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Red Lion Hotel Richland Hanford House

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Red Lion Hotel Richland Hanford House
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286 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Seattle, Washington
Reviewed yesterday NEW

I can't really complain considering my room was free due to wining a free stay at any red lion but the carpet was badly stained the sheets were stained the lounge was out of steak dinner and the hotel in general was very outdated the staff were friendly the location is very good perhaps if I had gotten a king...

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Helpful?
Thank J3226NIscotts
Richland, Washington
Reviewed 1 week ago

While room was nice it was small. No control of heat - room was not and yet thermostat set at the lowest setting - I had to open the windows to regulate the temperature. Super Bowl Day and the game began at 3:30, but lounge didn't open until 4:30 Requested a wake up call at 4:30 am and at 5:45am...

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Thank josephsO2214TT
Portland, Oregon
Reviewed 1 week ago via mobile

Kind of dirty, really. The spots under the bed were dusty and debris from previous people were left behind. The area behind the tv stand had a spilled bottle of shampoo. There were two suspicious stains on the bathroom floor. The window screen was bent and leaning against the interior glass. The breakfast was okay, I guess. Mostly the same...

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Helpful?
Thank C C
Boise
Reviewed 2 weeks ago

Stayed here for a tournament. The check in was slow as staff not available. Room was outdated and not very clean. One of the beds had a sag, heater unit was not working and tub did not drain. Staff told us there were no extra blankets available, tub did not get fixed until the next day and only after 2...

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Helpful?
Thank desertsurfer2017
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for taking the time to share your experience. I apologize for the inconveniences you experienced during your stay. I will address your concerns with the appropriate departments to ensure we take care of these issues for you and future guests. I appreciate you bringing this to my attention. Take care ~ Elke Silvey, General Manager

Yakima, Washington
Reviewed 3 weeks ago

Room was big and clean. Free breakfast had a variety we liked. The restaurant in the hotel was convenient and had a $5 burger happy hour! Wished we had stayed in the spring or summer since the view seemed beautiful if not for the snow. Husband liked the gym as well.

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Thank Danielle S
San Diego, CA
Reviewed 3 weeks ago via mobile

Reason price is right. Appears location hurting. Normal hotel amenities lacking. No coffee pot or safe in room. No hotel directory binder on desk. No notepads or pens. No bacon or sausage in breakfast buffet. Toilet seat broken and falling off. Brass night latch broken and finally fell to the floor when door closed. Heater compressor in daughter's room banged...

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Helpful?
Thank RBDiane
Yakima, Washington
Reviewed 5 weeks ago

This hotel property appeared to be very nice. It was clean and well kept. Unfortunately, the staff was totally inept. The computers did not work, the staff was young and overwhelmed. There seemed to be no senior management present to help with our conference check-in. The maintenance man performed the check-in for some of us. The food was satisfactory but...

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Thank stevenjV3631AQ
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for providing feedback. I do apologize for the inconvenience you, and all of our guests, experienced when our system went down. That was awful. We had all managers working in the hotel to assist with different tasks. I'm sorry that it did not appear that way. I can assure you that your next stay will be much better! Take...

Richland, Washington
Reviewed 15 January 2017

Power went out and they had no generator. The heat in halls and common areas was not working. The door lock kept breaking. This hotel needs a deep clean and some TLC. On the bright side they had a great soap selection in the room.

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Helpful?
Thank 562crystalo
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to provide feedback. I can certainly sympathize with your title! I'm very sorry that your stay was marred by the city power failure. I hope you get the opportunity to stay with us again. I'll make sure the lights stay on! Take care ~ Elke Silvey, General Manager

Seattle, Washington
Reviewed 15 December 2016

My son & I stayed at this hotel (he was in town for a hockey tournament). It was one of the most comfortable hotel beds I've slept on. The hotel was quiet, and the room had a cozy feel to it. The free breakfast was good (usually eggs & potatoes plus your standard continental breakfast options). The views of the...

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Helpful?
Thank mrgills
Elke S, General Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing your experience. I'm so glad you enjoyed your stay! I look forward to meeting you during your next visit! Take care~ Elke Silvey, General Manager

Henderson, Colorado
Reviewed 6 December 2016

My wife and I stayed one night for business. We liked the spacious rooms, having a door to a little porch outside the room, and the well-above-average breakfast buffet. The hotel is in a great location, with many shops and restaurants within walking distance. The Riverfront Trail is just off the grounds for walking, running, or biking. The hotel has...

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Helpful?
Thank Dannyandcindy
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to write a review. I am very happy that you enjoyed your stay. Perhaps during your next trip, it will be warmer and you'll be more inclined to take the bikes out for a ride! See you again soon! Take care ~ Elke Silvey, Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Lion Hotel Richland Hanford House in Richland Washington is located right on the scenic Columbia River, 10 minutes from the Tri-cities Airport via our complimentary airport transportation. On downtown Richland's main arterial, the hotel offers convenient access to the Hanford Nuclear Reservation and all of the businesses located there including Battelle, Energy Northwest, Bechtel, Framatone, and HAMMER.Our 149 spacious guest rooms, including seven suites, feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports and room service. We also have laundry and valet services and a fully equipped business center.For fun and relaxation, enjoy our outdoor pool and whirlpool or work out in our fitness center. Nearby you'll find Howard Amon Park with a 7-mile path along the river for walking or jogging. Golf, tennis, boat rentals and shopping are close by as are some of the area's 20 wineries and the Columbia River Exhibition of History, Science & Technology. ... more   less 

Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352-3538
Region: United States > Washington > Tri-Cities > Richland
Price Range: ₹ 6,502 - ₹ 9,251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Lion Richland
Richland Red Lion
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Richland Hanford House staff and other travellers.
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Questions? Get answers from Red Lion Hotel Richland Hanford House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is long...so if you don't want to walk far to breakfast, ask for a room closer to the lobby.”
 of 5 bubbles mrgills, 15 Dec 2016 | Read review
“Check out location of room before booking. Ground floor is cool facing the river but others may be better.”
 of 5 bubbles ducklakedaniel, 9 Oct 2016 | Read review
“Courtyard rooms have a view.”
 of 5 bubbles 74dennisn, 24 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles bodeahmouse, 21 Sep 2016 | Read review
“you want the back side of the motel”
 of 5 bubbles patnbobbi, 25 Aug 2016 | Read review
5 of 5