I rated this 4 vs 5 because the shuttle was lacking timeliness. Our friends waited at airport 45 minutes. On the plus side the room was clean, the bed was comfortable and the breakfast was good and above average. The staff were helpful and friendly.
My 1st review was in 2017, still my Go To!!! 4 years, a pandemic, major road construction right outside with traffic revisions, etc, etc. None of this has negatively impacted my opinion of this particular Best Western. The excellence of service remains the same.
I needed a place to stay between flights, and this one worked fine. It was clean, and the shuttle service was excellent. The woman at the front desk actually ignored me—looked right through me—when I wanted to check out, so I just left my key on the counter. My only other complaint is that the elevator is way in the back of the building, and my room was on the second floor in the front, so it was a LONG way to haul my bags.
This hotel was close to the airport, made it very easy since we had an early flight. The pool, fitness room, and game area (ping pong, fooseball) were well maintained. The staff was friendly and helpful. Good value for the price.
We're hoping that your breakfast will be expanding through the month to include the hot items. Do you foresee that possibility? I'm paying $30 more for your room, rather than Wyndham, because I like a hot breakfast. Can you give us details about what you foresee with breakfast changes over the coming month? Again, my stay is in the last week of August.
I would give this hotel 4 1/2 stars if I could. There were only two minor things that I would not rate as tip top; the breakfast buffet was not as diverse as my previous stays at other Best Western Plus hotels, and they only had brochures from one restaurant that would deliver. Usually there is a card in the room with several suggestions. That being said, I would highly recommend this to anyone using this as their one or two night stay before or after a cruise or other activity. The staff was very helpful and could answer any questions that I might have had.
It’s ridiculous that this hotel charges $200 per night for very mediocre accommodations. The breakfast options were average and the AC unit in the room was subpar, so it was hot all night. We were also placed in a room at the front of the building where there was very loud construction that went on all night and literally shook the windows and doors. Needless to say, none of us slept well or enjoyed our time here. Would not stay again.
Expect trouble with the airport shuttle. The drivers either passed us by, or legit told us to "get out". This was unfortunate because the front desk staff was very friendly. Breakfast is good, fitness center and pool are awesome. Location is ideal for airport despite loud construction outside. Rooms are outdated but beds are very comfortable. Decent place for a short term stay.
The room was great! Roomy, clean, and comfortable. Wonderful service by front desk! A little tricky to get a hold of the hotel to request the free shuttle, but we were picked up promptly after speaking with the hotel.
We weren’t there long enough to take full advantage of all the benefits. Like the option of an early breakfast and a to go option. Always enjoy the pool and jacuzzi. Appreciated the availabliliyr of transportation to local restaurants and to the closest rail station to travel downtown, Pikes Narjet or the Space Needle. Also took advantage of the outside courtyard to eat beaks we had delivered. The place is clean friendly staff and 24/7 coffee
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