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About
#12 of 38 hotels in SeaTac
Location
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Service
Value
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Less than a mile away from your landing at the Seattle-Tacoma International Airport, all it takes to access Seattle Airport Marriott is a short trip on our complimentary shuttle service. Centrally located among the best local sites in Seattle, our hotel is prepared to help your taste for adventure take flight as you enjoy easy access to Westfield Southcenter, the Museum of Flight, and Angle Lake Park all in the Seattle-Tacoma area. When you return from your exploration, sit down for a delicious meal at our farm-to-table restaurant, Aqua Terra; where fresh seafood meets tasty, classic American fare. If you want to stay on the go while you travel, our fitness center is available 24 hours a day. For larger gatherings, we also offer 23,000 square feet of event space for any event, meeting, or special occasions. Whatever you need in Seattle, we're prepared to provide your first steps.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Free airport transportation
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Separate dining area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
67Somewhat walkable
Grade: 67 out of 100
55Restaurantswithin 1 km
23Attractionswithin 1 km
3201 South 176th Street, SeaTac, WA 98188
Getting there
SeaTac/AirportSound Transit Link Light Rail6 min
1276Reviews27Q+A100Room tips
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Where to start? I should have know I was in trouble upon arrival at the hotel. There was a long line of guests waiting to check in, but thankfully I saw there was an Elite check-in sign on the left most end of the check-in desks. I inquired about where was the line for elite check-in, only to be sent back to the single queue they had for all check-ins. Why offer and put up signage for Elite check-in and then put everyone in one line? That's service failure #1. Service failure #2: When I finally made it to the front desk, I asked about shuttle service to the airport. I was told to simply show up 5 minutes early IN THE LOBBY. I asked about reservations, and was assured none were needed. I mentioned it looked like the hotel was quite busy, and that I needed to make sure I made the 5:30AM shuttle. I was assured if it was busy in the morning, they'd run a second shuttle, and again, no reservation needed. The next morning when I got to the front desk at 5:25AM service failure #3 - I asked about the shuttle, was told it leaves in 5 minutes and to wait IN THE LOBBY. Guess what? I started to notice as it got closer to 5:30 that people were constantly going out the front door with their luggage...it turns out they were all lining up IN A LONG LINE OUTSIDE for the shuttle, which was marked shuttle pick-up! Both the evening and morning desk clerks told me to wait IN THE LOBBY when I should have been told to go to the outside curb and get in line. Of course, since I figured this out late, I was too far back in line to make the shuttle, and THERE WAS NO SECOND SHUTTLE RUNNING as promised! I was forced to take a Lyft to the airport at my own expense! Service failure #4: When I got to my room after check-in, the TV was BLARING on full volume on the Marriott promo channel. There was NO TV REMOTE in the room to silence it! I called the operator who told me there is no remote in the room? I then asked how do I turn off the TV then, to which she replied using the remote on the desk.... huh? There WAS NO REMOTE! After being promised someone would come up with a remote and dealing with a LOUD TV, NOBODY SHOWED! I then went down to the front desk, told them what happened, and waited there for someone to show with a remote. The man who showed up insisted that housekeeping would have replaced a missing remote. He went back to my room with me, looked around, and yep, NO REMOTE. Thankfully I was finally able to silence the TV! Service failure #5 - the toilet kept running all night! It happened frequently enough that when housekeeping made up the room, they would have noticed... but I guess if the housekeeper did not notice the missing remote, they did also not notice the toilet needed repair.... Overall a TERRIBLE experience and one that I would not wish on others. AVOID AT ALL COSTS!…
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Date of stay: November 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 1 week ago
Dear David R, I apologize for the challenges you faced during your short visit. While I can't speak to your specific airport experience, this time of year tends to be bustling with travel activity. Unlike airlines, hotels cannot predict guests' arrival or departure times in advance. Our complimentary shuttle operates on a first-come, first-served basis, running every fifteen minutes. During late evening hours when staffing levels might be lower, there could be a brief wait as we attend to approximately 12 guests arriving together from the shuttle. Regarding the issues with the missing remote control and the running toilet, these were our mistakes, and we sincerely regret the inconvenience caused. These incidents do not align with our usual standard of guest service, and we value your feedback. We will thoroughly investigate these matters with our team to prevent such occurrences in the future. Thank you for staying with Marriott.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Solid airport hotel. Stayed here because SEA-TAC is a terrible airport between traffic construction parking and delays and I didn't want the hassle in the morning. One thing I remember about this hotel is that there were no vending machines...I got in late and was hungry and there were no options even for a snack. But I got a good sleep here so I'd recommend in a pinch.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 3 weeks ago
