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Holiday Inn Hotel Tacoma Mall

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Traveller (35)
Room & Suite (30)
Dining (18)

About

Location
Cleanliness
Service
Value
Holiday Inn Tacoma Mall Features 124 Guestrooms,Restaurant, Lounge, Indoor Pool/Spa and 4,000 SqFt of Meeting Space. Hotel offers travelers modern accommodations for today business and leisure travelers in a environment that surpasses other hotels.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
31Reviews
107Photos
6Q+A
4Room tips
Traveller rating
  • 23
  • 4
  • 1
  • 2
  • 1
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Popular mentions
This is not a "NEW" hotel by any means. It was a Red Lion & also a Travel lodge. You can't take a poor property and slap some decorations on it & think it's ok. (The walls don't even meet in the elevator.)The staff was super nice. We checked into our room which was awful. The
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The hotel was recently updated and I loved the clean fresh design. The beds and bedding were heavenly, and the staff was friendly and helpful. We even enjoyed s complimentary cocktail. There is a bit of noise from the freeway, but I slept great!
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Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 2 weeks ago
Dear Traveler, thank you for taking the time to leave a review, we appreciate the feedback as it helps us understand where we can continue to grow and develop as a team. We look forward to your next stay with us.
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I stayed in this Holiday Inn from to December through six December while I was waiting for my apartment to become available. I chose this hotel because of the reviews and they were spot on this is a great hotel to stay the staff is extremely friendly they greet you when you come
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Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 7 Jan 2019
At Holiday inn, we are so pleased you took the time to leave a review. We love hearing that you enjoyed all of the ameneties provided and that our staff was able to make your stay. We look forward to your next stay with us.
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Pleasant new hotel and wonderful stay. I enjoyed the onsite restaurant and lounge, the food was great and staff overall was one of the best. I will definitely be back for my monthly business trip to Tacoma.
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Review collected in partnership with this hotel
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 7 Jan 2019
Dear Traveler, at Holiday Inn Tacoma Mall we are so pleased you chose us for your stay and that you enjoyed all of the amenities provided. We look forward to your next stay with us.
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Hotel only had 4 items for their breakfast at a cost of $12 and competing with other hotels in this price range with far better free breakfast offerings they just don’t cut it. Asked for a receipt as this was a business trip and employees couldn’t figure out how to generate one.
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Review collected in partnership with this hotel
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 7 Jan 2019
At Holiday Inn, we are sorry for the condition of your stay. Thank you for providing feedback as we will work hard to resolve the issue mentioned above.
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Photo provided by managementHoliday Inn Hotel Tacoma Mall
Photo provided by managementHoliday Inn Hotel Tacoma Mall
Two Queen Beds Non Smoke
Bath & Body Works Toilettries
Bathroom
room
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123456
Pool is 8am to 11pm nightly.
0 votes
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Trip advisor appears to be incorrect as we have a Restaurant onsite. We do have breakfast included rates too but our standard rate does not include breakfast.
1 vote
We did not use the pool while we were there. There are quite a few places along the street that the hotel is located on. We noticed a BBQ place across the street. We picked up dinner at a Korean place that was in the shopping center parking lot -- VERY POPULAR!!! Word of advice: Look up the menu online and phone order. It seems as though our wait time was delayed because of many phone orders. I believe the name of the place is: ICHIBAN TERIYAKI. Portion was rather large. We were NOT LUCKY at Shari's
1 vote
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6am to 9am
0 votes
Yes they do! It is right by the front desk in the lobby!
0 votes
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12
"There are no good rooms as you get noise thru the thin walls from all sides."
"Ask to be on the side of the building with the least amount of traffic noise. "
"Stay here! It's new!"
"The higher numbers are going to be on the backside. You want something up front."
PRICE RANGE
US$ 132 - US$ 238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion tacoma hotel tacomatacoma red lion
FORMERLY KNOWN AS
Red Lion Hotel Tacoma/Sherwood Travelodge
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
124
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