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Extended Stay America - Tacoma - South

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Extended Stay America - Tacoma - South
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 4 weeks ago via mobile

We are staying here for two nights right now. We requested to have our room made up to both the made and to the front desk. When we returned several hours later that the room had not been touched. I called the front desk and they informed me that they had no intention of cleaning the room unless we paid...

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Helpful?
Thank Randy S
00esa, General Manager at Extended Stay America - Tacoma - South, responded to this review

Randy, thank you for your candid review. I am disappointed to read that you were not happy with our housekeeping service and the inconvenience it caused. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for...

Riverside, California
Reviewed 4 weeks ago

Pros: Price is reasonable, bed is comfortable, you get a good nights rest. Quite facing the freeway or on the opposite side of building. Staff friendly but lack initiative to assist customers and service. Cons: Their favorite words: "Not resposible for anything", "With a nominal fee" Housekeeping staff NOT PAYING ATTENTION TO DETAILS in room. Example: no pillow case on...

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Helpful?
Thank Fil A
00esa, General Manager at Extended Stay America - Tacoma - South, responded to this review

We apologize our hotel did not meet your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our facilities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable...

Reviewed 12 February 2017 via mobile

We booked the room last minute. Not much to compare. Not a happy stay. Not very clean and faraway form european standartsız ( ı mekan stars of the hotel). Priced ok. No breakfast and poor service. Clean room clean sheets. Good for a night

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3Thank Batuhan K
Cary, North Carolina
Reviewed 22 January 2017 via mobile

Would not recommend any one to stay in this hotel. Stayed the night of the 17th and woke up with bites all over my body. Complained to the manager who had maintence check the room. Several bed bugs were found in the box spring. Room # was 425.

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4Thank uxo_jason
Fairbanks, AK
Reviewed 7 January 2017 via mobile

I was first encouraged that they allowed my sister to check in when the reservation was in my name and I was delayed due to a cancelled flight. However when I arrived I found the front lobby staff to be rude and short tempered when I requested extra blankets. The room is spacious and although they have a kitchenette they...

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2Thank Sewonforever
Lynnwood, Washington
Reviewed 9 December 2016 via mobile

The friendly and helpful staff gave this place a good first impression. The room was clean and comfortable. The bed was on the firm side, but the pillows were very nice. The negative things are what this room was missing, like shampoo and any cups or glasses. There is a full kitchen but all of the dishes are only available...

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Thank Rick j
Reviewed 25 November 2016 via mobile

Receptionist was helpful and nice . Super good communication skills. Fast working skills. Made sure we had everything we needed during our stay. Room was in order everything was super clean.Amazing location . Thank you

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Thank thania r
Manager_11525, Manager at Extended Stay America - Tacoma - South, responded to this review

The team and I appreciate your feedback. Reading how accommodating our staff was and your approval of your room is satisfying. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Australia
Reviewed 25 November 2016

I haven't stayed with this chain previously but was very impressed by my recent stay. The Gentlemen at reception was welcoming, informative and nice. The room was warm spaceous and comfortable, with a fridge, microwave and mini stove. The location was next the the I-5 and mall. They provided a basic breakfast of coffee and snacks which was perfect. I...

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1Thank Pattsi
Manager_11525, Manager at Extended Stay America - Tacoma - South, responded to this review

We appreciate you taking the time to write a review. It is satisfying to read you were impressed with our hotel and how you favored your comfortable room accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 17 October 2016 via mobile

We left some valuables in the room, figuring it was safer than leaving them in the car while touring Tacoma. We left the do not disturb sign on the door, and even with that in place the staff entered the room. When we asked at the front desk about this they lied to us. The first person admitted that the...

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1Thank Itsbobd
Kingston, Washington
Reviewed 8 October 2016 via mobile

We were in Tacoma on business and thought we would try Extended Stay because of its proximity to our meetings and maybe a little more central. 1. The front desk had open boxes all over and the washer dryer for the linens out for all to see. Staff was adequate at best. Very basic sloppy. How you value your clients...

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1Thank lisaaanders
Manager_11525, Manager at Extended Stay America - Tacoma - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my apologies for the quality of your stay. You should have received better service and accommodations. If you would like to discuss this further, please do not hesitate to contact me at tac@extendedstay.com. Thank you for choosing Extended Stay Hotels. It would...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Tacoma - South

Address: 2120 S. 48th St, Tacoma, WA 98409
Region: United States > Washington > Tacoma
Price Range: ₹ 5,843 - ₹ 9,310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tacoma - South 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Extended Stay America Tacoma
Extended Stay Tacoma
Tacoma Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tacoma - South staff and other travellers.
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League City, Texas

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Questions? Get answers from Extended Stay America - Tacoma - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are ok, if you are use to moving into an apartment and its attchments, this is the place for you.”
279fila, 30 Mar 2017 | Read review
“Good floor near the 3 exits, then you don't have to carry luggage far.”
Pattsi, 24 Nov 2016 | Read review
“Rooms opposite freeway are quiet. Lots of restaurants and shopping within walking distance.”
BoogleFace, 19 Sep 2016 | Read review
“first floor is not good for anything-if you have a pet they force you there”
cjames643, 8 Nov 2015 | Read review
“Stay in your car instead”
Monte-Karen, 26 Oct 2015 | Read review
5 of 5