Dear superfluouschap, Thank you for sharing your experience with us. We're pleased to hear that you found our airport hotel to be a solid choice, providing you with a good night's sleep and a convenient escape from the hassles of SEA-TAC. We appreciate your feedback regarding the lack of vending machines, and we apologize for any inconvenience caused by the limited snack options during your late arrival. Your recommendation means a lot to us, and we hope to welcome you back for another comfortable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ok hotel, beware, if you are not a pilot or flight attendant, you just another folio to be paid. I waited 4 hours for a complimentary upgrade to a room, watch multiple flight crews check-in and out, was promised extra points for my inconvenience, which I still haven't seen. My complimentary upgrade, cost me 3 suite nights, and the the room had nothing more than floor space. Very disappointed, almost like they will tell you things just to appease you but never follow through on their word.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Just beware if you do not work in the flight industry.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 3 weeks ago
Dear garyIR4187BB, Thank you for taking the time to post our review on Trip Advisor. I apologize for any inconvenience you encounter while attempting to check in early. I would like to clarify when you request a specific room type or upgrade and the hotel is fully committed the night prior, we must wait for that room type to be vacated and then cleaned. It is worth noting airline crews do not receive special room types or upgrades and in fact, the airline may pay for the previous night so their crew can check in early. Something you may want to consider next time to avoid a wait if you arrive early. As an airport hotel, rooms are generally similar, and an upgrade may be in fact a room with more square feet. In addition, the hotel receives many of the highest levels of Marriott Elite Bonvoy members as guests so like an airline upgrade your status plays a role here. I trust this explanation provides clarity regarding the circumstances you encountered. Thank you for staying with Marriott.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I contacted the hotel and their management company due to charge holding issues. They first held my entire 7 night stay, then daily they would hold a daily stay charge. The initial front desk agent (Bruna) was horrible. She said the holds were not bad because they were not charges. I explained these were not approved holds. She was rude. When I asked for the manager and GM's card she only gave the one for the manager. She never placed the card in my hand but blatantly placed it on the counter. I asked what that was and then asked for the GM again...she decided she no longer wanted to help me and walked away. Before that she told me I could sit and wait for someone to come talk to me. Before retreating to my room I had wasted about 20 minutes and no manager. Roger finally reached out and felt he found a way to stop the hotel from over holding on my credit card daily. He promised to follow up, but never did. This was a horrible stay and one where I was not treated nicely.…
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 4 weeks ago
Dear anitaknight4, I would like to offer my sincerest apologies for the challenges you encountered during your recent stay with us. We highly appreciate constructive feedback and fully understand the inconvenience you experienced in relation to the charge holds on your credit card. We recognize that these incidental holds can be a cause for concern, and it is regrettable that they may have had a negative financial impact on your overall experience. It's important to emphasize that these holds are standard practices in the hotel industry, serving the purpose of covering potential incidental expenses during your stay. However, we acknowledge that clear and effective communication is paramount in handling such matters. Your willingness to work with Roger to address the issue is greatly appreciated. It's reassuring to know that you engaged in productive phone calls and emails to find a solution and follow up. The fact that we were able to resolve the holds to your satisfaction is a positive outcome, and we are pleased to see that the situation has been resolved. We regret any misunderstanding regarding the next steps in resolving the issue. Please rest assured that our primary goal is to provide a comfortable and hassle-free experience for all our guests. Regarding your interaction with Bruna, we deeply regret that your experience did not meet your expectations. We take such incidents seriously, and as Bruna was emotionally affected by this interaction, we used it as a training opportunity for her. We are committed to ensuring that all our guests are treated with respect and professionalism, and we trust that our Hosts will receive the same in return. Throughout your stay, we made various efforts to enhance your experience, and we sincerely regret that we fell short of your expectations. Your feedback is invaluable as it guides us in our continuous efforts to improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Make sure you check all your room to make sure it is clean. My room had candy rappers in the night stand draw and when you check on the floor behind the curtains you can find traze of food. Not nice 😕
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 4 weeks ago
Dear flors898, I would also be disappointed if If I encountered leftover items from the previous stay. This is obviously not acceptable and we are in the process of reviewing your comments with our housekeeping team. We apologize and will use this as a training opportunity for our newer staff. Thank you for choosing Marriott.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We only stayed for 1 night after a late flight. It is a very large hotel with a beautiful interior courtyard. Check in was easy, the room was very clean. Breakfast in the lounge was very good and had various items. There is an airport shuttle that was easy to find.
