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727 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS City Center
See the most recent reviews
Showing 721: English reviews
British Columbia, Canada
Reviewed 17 October 2016

This hotel is newly remodeled. It has very comfortable rooms. Right in the heart of Spokane, so it is within walking distance of many restaurants and other amenities. A nice hot breakfast that has a good assortment. Good free parking! The staff are very pleasant and very helpful. The cookies were another nice touch. Will be back.

Thank IrishStewed
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thanks for staying Best Western Plus downtown in Spokane. We love meeting new friends, and most of our staff have been with us for a long time so we'll likely remember you when you come back to see us! Thanks again!

kalispel, United States
Reviewed 17 October 2016

Would have rated it perfect except for the toilet and all the construction going on. We upgraded to a suite and was worth it. Close and convenient to everything. We came back from dinnwer and a homeless person stopped us and asked for money which concerned me a little to be outside at night by myself. Overall plan to go...

Thank Michael W
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Hi thanks for letting us know you were very very pleased with your stay! During your stay we were in the process of painting the outside of our building, it's red now! Thanks for staying with us and we're very very pleased you'll be back. See you then.

Reviewed 14 October 2016 via mobile

Hotel was nice - nothing special but comfortable. My review really focuses on the Wifi Internet. This hotel has the slowest internet I've ever used, and for the year 2016 - this is ridiculous. I had faster internet over 10 years ago. Speed tests were getting me ~2mbps down, and that's when I could actually connect (iPhone and MacBook) There...

Thank R H
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

We regret that our WiFi was having some technical issues during your stay, and are sorry for the inconvenience it caused. We pride ourselves on going the extra mile for our guests, and this internet issues was an isolated event that we fixed as quickly as it was possible. Fortunately, we resolved the issue you had experienced, and are currently...

Reviewed 13 October 2016

Decent, clean hotel, the outside sounds were a little loud for downtown. The fan on the AC unit masked most of it. There are minimal amenities, good breakfast options but there was an additional $10.00 fee to use the garage parking on the weekends, starting Friday night. "Due to limited space." The garage never filled up. Internet service is slow...

Thank Merris H
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Hi there! We're glad you stayed with us downtown. We're sorry for the internet trouble, unfortunately, we were having some technical issues when you stayed (that have since been fixed!) We are currently upgrading the speed of our WiFi so you shouldn't have any problems next time. We do charge for parking in our indoor parking garage on some dates,...

Reviewed 10 October 2016

This hotel is conveniently located across from the Spokane Convention Center. It's right at the edge of downtown and within walking distance of Riverfront Park. The beds are nice, firm, and comfortable. The rooms are clean but the carpets are starting to show their age. The front facing rooms offer views of the convention center while the back rooms show...

Thank gomk
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thanks for choosing to stay with us while on your recent trip! We apologize for the internet issues you had, unfortunately we were experiencing some technical problems during your stay. Since then, the issue has been resolved. Also, we are in the process of upgrading our WiFi, so next time you stay with us prepare to be impressed! Thanks for...

Edmonton, Canada
Reviewed 9 October 2016

Rhea (Breakfast Lady), Front Desk clerks Ashley (evening) and James (overnight) were kind and helpful. James worked to try to address the major noise problem but didn't receive the support/aid needed to solve the issue. James called the noisy guests above us (though they didn't answer the phone or knocks on the door), got the Security Guard to come over...

Thank Mary M
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thanks for writing in - I will surely let the staff you named know of your nice compliments! We regret when guests act out beyond our control, but it seems like we were able to get everything sorted for you. Sounds like we will get to see you again, until then...! Thanks for staying!

Sammamish, Washington, United States
Reviewed 6 October 2016

The front desk staff was incredibly helpful and friendly. The bed was A-MAZ-ING! Found out they've been working through the rooms changing out the beds and we were lucky enough to get a new one. Room 204. Maybe the most comfortable bed I've ever slept in. Zzzzzzzz.

Thank Suzanne C
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

What an awesome thing to hear! So many guests love our beds - some have even asked to order them from our manufacturer. We're so glad you had a nice rest. See you next time you're in Spokane!

