CLARION INN NEAR JBLM (Tacoma) - Motel Reviews, Photos, Rate Comparison

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A note from Clarion Inn Near JBLM

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Updated 02/06/20

About

3.0

Average

535 reviews

#19 of 31 in Tacoma

Location

Cleanliness

Service

Value

Our Clarion Inn is just minutes away from the Tacoma Dome. We have 128 spacious clean and cozy newly remodeled rooms. If you're here for a meeting, conference, group booking, sports team event, corporate business, wedding or just to relax we have you covered. Our staff will make you make you feel welcome and will be here to support you along the way. We have single king rooms, rooms with two queen beds, pet friendly rooms, and 3 different suites. Our hotel offers a fabulous hot breakfast in the morning with all the fixings, a 24 hour business center, 24 fitness center, 24 fresh hot coffee station, free WIFI, a board room and meeting space. We understand the importance of your trip and hope that you will give us the opportunity to make it as stress free as possible.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Bicycle rental

Kids stay free

Children's television networks

Parking

Wifi

Outdoor pool

Shallow end in pool

Fence around pool

Breakfast available

Breakfast buffet

Complimentary tea

Kid-friendly buffet

Kids' meals

Wine / champagne

Vending machine

Highchairs available

Pets Allowed ( Dog / Pet Friendly )

Airport transportation

Taxi service

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Photo copier / fax In business centre

Baggage storage

Concierge

Convenience store

Newspaper

Non-smoking hotel

Shared lounge / TV area

Sun loungers / beach chairs

ATM on site

First aid kit

24-hour front desk

Express check-in / check-out

Dry cleaning

Laundry service

Room features

Blackout curtains

Air conditioning

Desk

Housekeeping

Coffee / tea maker

Cable / satellite TV

Sofa bed

Walk-in shower

Safe

Seating area

Separate dining area

Separate living room

Sofa

Telephone

Wardrobe / wardrobe

Iron

Private bathrooms

Wake-up service / alarm clock

Microwave

Refrigerator

Flatscreen TV

Bath / shower

Complimentary toiletries

Hair dryer

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

Languages Spoken

English, Spanish, Korean

Location

Full view

38Car recommended

Grade: 38 out of 100

20Restaurantswithin 1 km

0Attractionswithin 1 km

Contact

6802 Tacoma Mall Blvd, Tacoma, WA 98409-9088

Getting there

Seattle-Tacoma Intl Airport31 kmSee all flights

Boeing Field Intl Airport39 kmSee all flights

See all nearby hotels

Nearby restaurants

Elmer's Restaurant - Tacoma

Olive Garden Italian Restaurant

127 reviews

4 minItalian

Famous Dave's Bar-B-Que

121 reviews

5 minAmerican

See all nearby restaurants

535Reviews3Q+A47Room tips

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IP_Travelers wrote a review Mar 2022

Camano Island, Washington92 contributions122 helpful votes

Nice Front Desk but Needs Updating

The front desk staff was pleasant and helpful during our 1-night stay. The room was in need of a good cleaning and updating, especially the carpeting. We found a broken crack pipe in the parking lot near our car. We won't be back with our son again and suggest you find another hotel too.

Date of stay: March 2022

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Jessica Shuck wrote a review Jun 2021

1 contribution

THIEF

So last night I booked a hotel for the weekend for something nice for myself. I used priceline.com when I got to the hotel the girl behind the counter told me the bed I reserved was unavailable and that they were going to charge me an EXTRA $100 on top of a $100 pet fee. When I told her I didn't have the EXTRA $100 For a different room, she told me my card had not been charged and to take my money & go elsewhere... So I did. Only to find out that after I left, she charged my card anyways. She THEN called her manager & LIED & said I refused the pet fee (not true.) So that he wouldn't refund me. I have a video of the manager/owner smiling in my face as he tells me he won't refund my money for the room HIS EMPLOYEE refused to check me into.