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Date of stay: October 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 4 weeks ago
Dear peterri671OTS, Thank you for choosing to stay with us after your late flight! We're delighted to hear that your experience was smooth from check-in to check-out. It's great that you enjoyed the beauty of our interior courtyard and found your room to be clean and comfortable. We're glad you had a satisfying breakfast experience in the lounge—variety is the spice of life, especially when it comes to the most important meal of the day! And we're pleased our airport shuttle made your journey even more convenient. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay at SeaTac. Rooms are nicely decorated, hotel is quiet, and you can walk to the hotel from the airport of if you prefer. The gym is great (especially for a hotel gym). Definitely staying here again for my next SeaTac layover.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 4 weeks ago
Dear Jeff M, Thank you so much for your kind words and for choosing to stay with us at SeaTac! We're thrilled to hear that you enjoyed our nicely decorated rooms, the tranquil atmosphere, and the convenience of walking from the airport. And it warms our hearts to know you found our gym up to par—keeping fit while traveling is always a bonus! We're already looking forward to welcoming you back for your next SeaTac layover. Until then, safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From airport pick up to check in to check out we loved our experience. Came in on Saturday afternoon for our cruise 2 days later. Shuttle was quick and very pleasant driver. It was after 3 so check in was quick and straight to the room. Room was very clean and updated. I emailed ahead to let them know about not putting scents in our room and they listened. Bar was busy and the workers very nice and helpful. Had a club sandwich and it was good. Check out was quick at 830a.m. . I will be back for sure next time we go out of Seattle.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 4 weeks ago
Dear cruiseaddictionlady, Thank you for choosing to stay with us and for sharing your wonderful experience! We're thrilled to hear that everything from the airport pick-up to check-out contributed to a memorable stay. It's fantastic to know that our shuttle service, quick check-in, and clean, updated rooms left a positive impression. We're glad we could accommodate your request regarding scents in the room and that our bar team provided a pleasant and helpful experience. The club sandwich approval is the icing on the cake! We look forward to welcoming you back when your travels bring you to Seattle again. Until then, safe journeys!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When trying to pay my bill the day before departure to avoid the ridiculous crowds observed at the front desk, I was told by one employee that she wasn't able to separate charges because she "didn't know how to"..... (I.E. room and tax on one folio, laundry on one folio, other remaining incidentals on another). When supervisor was requested, finally "Jean" made her way out of the back office area to address my concern. I asked her to manually post "tonight" so I could settle the bill and not have to wait in the AM. She stated, "no I cant do that" to which I said, "sure you can, its done at every other Marriott hotel". She stated, "well I won't do that", again I inquired as to why because it is an inconvenience to your customer to come back in the AM. She stated again, she wouldn't do it. I said, you're the only Marriott in the world that can't apparently. I am an Ambassador Elite as well as Lifetime Titanium Elite member with over 4200 lifetime nights and 218 THIS Year alone and that "this wasn't my first rodeo" they separate charges everywhere. Again, I was met with complete resistance by Jean. ZERO REGARD to accommodate my request! Long story short, I came down in the morning to a zoo of a lobby/ front desk. Multiple people trying to check out and ONE single person working the front desk area, and once again, she "didn't know how to separate" items on the folio! This hotel either has a systemic management issue or complete ineptness with regard to training. Why would you put someone in a position without FULL training to do ALL that the job entails. Only one person that I observed seemed to really care to work, or to do what it takes to make things right. That person is Mena. She was attentive, kind, understanding, recognized a top tier elite status member when she saw one, and actually tried to make a small issue right in a previous interaction. Jean, on the other hand was basically useless in accommodation of customer service. Jean (supervisor) seriously should be re-trained. Bad attitude, aggressive, obstinate, and hard to interact with. Too stubborn and insolent to be in customer service.... telling a customer, not only can she not do it but she wouldn't do it. You should NEVER tell a customer you can't accommodate them. That's the same negative attitude that destroys businesses. There needs to be better supervision of employee customer service interaction at this hotel and and fire those employees that fail to produce. Everyone is running around yapping about minimum staff and can't get people to work so they probably don't discipline these employees that treat their customers like dirt. They should be put out. AWFUL customer service or completely unaware of HOW to perform their front desk jobs! Again, NEVER tell your customers NO I can't, NO I won't etc etc..... You should always give your customers options! My Opinion.....AVOID THIS HOTEL!!!! Apparently this is a franchise hotel and not owned by Marriott. BE WARNED!!! Really bad experience here and I've been a top tier Marriott status member for over 27 years. ZERO regard for Marriott top loyalty guests. ZERO!…
