We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Murano

Show Prices
#3 of 28 Hotels in Tacoma
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Murano
Hotel Murano
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,926 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Murano
See the most recent reviews
Showing 2,914: English reviews
San Diego, California
Reviewed 16 August 2016

Excellent experience overall. Food very good. Great location with easy access to I-5 Frwy. The beds might need updating but nonetheless this was a wonderful experience with great service. Hotel Murano would be first choice no hesitation.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 716merrittd
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 716merrittd, Thank you for your recent stay and posting your review. We are so pleased that you enjoyed every aspect of your stay. We truly enjoyed having you as our guests and very much look forward to seeing you in the nearest future. Kind regards, Javid Almammadov

Claremont
Reviewed 16 August 2016

Stayed four nights while visiting family/attending a wedding. Very clean room with unique amenities. Friendly and professional staff .The experience was nothing short of pleasant and memorable. Would definitely go back!

Review collected in partnership with this hotel
 Report
Helpful?
Thank K7087DPvickic
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear K7087DPvickic, We would like to thank you for your recent stay with us and posting your review. It is great to hear that you had a first class stay with us! We will continue to invest in the training of our team members to ensure consistency and to further improve the guest satisfaction. We look forward to welcoming you...

Marysville, Washington
Reviewed 16 August 2016

Everything was great except the temperature of the room at night and throughout the entire hotel throughout the day!!! Went to the restaurant for lunch and received warm lettuce for all my salads...Also experienced some serious elevator issues!!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank nickieco12pmr
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear nickieco12pmr, Thank you so much for your recent stay at Hotel Murano. I am happy to read that you found most of our facilities and services to your satisfaction, but sorry to see that we failed to impress you in some areas such as A/C system, Please accept my deepest apologies for any inconvenience we may caused. I will...

Florence
Reviewed 16 August 2016

I was totally disappointed for what we paid to stay there during the N.A.M pageant. Finding out our card had been processed as soon as we checked in and not held until we checked out. Hotel bell staff letting us use a luggage cart to take stuff to room then telling us at check out the cart had to stay...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Nathan F
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Nathan F, Thank you for staying with us and posting your review. Please accept our sincere apology for facing some inconvenience which is not definitely up to our standards. Please rest assured that this has been well noted and we will take all necessary measures and actions to ensure that this type of shortcoming does not happen again in...

Cornelius
Reviewed 16 August 2016

Our room was wonderful... The elevators sucked... They took forever to get you any where. There was an event that was going at hotel and the elevators could not keep up with usage. The hot water was non existent and one of our rooms had closed tub.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 722careyl
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 722careyl, Thank you for staying with us. Please accept my sincere apology for the problems that occurred while you were with us. This definitely should not have happened and I wish to assure you the issue will be discussed with the related departments and we hope that such kind of misunderstandings will not take place in the future as...

Jefferson
Reviewed 16 August 2016

I've stayed at motel 8's that were nicer than this, plus the location is terrible. There wasn't a lot of options to walk anywhere to eat. You had to pay to park in your own hotel, per night, and the incidentals per night was ridiculous for what they offered, which wasn't much in my opinion.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 71catrinaw
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 71catrinaw, Thank you for staying with us. Our location is truly a downtown environment, located adjacent to the Tacoma Convention Center. The Hotel Murano is a great central location, value packed as in comparison to the Seattle market, and a short drive to many many great attraction in the Seattle/Tacoma area. Regarding your comment on the pre-authorization, asking the...

Vancouver, Washington
Reviewed 15 August 2016

The hotel was busy and seemed unable to keep up with the activities of all their guests. Trashed by pageant groups and busy, service could have been better, great location, if its full and booked I would think twice before wanting a romantic getaway here

Review collected in partnership with this hotel
 Report
Helpful?
Thank julie1200g
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear julie1200g, Thank you for sharing your experience with us. We are pleased to learn that you were generally satisfied with your stay. However, we also noticed some missed opportunities and constructive comments which will be taken on board positively. Your feedback is very much appreciated and we look forward to welcoming you back again soon. Kind regards, Javid Almammadov

Bothell
Reviewed 15 August 2016

Lovely, artsy decor and comfortable rooms. Good value. Room service very reasonably priced. Restaurant is good, but understaffed when I was there for a convention type event. They balance chic and family friendly very well. Would recommend.

Review collected in partnership with this hotel
 Report
Helpful?
Thank leahbender1978
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear leahbender1978, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you back soon. Sincerely, Javid Almammadov

Cheney
Reviewed 15 August 2016

The beds were terrible. They hold extra funds during your stay. The elevators are not adequate for the guest load. No complementary breakfast is available. Air conditioning inadequate. Price did not match quality!

Review collected in partnership with this hotel
 Report
Helpful?
Thank U5100QSsarahc
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear U5100QSsarahc, First and foremost, I want to apologize for all the inconveniences you encountered while at the hotel, which obviously marred your stay. Regarding your comments on elevators, please kind note that our elevators are quite fast, sorry to learn that you found them to be inadequate. Even in our busiest period, the elevators are programmed to be very...

Bothell
Reviewed 15 August 2016

We have stayed in this hotel for an annual event for the last 4 years. This was the first year that the staff was friendly rather than just tolerant. The bell guys were nice too. Great improvement in the atmosphere of the place. The elevators did not need a card in order to work this year so was much better...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 536xeey
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 536xeey, First of all thank you for continued patronage of our hotel. We are very pleased that you enjoyed your experience and look forward to welcoming back you soon. Kind regards, Javid Almammadov

618 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (339)
Viewed
Hotel & Grounds (112)
Viewed
Room/Suite (58)
Viewed
Dining (14)
Viewed
Bathroom (11)
Viewed
View from Room (23)
Viewed
Family/Play Areas (1)
Viewed
Other (120)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (221)
Viewed
Amenities (22)
Viewed
Double Deluxe Room (20)
Viewed
King Junior Room (27)
Viewed
King Patron Suite (42)
Viewed
King Premier Room (29)
Viewed
King Superior Room (40)
Viewed
Dining (13)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (29)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (21)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tacoma hotels
3.6 km away
Silver Cloud Inn Tacoma - Waterfront
0.9 km away
Holiday Inn Express Tacoma Downtown
0.3 km away
Courtyard Tacoma Downtown
Show Prices
Show Prices
Show Prices
1.7 km away
Best Western Plus Tacoma Dome Hotel
8.1 km away
Holiday Inn Express Tacoma
2.4 km away
La Quinta Inn & Suites Tacoma Seattle
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: ₹ 10,216 - ₹ 17,474 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TravelClick, Priceline, Travelocity and Jetsetter so you can book your Hotel Murano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Hotel Murano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
“Higher floors offer better views of either Mt Rainier or Commencement Bay.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5