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Red Lion Hotel Richland Hanford House

382 reviews
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Traveller (32)
Room & Suite (15)
Dining (5)
Overview
  • Excellent32%
  • Very good23%
  • Average21%
  • Poor13%
  • Terrible11%
Travellers talk about
“the river”(72 reviews)
“potatoes”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)Write a Review
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Traveller rating
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LanguageEnglish
114
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43
Show reviews that mention
All reviewsthe riveran older propertypotatoeshouse keepingbreakfast buffetthe ground flooreasy accessgreat place to staynice roomsroom was largewine countrywe've stayedthe tri citiesparkcourtyardconventionpets
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1 - 5 of 381 reviews
Reviewed 1 week ago

Interestingly, the closer you get to the rooms facing the beautiful river front the more you must walk from the lobby, bar and restaurant. There is a cross courtyard short cut which is cold on a winter night. Our room, a single king sized bed...More

1  Thank the_melv
Response from Elke S, General Manager at Red Lion Hotel Richland Hanford HouseResponded 1 week ago

Thank you for sharing your experience. I'm glad you were able to enjoy so many of our amenities and the location. I hope to see you again on your next visit! Take care ~ Elke Silvey, General Manager

Reviewed 2 weeks ago

Price, location, food, and helpfulness was excellent for our stay at your facility. Room was comfortable and clean. I would recommend the Red Lion to family and friends. I really appreciated that the Wi-Fi was easy to connect.

Review collected in partnership with this hotel
Thank 719daisyl
Response from Elke S, General Manager at Red Lion Hotel Richland Hanford HouseResponded 1 week ago

Thank you for writing a review. I'm pleased that we could meet your expectations and garner such accolades. Looking forward to seeing you again soon! Take care ~ Elke Silvey, General Manager

Reviewed 3 weeks ago

I already wrote an entire thing about the issue that I've experience, why should I do this again, this doesn't make any sense. Room heater was terrible, cold freezing air coming from the slider doors, staff couldn't solve the issueMore

Review collected in partnership with this hotel
Thank bahaamouriss
Response from Elke S, General Manager at Red Lion Hotel Richland Hanford HouseResponded 1 week ago

Thank you for making us aware of the problem during your stay. I apologize for the inconveniences you experienced. I have addressed this with the team so we may do a better job in resolving issues immediately. I hope we get the opportunity to see...More

Reviewed 30 December 2017 via mobile

I have been in this hotel for 2 nights and 3 days. It is now after 8:00 pm on Third day. My bedding has not been changed and my room has not been cleaned. I asked the duty clerk about room service before going out...More

Thank boatdoc50
Response from Elke S, General Manager at Red Lion Hotel Richland Hanford HouseResponded 8 January 2018

Thank you for sharing your experience. I apologize for our confusion with getting your room serviced. I have addressed your concerns with the department managers so that we may improve communication and do a better job for all our guests. Take care ~ Elke Silvey...More

Reviewed 11 December 2017

Our room wasn't ready until 6pm, the staff offered nothing to us, public bathrooms were a mess, and many in our group complained of dirty rooms. We had to find somewhere to store our stuff so we could attend the event we were there for....More

Review collected in partnership with this hotel
Thank Joel H
Response from Elke S, General Manager at Red Lion Hotel Richland Hanford HouseResponded 13 December 2017

Hi Joel, Thanks for sharing your experience. I apologize for the inconveniences you experienced with check-in. Please know I will address your concerns with the department managers so that we may do a better job for all of our guests. Take care ~ Elke Silvey,...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 71 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 71 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (32)
Room & Suite (15)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
ybnormal36
11 September 2015|
Answer
Response from iankarrie | Property representative |
Hi, we do not offer it to all guests. Breakfast will depend on the rate code you book under. Thanks
0
Votes
Room Tips
"avoid at all costs"
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"Stayed on the top floor in a room facing east. It was away from the traffic noise of George W. Way and had a..."
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"Make sure the view your room before deciding to stay. We will not be returning unless a major remodel and..."
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"Recommend rooms facing court yard."
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