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BEST WESTERN Logan Inn

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BEST WESTERN Logan Inn
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

Room on 3rd fl. Bugs in room, musty basement smell, toilet didn't work, bathroom door frame looked like someone tried to breakout of there. Asked for dif room, girl at desk said there were none, yet we overheard her say on the phone to another customer that they did have one but it had to be booked for 2nights, which... More 

Helpful?
Thank lily8_74
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

I have to admit I am very surprised over your review of our property. I can assure you I will be meeting with all parties involved here to see why, and how we dropped the ball so drastically. As you can see from our previous reviews, your visit was not what we strive to provide to our guests. I sincerely... More 

Selbyville, Delaware
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 October 2016

Nothing bad to report about this hotel. Large, clean room. Very friendly staff who could have not been more accommodating. Met all my exceptions. I asked for a room away from the highway. They gave me top floor, end room on back of building. Perfect. Although Huddle House is next to property, it would be nice if they offered a... More 

Helpful?
Thank OpaSteve
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind words and taking the time to review our hotel. We love hearing feedback from our guests, and Tripadvisor serves as a GREAT tool for the traveling public to get an honest opinion from an actual guest. We do hope to see you again when your travels bring you to our area. Safe travels and thanks... More 

New Stanton, Pennsylvania
1 review
Reviewed 1 October 2016 via mobile

Very Nice Motel, Slept Good and Rested up for the long trip back. Pool temperature was Great within Range 82° - 86° Excellent indoor pool temperature. Huddle House was beside it got 10℅ off of bill. If you showed your keycard from.Best Western .

Helpful?
Thank Go2LQ
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

That you for taking the time to review our hotel, and for the very kind words. We do hope to see you again when your travels bring you through our area. Safe travels! More 

Boaz, Al.
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

Hotel was clean, quiet and located near my point of destination. It was a little pricey but we plan to visit here again. Breakfast area was clean and spacious. Rooms were very quiet being located near interstate

Helpful?
Thank ronnied757
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for taking the time to review our hotel. We know you have choices as to where to stay, and we truly appreciate you giving us the opportunity to serve you. We do hope to see you again and wish you safe travels! More 

United States
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2016

This location looks to be fairly new or recently upgraded. Staff was very friendly and helpful. I felt the rates were just a little high for the location. The room was spacious and clead. Breakfast choices were lacking; however, there is a Huddle House across the parking lot that gives a discount for guests. If I am back in the... More 

Review collected in partnership with Best Western

Helpful?
Thank William K
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

I want to personally thank you for taking the time to review our hotel. We are in the process of upgrading and improving our property, and it is great when our guests can tell. It is our Vision, as is the Vision of Best Western, to Lead the Industry in Superior Customer Care, so we always love to see comments... More 

Uniontown, United States
1 review
Reviewed 14 August 2016

Group motorcycle trip. Excellence support from the staff. They allowed parking of some of the bikes near the canopy and offered hose access for bike washing if needed. The rooms were modern and clean. The Wifi was included and fast. Great roads and scenery.

Review collected in partnership with Best Western

Helpful?
Thank Robert J
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

We enjoyed having you and appreciate you staying with us. Thank you for your review of our hotel. I wish you would have had the chance to visit the Hatfield McCoy Moonshine distillery. Chad is a HUGE Harley guy, and a great host. Next time you come, we will have to make sure ya'll make it up there. Safe travels... More 

1 review
Reviewed 17 July 2016 via mobile

We arrived in the evening to find out I booked the wrong night. Debbie was super nice. Got my reservation changed. We got the last room left in the hotel. The room was perfect and reasonable for our overnight stay. Bed was very comfortable.

Helpful?
Thank Jackie D
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind remarks, and for taking the time to review our hotel. I have passed your comments on to Debbie as well as the rest of our team. It is our Vision as Best Western to "Lead the Industry in Superior Customer Care", and your comment let's us know we are fulfilling our Vision. Thank you for... More 

Green, OH
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 July 2016 via mobile

Reasonable prices, friendly staff, fast and free WiFi, and warm, clean swimming pool. The in-room fridge and microwave were clean and worked well. You have to go 8-9 miles down the road to get to any restaurants or stores, but it wasn't a big deal.

Helpful?
Thank Jewel K
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for taking the time to review our hotel. We always enjoy reading feedback from our guests as it allows us opportunities to become even better. I want to apologize for our front desk not letting you know of the shopping and restaurants located in downtown Chapmanville. We do thank you for choosing us while in our area, and... More 

Richmond, Virginia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

I have stayed in this hotel for at least 5 years in a row, and previous years have been extremely satisfied, however, this year was very bad, I only had good housekeeping on my first day there, the other 4 were very, very bad, 2 days I had no housekeeping, no towels, bed was not made, condiments were not replaced,... More 

Review collected in partnership with Best Western

Helpful?
Thank Perry K
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Let me start by saying I am very sorry that your stay with us was not a pleasant one. I am unsure of why you had the experience you did. I can promise you I have gone back and looked who cleaned your room, and addressed both my Executive Housekeeper and the housekeeper. I can assure you this is not,... More 

East Liverpool, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2016 via mobile

If you want to be treated like family, this is the place for you! Staff is extremely friendly and accomodating. Pool is large, heated, and very clean. Rooms are clean and beds are comfortable. Nice free breakfast and free wi-fi. This is a great value for your money.

Helpful?
Thank mommygoose
rkveton, General Manager at BEST WESTERN Logan Inn, responded to this review

Thank you for your kind remarks and review! I tell my team members all the time "anyone can sell a room, we need to give an experience". Saying that we "treat you like family" lets me know that we are doing what we need to do! Thank you again and safe travels! We hope to see you again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Welcome to Best Western Logan Inn - the Official Lodging of the Hatfield McCoy Trails! We are proud to offer you the BEST in Customer Service, Hospitality and making you feel "at home". You can start your day with a good work out in our fitness room and a free continental breakfast and end your long hard day with a dip in our indoor, heated pool. We have a Huddle House restaurant right in front that offers any meal, any time so you wont have to go far to get some GREAT food. We look forward to seeing you! ... more   less 

Additional Information about BEST WESTERN Logan Inn

Address: 2 Central Ave, Chapmanville, WV 25508-9572
Region: United States > West Virginia > Chapmanville
Price Range: ₹ 5,387 - ₹ 6,137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Logan Inn 2.5*
Number of rooms: 60
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Also Known As:
Best Western Chapmanville
Chapmanville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Logan Inn staff and other travellers.
3 questions
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Wellsville, Ohio
over a year ago
Wellsville, Ohio
over a year ago

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Questions? Get answers from BEST WESTERN Logan Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for top floor on back of hotel. Quiet and totally private.”
 of 5 bubbles OpaSteve, 11 Oct 2016 | Read review
“To me the room in the back were the best. There is a river that river behind the hotel.”
 of 5 bubbles 285pattya, 9 May 2016 | Read review
“Upper floor and rooms on the back are quieter because of the highway”
 of 5 bubbles 10isgirl, 23 Aug 2015 | Read review
“Try to stay away from elevators and the pool if you want it quiet.”
 of 5 bubbles buchster1, 15 May 2015 | Read review
“non-smoking room was great, king size bed”
 of 5 bubbles 283averyg, 23 Oct 2014 | Read review
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