Excellent stay here along the Columbia River and for the price of the hotel itself! Definitely worth the trip and stay! I would recommend this to anyone traveling to the Portland - Clark County region!
Close to Columbia River, a great trail, and a wonderful restaurant. The staff was outstanding, the room was clean, the beds comfortable. We had a room with a view of the River. As you’re facing the river standing in front of the hotel, if you walk to the right, you will reach the Puffin Restaurant within 5 minutes. If you walk to the right, you will reach a paved trail within 5 minutes, starting at Black Pearl Park. It parallels the river, with an unsaved side spur that puts you on the river’s bank. Breakfast you need to pick up in the lobby and eat in your room at this time.
We stay at the Port of Camas Best Western often as the factory we pickup at is just down the street. Being a Rewards Member, we get a better rate on a nicer room. This makes business trips sometimes feel like a mini vacation!
The check in experience was ok, then you use the elevator which makes a god awful noise when it opens/closes. Once in our room it was clean except the molded/yellow clear caulking around the tub and the filthy window. OH and most important we barely had luke warm water to shower with both days we were there. Very expensive for the product.
Nice hotel. The chandelier in the lobby was very pretty. Staff was very nice, especially the front desk people also the maintenance man was very nice. breakfast was pretty good, plenty of it. Hotel room seemed clean.
I’ve stayed at this particular BW in Washougal, WA several times in the last couple years and it’s by far the best price- best location and and one of the few that offer a jacuzzi suite. The walk out back (behind the hotel) along the Columbia River is gold! I recommend it rather rain or shine. A few blocks the other side of hotel and you’ll find a coffee shop and a gas station with snacks in store.
Do not stay here unless you are willing to have your driver's license photo copied I absolutely don't mind showing ID to verify the information they already have in their computer but when they need to scan, take a picture or photo copy my personal information its opening myself up for potential identity theft. Who knows where that information goes??? Spoke with the manager who wouldn't make an exception even though I'm a diamond rewards member and they already have all my information I wanted to cancel my reservation but it was past the cancelation period and I know they would charge me I have dealt with that before at other hotels they will not refund you after 4:00 pm I will be contacting Best Western Corporate as this is unacceptable
Comfortable beds, nice swimming and sauna and spa area, close to home for a quick get-away and riverwalk, good location for business access right off the freeway. Pets are allowed and there a few restaurants that deliver or are within a 5 minute drive.
Finally getting a chance to write my review. This hotel was average and typical for a Best Western. We were still dealing with covid and the breakfast was grab and go with very little to choose from. It could have been better. They had run out of some items leaving little left to choose from. I have stayed in other Best Westerns during covid and the grab and go choices were better. My only issue during out stay was when I went to redeem our $100 in BW gift cards. The girl at the front desk told me she couldn’t apply them to the bill but gave me an email address and told me to email the certificate numbers to the manager at a gmail address. What? I have used many BW gift certificates that I have earned from BW when I travel and I have never been told to email the numbers to anyone! How do I know who will be getting these numbers and how do I know they aren’t going to use them themself? The girl at the front desk seemed a bit put out and irritated when I told her I would not email this information to anyone at some gmail account. Anyway, I did NOT email the manager the numbers and instead had to come back to the front desk in the morning and see the manager in person. The certificates were then applied to the bill. This seems like a strange practice and isn’t very convenient.…
Stayed here 3 yrs ago and this place has way gone down hil since thenl. Room is not clean and really needs new carpeting. I wiped all surfaces with clorox wipes once I saw how dirty the light switch by door was. Found a pill bottle behind night table that was 2 yrs old. Door closes but doesn't latch unless you pull on it. Pillows were horrible and hard to get hot water unless I waited until 11am to shower. Did online pre check in and requested 2 extra pillows to be in room as we would arrive at midnight & called the morning of check in to confirm. Still no pillows in room. Man working the night shift ran around to find pillows and one had a dirty pillow case. Our room had no hand or shower soap, no one answered at the front desk so we had to go down. Man again had to run around looking for soap. Very disappointed for this price! Will go to Vancouver next trip.…