Burlingame,CA, United States
Reviewed 3 October 2016

Hotel was a little older, no pool, a very nice exercise room. The rooms were nice, everything clean. Comfortable beds. Enjoyed the breakfast very much. Did not visit the bar, believe there was a nice one. Across the street from the convention center and a beautiful park. Many restaurants that are within walking distance. Everyone in the area went out...

Thank Francine W
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thanks for choosing Best Western Plus City Center for your recent trip to Spokane! Thanks also for letting us know it was the perfect location! One note - because of our close proximity to countless downtown bars and pubs, we don't have one onsite. However, we're glad you were able to get out and explore downtown's restaurants! See you next...

Shoreline, United States
Reviewed 2 October 2016

Easy walking distance to the Convention Center. Walking distance to downtown shopping and restaurants. Easy access from freeway. Staff were helpful and friendly. Rooms were clean and comfortable. Next to busy intersection, but road noise was minimal.

Thank Nan P
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

Thanks for coming to see us! Were you in town for an event at the Spokane Convention Center? Indeed, many of our guests stay with us because it's right across the street. Thanks for taking the time to write in!

Reviewed 28 September 2016

This was a comfortable and pleasant place to stay, although there was urban noise at night - sirens, etc. It's located right next to the convention center, and would be convenient for business visitors. There are some good restaurants and a riverside walk nearby.

Thank 932ellenu
Bailie_BW, Guest Relations Manager at BEST WESTERN PLUS City Center, responded to this review

We like that you found our hotel comfortable and pleasant! Thanks for writing in and letting us and potential future guests know. We hope you come back and see us again soon.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Close to Spokane Convention Center, Riverfront Park and Spokane International Airport. Be close to all the exciting action on your Northwest getaway at our BEST WESTERN PLUS City Center hotel near Riverfront Park. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. Spokane International Airport is just eight miles away. Begin your stay at our pet-friendly Spokane, WA, hotel with 24-hour check-in, and let our friendly staff help you get the most out of your stay. Park for free outside, or in our indoor parking garage (fees may be applicable.) Perk up with a free full hot breakfast, then head to our fitness center for a workout. Each non-smoking guest room features new furniture, 40-inch flat panel HDTV, and microwaves and refrigerators are available upon request. We offer guest laundry as well. Free Wi-Fi Internet access means you can go online from your room or our business center. Mobility accessible rooms and jetted tub suites are also available. ... more   less 

Additional Information about BEST WESTERN PLUS City Center

Address: 33 W Spokane Falls Blvd, Spokane, WA 99201-0120
Region: United States > Washington > Spokane
Price Range: ₹ 5,858 - ₹ 9,740 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS City Center 2.5*
Number of rooms: 81
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Also Known As:
Travelodge At The Hotel Spokane
Travelodge Spokane
Travel Lodge Spokane
Spokane Travelodge
Spokane Travel Lodge
Hotel Style:
#5 Romantic Hotel in Spokane
#6 Family Hotel in Spokane
#8 Business Hotel in Spokane
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS City Center staff and other travellers.
6 questions
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4 months ago
Seattle, Washington, United States
over a year ago
British Columbia
over a year ago

See all questions (6)

Questions? Get answers from BEST WESTERN PLUS City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the 4th floor to avoid noise from rooms above”
 of 5 bubbles 266Maggie46, 19 Oct 2016 | Read review
“Upper rooms facing the convention center (front of the hotel) have better views.”
 of 5 bubbles gomk, 10 Oct 2016 | Read review
“We were on the 4th floor, if you get on the backside not a great view but little to no noise”
 of 5 bubbles DoughertyMichelle, 25 Sep 2016 | Read review
“A room close to the lobby or main floor, I stayed on a third floor room 329 about a football fields length away from the elevator.”
 of 5 bubbles noral526, 20 Sep 2016 | Read review
“Stay opposite to the main entrance.”
 of 5 bubbles 61sh, 6 Sep 2016 | Read review
5 of 5
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