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Holiday Inn Yakima

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#7 of 24 Hotels in Yakima
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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Reviewed 1 week ago

Nine of checked in and for two days got the worst food and service from management. We all left and went to another hotel. You want crappy service go here but you have better options. Server and bartender awesome management sucks. If you have 1 hour to wait for food this is the place even if you just get chicken...

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Helpful?
Thank William M
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello William, We apologize that your experience with us was anything less than perfect, we truly do care about our guests and are looking into why you received anything less than great customer service. We do appreciate the feedback you have given us, and will use it to better train our staff. Again, we apologize for any issues you experienced....

Sammamish, Washington, United States
Reviewed 2 weeks ago

I stayed at the Yakima Holiday Inn last week during a business trip. I had originally made the reservation at the Holiday Inn Express, a few blocks away. Since I had forgotten which HI I had made the reservation, I stopped the regular on in downtown. They confirmed that I had made reservations at the Express, but were able to...

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Helpful?
Thank K Wendell A
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello K Wendell A, Thank you for taking the time to give us some feedback about your experience as our guest! We are happy that fate brought you to us, and that you were able to get a good night's sleep after a long day! We hope you come see us again the next time you are in the area!...

Olympia, Washington
Reviewed 2 weeks ago

Stayed here while attending a convention across the street. The room was OK but nothing really special. It was convenient and the staff was good. We liked the gated parking although it can be a hassle to get into the lot. They had an impressive Seahawks Tail Gate party in the lobby on Friday. It was very inexpensive and there...

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Helpful?
Thank bczican
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello bczican, Thank you for providing feedback regarding your recent stay with us! We are happy that you enjoyed our convenient location and gated parking! Thank you also for the kind words towards our team, we truly care about our guests and try hard to ensure that they have a great experience as our guest(s). We will discuss the hours...

Portland, OR
Reviewed 24 October 2016

1:07 AM, the pizza delivery person knocked to deliver; I hadn't ordered pizza, and needed to sleep to prep for my presentation at a conference the following day. The 6:00 AM wake-up call --at least it WAS 6:00-- stated that it was 5:00 AM, and the temp. was 68º. It was 40º. Ordered patties, got links. In room coffee cup...

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Helpful?
1Thank LuViPortland
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Dear LuViPortland, We are so sorry that your stay was anything less than perfect. We truly apologize for the issues you experienced while staying with us. With regards to the errant Pizza delivery, it is not only OUR policy to announce visitors to each guest...but also the Pizza companies policy to check in at the Front Desk. The attendant at...

Hoboken, New Jersey
Reviewed 21 October 2016

We were staying at Yakima Holiday Inn while visiting friends for a couple of days. Check out process was quick and efficient. They have a gated parking lot behind the hotel and additional spots up front. Rooms are nice and lean, beds were very comfortable. They provide free wi fi and free paper in the morning. One of the reasons...

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Helpful?
Thank Serpiko1970
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Serpiko1970, Thank you so much for providing feedback regarding your experience as our guest. We will use the information you provided to create a great hotel that guests love! We have our Building Engineers checking the temperature settings on the pool to ensure everything is working properly, please let your kids know that we are so sorry that they...

Bend, Oregon
Reviewed 8 October 2016

We have been looking for a good hotel to stay in Yakima while visiting friends and family. The last time we visited, we ended up staying in Ellensburg. This time we wanted to be closer, but all the hotels seem to be located very close to the freeway, and most reviews complain about road noise. We stayed one night at...

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Helpful?
Thank Cruisers58
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Cruisers58, We would like to thank you for providing a review regarding your stay with us. We honestly don't have too many issues concerning "Train Noise", as we are several miles away from any train tracks. We would be happy to find a different room location that might provide a more peaceful night's sleep the next time you are...

Vancouver, Canada
Reviewed 3 October 2016

We spent a night in the Holiday Inn Yakima for the annual Fresh Hop Ale festival and we were happy we did. I had a bit of difficulty booking the place to begin with. I called in because we wanted to make use of their beer festival special. It took quite some time to receive the confirmation email and then...

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Helpful?
Thank Limshang
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Limshang, Thank you for submitting a review regarding your recent stay with us! The Fresh Hop Ale festival is a great experience, and we are happy to have been able to accommodate you...even if it took a little while to get the ball rolling for you. I know we were at a full house for the weekend, and we...

Dublin
Reviewed 29 September 2016

When you book a holiday inn, you know what you are expecting. Decent rooms, comfortable beds and it to be clean. We bought drinks at the bar and found the receptionist helpful. Apart from that we didnt do much else. It was a quick one night stop over.

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Helpful?
Thank loopysilvette
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hi loopysilvette, Thank you kindly for the review about your recent stay with us! We appreciate the nice comments towards our helpful team members, and we are happy that you enjoyed our comfortable and clean rooms as well! We hope we did a good job representing the Holiday Inn brand, and invite you to come back and visit us ANY...

Bradley, California, United States
Reviewed 21 September 2016

Members of our Car Club were attending the Ponies in the Sun Car Show and we booked well in advanced. We got a group rate and was told they would have a car washing area for us to freshen up our cars after the 200 mile drive. At Check in they had no idea what we were talking about. Maintenance...

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Helpful?
Thank Fred G
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello Fred, Thank you for providing feedback regarding your recent stay with us. We really enjoyed having your group stay with us this year. We would like to apologize for dropping the ball on our Restaurant service. We will be using your experience to learn from, and improve our service for future guests. We hope you will see fit to...

Brunei
Reviewed 28 August 2016

Enjoyed our stay at the Holiday Inn in Yakima. The hotel was clean and tidy. The room was of a good size. We all commented on how comfortable the beds were. We have stayed in many hotels of different brands all over the world and I must say these beds impressed, most certainly the most comfortable we have experienced. I...

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Helpful?
Thank T0mS
Holiday_Inn_Yakima, Manager at Holiday Inn Yakima, responded to this review

Hello T0mS, We would like to thank you for the great review regarding your recent stay with us! Our main goal here is that every guest have a great experience, leave with a smile on their faces, and the desire to return. We are so happy that we achieved this with you, and your family! Thank you also for commenting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Yakima

Address: 802 E Yakima Ave, Yakima, WA 98901-2552
Region: United States > Washington > Yakima
Price Range: ₹ 7,011 - ₹ 10,686 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Yakima 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Yakima Hotel Yakima
Hotel Style:
#2 Business Hotel in Yakima
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Yakima staff and other travellers.
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Questions? Get answers from Holiday Inn Yakima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get the best rate when you call the hotel directly, not use a booking service.”
 of 5 bubbles KWendellA, 22 Nov 2016 | Read review
“Ask desk staff to assure you that no one will disturb your sleep.”
 of 5 bubbles LuViPortland, 23 Oct 2016 | Read review
“Ask to be away from the railroad noise.”
 of 5 bubbles Cruisers58, 7 Oct 2016 | Read review
“Ask for higher floor towards back of hotel overlooking carpark and away from elevators.”
 of 5 bubbles T0mS, 28 Aug 2016 | Read review
“All rooms faced East or West. South Yakima Ave. is North of the hotel, so no rooms actually face that busy, noisy street.”
 of 5 bubbles WenatcheeWayne, 17 May 2016 | Read review
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