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The location was great, the staff...not so much. I had requested an early check-in when I made my reservation online. We arrived at 1:00 but we were only able to pre-check in and leave our luggage with a promise that we would receive a phone...More
1 Thank jonib25
Response from FrontOfficeDirector, Front Office Manager at The Davenport Lusso, Autograph CollectionResponded 3 days ago
Thank you for staying with us and reviewing your stay. Feedback is truly a gift and I apologize that your stay was less than perfect. Typically our front desk agents will rush the room with housekeeping if a guest is checking in early...More
I have stayed at all Davenport properties in Spokane and this is hands down the quietest of them all. You can actually move through the lobby and get checked in, in a timely fashion. Sadly though the parking at this hotel is the worst of...More
Thank Lynn S
Response from FrontOfficeDirector, Front Office Manager at The Davenport Lusso, Autograph CollectionResponded 9 December 2017
Dear Valued Guest,
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Davenport Lusso, Autograph Collection.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More
I have stayed at the Lusso many times in the past, but have not been able to book a corporate rate until recently. Such a nice place to stay. The Lusso furnishes nice bed and bath linens, nice cleansing and lotion products. They need to...More
All of the Davenport properties are a great experience. The Lusso is a beautiful historic building. The Deluxe rooms are spacious and comfortable. The hotel is central to fantastic restaurants like the "Peacock Lounge" and other shops. The Mall is walking distance from the Hotel.
We were just stopping in Spokane for the night on the way through. At the Lusso we enjoyed a large, clean well equipped room with pleasant service. The location is great, right in downtown. Though the drawback is the paring.
We parked in their sister...More
I believe there is no pool and no jacuzzi/sauna. There may be a pool at the Davenport across the street - it is a sister hotel to the Lusso and one of the grand old hotels of the west. We visited friends in Spokane and did... More
I believe there is no pool and no jacuzzi/sauna. There may be a pool at the Davenport across the street - it is a sister hotel to the Lusso and one of the grand old hotels of the west. We visited friends in Spokane and did not go for dinner anywhere. The pub at the Lusso looked nice, the bar at the Davenport looked grand, and the dining at the Davenport should be a treat. Spokane has a ton of restaurants - so check online.