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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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3,132 Reviews from our TripAdvisor Community

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Showing 3,120: English reviews
Atlanta, Georgia
Reviewed 15 October 2016 via mobile

Stayed here for a conference. The hotel is modern and very well appointed with glass art. There are even art displays on guest floors. The rooms are comfortable and contemporary/modern. Walkable distance to local restaurants.

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Helpful?
Thank Skip D
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Skip D, Thank you for staying with us and sharing your experience. It is great to hear that you had a great stay with us! We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. We certainly hope to welcome you back in the near future. Kind regards, Javid Almammadov

Friday Harbor
Reviewed 14 October 2016

Our 'Go To' hotel in Tacoma. Wouldn't stay anywhere else. Love being able to walk outside and be right in town. The art work is wonderful and enjoy the artist spotlights on each floor! Parking fees are high & should be included with room.

Review collected in partnership with this hotel
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Helpful?
Thank Barbara E
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Barbara E, Thank you for your staying with us. We are very much pleased to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback and look forward to welcoming you back soon. Kind regards, Javid Almammadov

Vancouver
Reviewed 14 October 2016

This is a fabulous property and perfect for the business traveler who serves Pierce County. The restaurant, and rooms are top notch and the glass displays are terrific. Would prefer a hot tub and a pool but not a huge issue. Highly recommended!!

Review collected in partnership with this hotel
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Helpful?
Thank brettb154
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear brettb154, Thank you so much for your wonderful review. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments and recommendation. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back soon. Kind regards,...

Tumwater, Wa
Reviewed 14 October 2016

I paid extra for the floor with a Guests' Lounge for snacks and breakfast, plus access to a computer, but others seem to use it for their own meeting space where I did not feel welcome. Then late Saturday night, Two employees were using it as their weed den. Not impressed for the price I paid. Request a room away...

Review collected in partnership with this hotel
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Helpful?
Thank Deborah M
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Deborah M, Thank you for staying with us and posting your review. Please accept our sincere apologies for the less than satisfactory experience you faced. This definitely should not have happened and we would like to we would like to learn more about the parking issue, please email me at javid.almammadov@hotelmuranotacoma.com with more details so that we may investigate....

Bend, Oregon
Reviewed 14 October 2016 via mobile

I stayed for a night on business and found this hotel to be unique. It's very flashy with a Vegas type vibe. While I think it's an interesting place to stay, it's a little overrated, but if you're in Tacoma and want to stay somewhere different this might be your best bet. It's worth the experience.

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Helpful?
Thank Simon S
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Simon S, Thank you so much for your recent stay at Hotel Murano. We are so pleased that you enjoyed your stay. We truly enjoyed having you as our guests. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Long Island, New York
Reviewed 13 October 2016

We were so pleasantly surprised by the Hotel Murano. It's a beautiful, very clean, centrally-located hotel. Our room was on one of the top floors, and we had a lovely view of the bay. The bed was quite comfortable, and our room was very quiet. There is glass artwork on each floor and in the lobby. Staff is friendly and...

Review collected in partnership with this hotel
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Helpful?
Thank travellover5717
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear travellover5717, Thank you very much for staying with us and sharing your experience. We are really very much pleased that your experience was indeed enjoyable & memorable. I appreciate you taking the time to praise our team for the work that they do. We look forward to welcoming you back soon Kind regards, Javid Almammadov

San Francisco, California
Reviewed 13 October 2016

This centrally located hotel is close to the major art museums, theaters and historic district. The art of glass is celebrated throughout the public spaces. The rooms are thoughtfully appointed and sparklingly clean. Friendly and attentive staff throughout the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Jluney
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Jluney, Thank you for your feedback. It is great to hear that you had a great stay with us! We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. We look forward to welcoming you back soon. Kind regards, Javid Almammadov

Newcastle
Reviewed 13 October 2016

If you enjoy glass art and you want an upscale hotel experience, you must try the Murano. Their treatment of glass art throughout the hotel, and especially on the guest floors, merits a leisurely two hours. Their treatment of hotel guests was on the same high plane. I came away well-rested and inspired by the art.

Review collected in partnership with this hotel
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Helpful?
Thank Sinai P
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Sinai P, Thank you for staying with us. We really appreciate your feedback and are pleased that you enjoyed your precious time with us. Looking forward to welcoming you soon and making your future stays much more enjoyable! Kind regards, Javid Almammadov

Sun City W
Reviewed 12 October 2016

well that's what I thought, the rooms are beautiful but the elevator noise was unbearable on the 24th floor we were even moved away from it but that didn't fix the problem. If you are a heavy sleeper than enjoy this beautiful hotel,The view was beautiful and the staff was very helpful

Review collected in partnership with this hotel
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Helpful?
Thank marieyoungs
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear marieyoungs, Thank you very much for sharing your comments after your recent stay at our Hotel Murano. We are happy to learn that you found majority of our service and facilities to your satisfaction and at the same time please accept our sincere apologies regarding the elevator noise. Thank you again and we hope to have the pleasure of...

Portland, Oregon
Reviewed 12 October 2016

What a treat to see all the interesting art work. One of the cleanness/nicest places I've stayed and I have traveled all over the world. I would highly recommend this hotel and you can't beat the location, especially if you want to visit the art museums/ect.

Review collected in partnership with this hotel
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Helpful?
Thank 775sharleenr
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 775sharleen, Thank you so much for your amazing review. It is great to hear that you had a first class stay with us! I would like to thank you for all the positive comments and recommendation. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back soon. Kind...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: ₹ 10,048 - ₹ 18,475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms away from ice machine and elevators!”
882rachaelv, 11 Apr 2017 | Read review
“Even double checking your reservation will not guarantee you have a room”
margaretj788, 2 Apr 2017 | Read review
“One side you can see Mt. Rainier and the other side downtown with view of the water.”
GraceLovisa, 27 Feb 2017 | Read review
“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
E196UIloris, 15 Feb 2017 | Read review
5 of 5