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Holiday Inn Hotel & Suites Beckley

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Traveller (75)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent43%
  • Very good37%
  • Average15%
  • Poor2%
  • Terrible3%
Travellers talk about
“breakfast buffet”(16 reviews)
“nice hotel”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Holiday Inn Hotel & Suites Beckley
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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Traveller rating
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All reviewsin house restaurantbreakfast buffetnice hotelwest virginiafront desk staffovernight stopliving areaindoor poolspent one nightwould stay here againcomfortable bedshot tublots of restaurantsnext morningking suitemyrtle beachcracker barrel
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171 - 175 of 473 reviews
Reviewed 29 July 2015

Very pleasant hotel, clean & well maintained. Friendly staff. Nice, large rooms. Didn't have time for the pool but looked nice. Internet in the room was slow but I was told that they are upgrading the system soon (?). Small restaurant for breakfast, lunch &dinner....More

2  Thank Dan_Kris
Response from Jay W, Guest Services at Holiday Inn Hotel & Suites BeckleyResponded 4 September 2015

Thank you for staying with us. Hopefully next time you decide to stay with us, you will have time to experience our other amenities and become more familiarized with everything we have to offer. I'm sorry to hear that breakfast took so long. We'll definitely...More

Reviewed 28 July 2015

My own fault for just expecting that this Holiday Inn would have a free breakfast like Holiday Inn Express does. The hotel is nice, newer and clean. Not overly expensive and had comfy beds. A good stopover choice but don't expect breakfast in the morning...More

1  Thank kfitz84
Response from Jay W, General Manager at Holiday Inn Hotel & Suites BeckleyResponded 30 July 2015

Dear kfitz84, Thank you for your kind review of our hotel. Being a full service hotel with a restaurant does have it's challenges when the Express version offers a free breakfast. My apologies for slow service in the restaurant and I will address that with...More

Reviewed 28 July 2015 via mobile

Stayed for one night on business. Location was convenient to highway and conference center. Check in was quick and staff was polite and friendly. Room was large with refrigerator and microwave. Only complaint was Gatorade bottle from lady guest behind night stand. Yuck! Restaurant was...More

1  Thank potterjessica
Response from Jay W, Guest Services at Holiday Inn Hotel & Suites BeckleyResponded 4 September 2015

Thank you for staying with us! I'm glad to hear our hotel was convenient for all of your needs during your business trip. In regards to the Gatorade bottle, we will be sure to check into our procedures when keeping our rooms immaculate and make...More

Reviewed 28 July 2015

For the $170 we spent, I expected a bigger room for a King suite. Hotel was clean, staff reasonably friendly, bed was good. Top floor wi-fi was very slow. You might want to bring an ethernet cable! Not a bad place to stay, and having...More

1  Thank Peepaw T
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites BeckleyResponded 12 August 2015

Dear Peepaw T, Thank you for taking the time to review our property. I am pleased to note that you liked the level of cleanliness, friendly staff, bed quality and on-site restaurant. We work diligently to ensure our facilities are well maintained and we try...More

Reviewed 27 July 2015 via mobile

Stayed here for just one night. The suite was nice. Mostly clean except for some left over food (chips and candy) left on the floor from a previous guest that didn't get vacuumed up. The bathroom seemed to be exceptionally clean which was great. The...More

1  Thank Spdr8cr350
Response from Jay W, General Manager at Holiday Inn Hotel & Suites BeckleyResponded 27 July 2015

Dear Spdr8cr350, Thank you for staying with us and for your kind review of our hotel! I would like to address the issue that you mentioned with our housekeeping department if you would please contact me and give me the details of your stay it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 128 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Beckley
#2 Romantic Hotel in Beckley
#2 Family Hotel in Beckley
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 128 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Beckley
#2 Romantic Hotel in Beckley
#2 Family Hotel in Beckley
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (9)
Questions & Answers
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VirginiaKay
26 August 2014|
Answer
Response from Rebecca B | Property representative |
Yes It certainly can!! Two elevators will take you to any floor you like. We are a full service hotel with a restaurant/lounge on site as well as an indoor pool/spa. Come and see us!
0
Votes
Room Tips
"We stayed on the 4th floor and it was very quiet."
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".go somewhere else as there are several hotels a stones throw away"
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"Breakfast not included."
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"Perhaps on our next trip we will try a suite. The room just seemed so small!"
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