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Courtyard Spokane Downtown at the Convention Center

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#23 of 46 Hotels in Spokane
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Courtyard Spokane Downtown at the Convention Center
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179 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Spokane Downtown at the Convention Center
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Showing 179: English reviews
Portland, Oregon
Reviewed 12 August 2015

This has been a great home away from home. The staff are extremely helpful, and very nice. The manager has been so helpful, the entire time I've been here, nothing too much to ask for. I stay here 4 days of the week due to work and would highly recommend it.

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Helpful?
Thank jcarolgentry
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

We LOVE that you love our hotel and our team! We appreciate your business very much and always look forward to seeing you down in our lobby and Bistro! Thank You!

Leavenworth, Washington
Reviewed 11 August 2015

This hotel is old, but has been remodeled. The lobby is very modern and inviting. Mini office station for accessing internet and printing. The lobby has a Starbucks coffee station and small breakfast menu which covers a little bit of everything. The rooms are clean and provide the normal amenities. The hotel staff were friendly and helpful. Certain parts of...

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Helpful?
Thank 40CR
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

It was a pleasure to host a few traveling teams that were in town for the Les Schwab soccer tournaments weekends! Glad you could stay with us -- we sure appreciate your comments and hope to see you on a future visit to Spokane!

Kansas
Reviewed 14 July 2015

We have relatives in Spokane and visit regularly, which has shown us that finding the right hotel in this town is tricky: some of the more expensive hotels have serious problems, while some of the cheaper, apparently shabbier hotels are actually ok on the inside, if all you want is basic cleanliness. Our recent 5-day stay at the Courtyard Marriott...

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Helpful?
2Thank Margaret B
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you so very much for the wonderful review -- we are blushing! We are passionate about providing great service to our guests and I am thrilled to hear that you were able to experience that passion and kindness from many staff members during your recent stay here at our hotel. We sure do hope to see you again on...

Reviewed 14 July 2015 via mobile

As a basketball family, we travel often. So of course we pay the 200% room rate increase during hoopfest. After experience car difficulty in the 106 heat, we arrived behind schedule. The FRONT DESK aka "greeting staff" was extremely rude!!! (Younger gentlemen). If hoopfest wasn't a sold out event i would have been taking my $300+ per/night any where else....

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Helpful?
Thank Rubi R
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you for taking the time to write a review.....and while it was a pleasure having you as our guest during Hoopfest weekend, I do want to apologize for the quality of service you received when arriving at the hotel. One of our key priorities is to provide the highest level of friendly and courteous service and I am happy...

Seattle, Washington
Reviewed 13 July 2015

This is a interesting hotel. For tho who travel a lot you will get a weird felling thinking something is wrong. The breakfasts are nice and refreshing. Thank you. The be ds are not comfortable. The rooms seem institutionalized even thiough they have spend money to not feel that way. 2nd time here and it will be our last. Just...

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Helpful?
Thank ebcnaz
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you for providing a review for our hotel. We greatly appreciate your business and your comments about your stay. We will continue to strive toward delivering great service and earning your loyalty. We hope for another opportunity to serve you when your travels bring you back to Spokane!

Fort Lauderdale, Florida
Reviewed 8 July 2015

I'm a regular Marriott customer and am familiar with all the brands. I've stayed at the Fairfield Inn across the street. Frankly, I make my decisions based on price, and there are other competing chain hotels nearby. The room had everything we needed. Small refrigerator (empty) for our own use. Small coffee maker. Ice machine around the corner. Thermostat on...

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Helpful?
3Thank Layne O
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you for your kind review of our hotel and our staff! With a mission to provide superior customer service, we take great pride in serving your needs and are happy to hear that we have met your expectations. Your feedback will be shared with Vern and the entire team to continue to inspire and motivate them to deliver exceptional...

Salmon, Idaho
Reviewed 1 July 2015

This motel was great. Very comfortable and clean, right downtown, on the river, and a short walk to the convention center. We also enjoyed the courtyard. A nice place to relax in the evening or have coffee in the morning. Also the swimming pool and spa area were nice. Also, on-site parking was very convenient. Enjoyed ourselves!!

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Helpful?
1Thank Sandy J
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you for your review! We appreciate your kind feedback very much! We hope to see you again on a future visit to Spokane!

Redondo Beach, California
Reviewed 29 June 2015

I recently stayed at your hotel for 20 days with a group, and could not begin to tell you about how amazing our hotel stay. We were opening a new restaurant in town, and along with my team of 12, were treated as if we were at home every day. Each morning, the fantastic staff at the restaurant, Karen, Shane...

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Helpful?
1Thank win0nab
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Wow! Thank you so much for this wonderful review, win0nab! My entire staff and I just loved hosting you and your team -- all of them amazing individuals who also inspire the spirit of hospitality! It was indeed our pleasure to ensure your time here in Spokane was productive and fun. We hope you will think of us again the...

Reviewed 7 June 2015 via mobile

Our door cards were demagnetized the first day after several time of use. Got cards replaced. Not a word of sorry. No explanation. Second day, same issue. The cards were disabled again. No apology, no explanation. Seemed it was our fault. Really bad attitude. The lady at front desk sounded it all my fault that their cards did not work....

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Helpful?
1Thank Chunlon
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you for your recent stay with us. We appreciate the feedback and want to sincerely apologize for the service failure you experienced. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Spokane.

Otis Orchards, Washington
Reviewed 20 May 2015

Super clean rooms, great price, nice staff. I will say that it definitely "feels" like a national chain, but the system works. The location is beautiful. It's downtown, and right near Riverfront Park, complete with walking trails, biking, etc. LOVE IT.

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1Thank CASE42
SpokaneCourtyard, General Manager at Courtyard Spokane Downtown at the Convention Center, responded to this review

Thank you, Case42, for taking the time to review our hotel! We are so happy to hear that you enjoyed our property and staff service, as well as the surrounding area via the Centennial Trail! Because of our location, we feel so fortunate to be able to showcase our beautiful downtown area to visitors from all over the world....there is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Courtyard Spokane Downtown at the Convention Center

Address: 401 North Riverpoint Boulevard, Spokane, WA 99202 (Formerly Courtyard by Marriott Spokane)
Region: United States > Washington > Spokane
Price Range: ₹ 8,770 - ₹ 21,204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Spokane Downtown at the Convention Center 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Spokane Hotel Spokane
Courtyard Spokane
Spokane Courtyard
Spokane Marriott
Hotel Style:
#10 Business Hotel in Spokane
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Spokane Downtown at the Convention Center staff and other travellers.
2 questions
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over a year ago
Seattle, Washington

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Questions? Get answers from Courtyard Spokane Downtown at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators”
 of 5 bubbles Dairygirl1, 26 Mar 2017 | Read review
“One side can view the downtown and convention centre if you ask.”
 of 5 bubbles Berdseye, 14 Nov 2016 | Read review
“don't live near the elevator.”
 of 5 bubbles xiaolinl262, 6 Sep 2016 | Read review
“Ground floor on the river walk”
 of 5 bubbles daviddN2343SC, 3 Aug 2016 | Read review
“Corner room on 3rd floor...quiet and lovely views”
 of 5 bubbles 1DeeK, 20 Apr 2016 | Read review
5 of 5