy Suites by Hilton Charleston. We are delighted to know you enjoyed the attentive service provided by our staff and that you also found us to be of a great value in the area. I will be...More

    Reviewed 1 week ago

    Service is OK, location is great, across the street from Mall and Restaurants. Quality of breakfast not on par of other Embassy Suites, need to do a better job in keeping carpets clean in public areas and roomsMore

    Review collected in partnership with Embassy Suites Hotels
    Thank djienhs
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

    Dear guest, Thank you for taking the time to provide your feedback. We're pleased you enjoyed your stay with us for the most part. We do apologize that the cleanliness of our carpet was not satisfactory, and we will certainly share your feedback with our...More

    Charleston Marriott Town Center
    548 reviews
    #9 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    352 reviews
    #7 of 23 hotels in Charleston
     
    Holiday Inn & Suites Charleston West
    463 reviews
    #3 of 23 hotels in Charleston
     
    Courtyard Charleston
    134 reviews
    #8 of 23 hotels in Charleston
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$ 142 - US$ 224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Charleston
    • #4 Business Hotel in Charleston
    • #9 Family Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 253
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity, Orbitz, Expedia, Hotwire, Cheap Tickets, HotelQuickly, HotelsforEveryone and getaroom.com so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Embassy Suites Charleston ,
    • Charleston Embassy Suites
    Add Photo Photos
    Traveller (65)
    Room & Suite (37)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (52)
    Business Centre & Event Rooms (9)
    Bathroom (6)
    Family and Play Areas (1)
    Nearby
    Holiday Inn & Suites Charleston West
    463 reviews
    4.93 km away
     
    Courtyard Charleston
    134 reviews
    .72 km away
     
    Charleston Marriott Town Center
    548 reviews
    .31 km away
     
    Four Points by Sheraton Charleston
    352 reviews
    .54 km away
     
    Nearby Restaurants
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    Starbucks
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    .22 km away
    Rio Grande
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    .18 km away
    Nearby Attractions
    Capitol Market
    122 reviews
    .70 km away
    Clay Center
    150 reviews
    .79 km away
    Capitol Street
    114 reviews
    .47 km away
    Charleston Town Center Mall
    121 reviews
    .22 km away
    Ask a question
    Questions & Answers
    Brad J
    23 February 2017|
    Answer
    Response from Roger K | Reviewed this property |
    Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
    0
    Votes
    Room Tips
    "Avoid a lower floor for less noise"
    Read review
    "Request a room above the 3rd floor"
    Read review
    "seek out a corner room...they are larger with more room to stretch out"
    Read review
    "All of the rooms are suites. They all have ample room and small refrigerator and microwave."
    Read review
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