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Avoid this hotel. Terrible customer service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 18 Sept 2023
Dear G4Pilot, I'm sorry to hear about your disappointing experience with Marriott, and I understand your frustration. It's important to note that not all service procedures are the same at every hotel, even within the same brand. While Marriott has brand standards and guidelines for customer service, there can still be variations in how individual hotels handle certain situations and training levels among staff. It's unfortunate that you encountered difficulties with the front desk staff, particularly with the issue of separating charges on your bill. In a situation like this, it is essential for hotel staff to be well-trained and knowledgeable about their systems and procedures to ensure a smooth and pleasant experience for guests. The hospitality industry has faced unique challenges in recent years, including difficulties in hiring and retaining staff. While this can sometimes impact the service level, we strive to prioritize training to provide the best customer service. Your feedback regarding Mena's positive attitude and efforts to assist you is valuable, and it's great to hear when an employee goes above and beyond to make guests feel valued. Your feedback is important, and hotel management takes it seriously to improve their service quality and staff training. It's unfortunate that your experience was not up to your expectations, especially as a loyal Marriott member. Thank you for sharing your concerns, and I hope your future stays with Marriott are more pleasant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the first night of vacation as we’d flew into Seattle to rent a motorcycle and spend the week exploring the PNW. We quickly grabbed dinner at the restaurant since it was 9pm and everything was about to close up. The room was clean and it looks like the property is very closely following the Marriott brand standards. Overall a great experience. If we return to Seattle, we would stay there again.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bob Schrader, Owner at Seattle Airport Marriott
Responded 18 Sept 2023
Dear 307paulk, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first night of vacation went smoothly, and you had a positive stay at our hotel in Seattle. It's wonderful to know that you found your room clean and that we are upholding Marriott's brand standards to your satisfaction. Exploring the Pacific Northwest on a motorcycle sounds like an incredible adventure, and we're delighted to have been a part of your journey. We truly appreciate your kind words and your willingness to consider staying with us again should you return to Seattle. Your feedback is valuable to us, and we look forward to welcoming you back for another great experience in the future. Safe travels and enjoy the rest of your PNW adventure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$157 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott seattle sea-tac airport hotel seattle, seattle marriott
LOCATION
United StatesWashingtonSeaTac
NUMBER OF ROOMS
462
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Claim Your ListingSEATTLE AIRPORT MARRIOTT (SeaTac) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Seattle Airport Marriott
Which popular attractions are close to Seattle Airport Marriott?
Nearby attractions include Sub Pop (0.9 km), Seattle Chocolate (1.0 km), and Made in Washington (1.0 km).
What are some of the property amenities at Seattle Airport Marriott?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Seattle Airport Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Seattle Airport Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Seattle Airport Marriott?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Seattle Airport Marriott?
Conveniently located restaurants include Copperleaf Restaurant & Bar at Cedarbrook Lodge, Sharps Roasthouse, and Mango Thai Cusine & Bar.
Are there opportunities to exercise at Seattle Airport Marriott?
Yes, guests have access to a fitness centre during their stay.
Does Seattle Airport Marriott have airport transportation?
Yes, Seattle Airport Marriott offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Seattle Airport Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does Seattle Airport Marriott offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Seattle Airport Marriott?
Many travellers enjoy visiting Jimi Hendrix Grave Site (10.0 km), Mary Olson Farm (12.8 km), and Will Roger-Wiley Post Memorial (8.1 km).