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We stayed at this dump on the way home from a vacation. Room not only was not ready when we got there, a maintenance man was working on the door key and would not let us in. Another room, another key that does not work....More
We had originally went to a different hotel, which unfortunately was very unclean when we arrived. So then Bonnie at the front desk of Comfort Inn of Tumwater was extremely accommodating and got us into a room there immediately. Not only did she provide us...More
Response from GuesthouseInnSuites, Front Office Manager at Comfort Inn TumwaterResponded 14 April 2017
Dear Valued Guest,
Thank you for taking the time to complete a trip advisor review regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to...More
I reserved 2 rooms at the beginning of September for a stay at the end of October. Got a call yesterday - a month after making the reservation - and they said they were so sorry but due to a 'computer glitch' they were overbooked...More
Thank Shannon M
Response from Kaydee B, Manager at Comfort Inn TumwaterResponded 17 October 2017
Dear Valued Guest,
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More
Worst hotel stay I've ever experienced. Had to have room key re-coded one to two times daily to be able to access room; received housekeeping service one day out of a 6 day stay; had to take out own garbage, go to front desk daily...More
Response from GuestHouseOlympia, GSA at Comfort Inn TumwaterResponded 27 September 2017
Dear Valued Guest
Thank you for your candid review of your recent stay at our hotel your feed back is Extremely Valuable to us as we strive to improve with each and every stay I greatly appreciate your comments about aspects of the room that...More
The facility is in need of a face lift, wall paper is peeling, carpets are outdated, mattresses are old... but it was clean, the complementary breakfast had plenty of variety, and the staff is very friendly and were helpful returning an item I forgot in...More
Response from GuestHouseOlympia, Gsa at Comfort Inn TumwaterResponded 27 September 2017
Dear Valued Guest
we appreciate you taking the time to tell us how your recent stay was with us your feed back is extremely valuable as we strive to improve with each stay i greatly appreciate your comments about what we can approve on it...More
US$ 85 - US$ 117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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