Date of stay: June 2021Trip type: Travelled

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Nomis wrote a review Jan 2021

1 contribution

You want Motel 6 Customer Service with a Choice Rewards Name...STAY HERE!!

First off I've been a Choice rewards member for MANY years and have NEVER experienced such POOR Customer Service. Prior to booking at "Clarion Inn near JBLM", I had reached out to the location with a few questions that I had since I was planning to use partial points and the rest on my credit card to fund my stay. I spoke with "Jay" at the front desk and asked him a few of the questions I had. One of them was "How much are incidentals at your particular location?". He responded that if I was paying in cash, it would be a $150, but since I was using my partial points and my credit card, I would not have to pay the $150 incidental fee because my Credit Card info would already be on file. I then indicated to him that I would proceed with booking the room. I then arrive to the hotel to check in and spoke with Jay (who was not wearing a mask). After looking over my reservation, he says that it doesn't indicate on his end that I used points and my credit card, but rather just says that I used points. So I asked him why is that and he wasn't able to provide a legitimate response. Instead he produced a form indicating the terms on why I would not receive my $150 and had asked me to read, initial and sign the bottom. To which I was already frustrated, so I briefly looked over the form, initialed and signed. I then handed him $150 in cash and he place it in an envelope and put it into the register. I then got my room key and head to my room. As I'm walking up the hallway, towards the exit door, there is a stench of Marijuana as I get closer to the door, which should have been an indication to me NOT to stay there. But I had already gone through the whole process and figured one night shouldn't be bad. I get to my room and close the door behind me and try to latch the lock on the top of the door, but there was nothing to latch the lock onto. So I only had the deadbolt look to use. I then went over to the window (since I was on the bottom floor) to make sure things are secure. I opened the window and noticed that screen wire was pried open and wasn't securely in place, to which I did my best to fix that problem. I left the property to get some food and came back to my room and stayed inside the entire night. Around 3 or 4 in the morning, I had gotten a call that a Loved one had been rushed to the Hospital due to showing signs of Covid and I was asked to tend to her young children. I rushed over and stayed there the entire time. Around 2pm, I was able to take a break and contacted the Hotel. I Spoke with "Tasi" and explained to her what happened to which she replied "Sorry to hear about your loved one, but I came to room, knocked on the door and no answer. I even called your room and no answer. So I had to drop your deposit of $150. You signed a paper when you checked in which stated terms of why you will not get your deposit back and one of those reasons was to check out by 11am and you didn't." I then asked her why she didn't reach out to me on my cell phone on file to which she was unable to answer. Frustrated, I then reached out to Choice Rewards Customer Relations and they reached out to the Hotel Property. They were able to Speak to the Manager of the Property name "Mihn" (unsure of the accurate spelling) and he stated that I didn't check out in time and therefore I will not be getting my deposit back. As stated in my initial statement, I've been a Choice Rewards Member for MANY Years...I have NEVER experienced poor Customer Service in my life. My suggestion to ANYONE thinking about booking at this particular location is to NOT!! But rather pay the extra few dollars to stay at a location nearby where you would be treated better and appreciated for your business.…

Date of stay: January 2021

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Room Tip: Pay the extra money to get a better room within 5 miles from this location.

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contentgirl13 wrote a review Feb 2020

Post Falls, Idaho31 contributions1 helpful vote

Unfortunately, Heartless Management

Sadly to say, I recently had a death in the family. I had to travel from Idaho to Tacoma for the funeral. Distraught, while I was booking the reservation, I accidentally booked an incorrect date of March 1st. I called to see if they had anything available on the correct date so I could switch it. They did not so I had to find another hotel instead. I called the front desk many times to cancel and get a refund because of the incorrect date. Clarion Inn had ample amount of time (two weeks) to fill the room with another customer so I didn’t think it would be an issue. The front desk advised me that the only way to cancel was to talk to a manager who apparently was never there every time I called. So I gave the front desk my name and number many times without a return phone call. Clarion Inn has added additional stress to an already traumatic event in life. Human error happens in life’s circumstances sometimes. I will NEVER give Clarion Inn my business ever again. …

Date of stay: February 2020Trip type: Travelled

1 Helpful vote1 Repost

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Roger H wrote a review Feb 2020

Everett, Washington1 contribution

Couple day work trip

Great motel and great staff. Was in town for a couple day work trip and was working some weird hours. Warming my truck up at 1 in the morning Security came to check if everything was ok. The breakfast is also excellent worth at least 10-15 bucks. I'll be back

Date of stay: February 2020Trip type: Travelled

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Response from ClarionTacoma, General Manager at Clarion Inn Near JBLM

Responded 13 Feb 2020

Roger, thank you for the review. I am so happy to hear that you enjoyed our staff and the property. We appreciate the opportunity to serve you and hope that you will come back and see us again soon!

Jason wrote a review Dec 2019

1 contribution

Greatest ever

April is the best. She helped me more than I could imagine. Gabby was also very helpful as well. I cant stress enough how helpful April was. After an error with hotwire, she managed to help me keep my room.

Date of stay: December 2019Trip type: Travelled

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Response from ClarionTacoma, Manager at Clarion Inn Near JBLM

Responded 25 Dec 2019

Thank you for the 5! I appreciate your kind words regarding April and Gabby. I am thrilled to hear that they were such a help and will pass along your kind words. Thank you for choosing us!

FarAway785436 wrote a review Dec 2019

21 contributions3 helpful votes

Front desk

We needed to book 2 adjoining rooms for a family occasion and April took can of you quickly and efficiently. This is my second stay here and all the staff are great. 2 thumbs up to April for taking care of us.

Date of stay: December 2019Trip type: Travelled

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Response from ClarionTacoma, General Manager at Clarion Inn Near JBLM

Responded 15 Dec 2019

We appreciate the 5 STARS! I am happy to hear that April took care of you and the staff is so great! Thank you for your continued business!

Adventure216028 wrote a review Dec 2019

Hayden, Idaho10 contributions

What a nice surprise!

I spend a lot of nights in hotels in this area. Although this hotel has great rates I was hesitant to book because I have not had very good experiences in Clarion Hotels. Had a great rate today so I gave it a shot! I will stay here anytime! RJ at the front desk is very welcoming and helpful. The room seems to be recently updated and is very comfortable. Very happy with this choice. I have t experienced the breakfast so can’t comment t on that.

Date of stay: December 2019Trip type: Travelled

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Response from ClarionTacoma, General Manager at Clarion Inn Near JBLM

Responded 10 Dec 2019

Adventure216028, Thank you for your review on our hotel. We appreciate you giving us a try and are happy to hear that you enjoyed the hotel and staff. We look forward to seeing you next time!

vonnie wrote a review Dec 2019

Lincoln City, Oregon10 contributions1 helpful vote

The clarion is a great place to stay

My recent visit to the Clarion near JBLM was so nice. Stacy who works the front desk always has a smile and makes sure our stay is a good one. My husband and I always feel safe and welcome. I just want to say thank you Stacy and we will be back soon.

Date of stay: December 2019Trip type: Travelled

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Response from ClarionTacoma, General Manager at Clarion Inn Near JBLM

Responded 5 Dec 2019

Vonnie, thank you for the 5 out of 5! I am delighted to hear that you enjoyed the hotel and staff. I will pass along your kind words to Stacy. We appreciate your business and look forward to the next time!

jessica b wrote a review Nov 2019

Tacoma, Washington1 contribution

Great times

The Clarion has kind front desk workers, nice clean rooms, and a big delicious breakfast in the morning. The staff went above and beyond to make us feel welcomed. My family and I had a great stay at the Clarion. Would highly recommend.

Date of stay: November 2019Trip type: Travelled

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Response from ClarionInnNearJBLM, General Manager at Clarion Inn Near JBLM

Responded 23 Nov 2019

Wow, thank you for such a fantastic review! I truly appreciate you taking the time to post a review regarding your stay. Thank you for staying with us and we will see you again next time!

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