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Shilo Inn Suites Hotel Richland

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182 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel Richland
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Showing 181: English reviews
Chehalis
Reviewed 28 June 2016

My husband and I stayed here while I was attending a conference at another nearby hotel. We choose this inn as it was economical. We were very pleased at how quiet it was. Breakfasts which were included in the price were exceptional. A waitress served us our beverages and there was a breakfast buffet which provided a large variety of...

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Helpful?
Thank Mary F
Medford, Massachusetts
Reviewed 26 June 2016 via mobile

Very polite and informative front desk folks. Rooms were older and smaller than most hotels but clean and at a affordable price. Seemed like kids really enjoyed the outdoor pool. Breakfast was ok but best thing about the hotel is it's located next to a long walking trail next to the river. Great place to relax and strech the legs...

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Thank Gregory Z
Reviewed 26 June 2016

Location is stellar. Close to river. Great Dining Price is about 10 less than Garden Inn in Kennebec Rooms need to be cleaned. Rug is disgusting. Cobwebs in corners. Staff may or may not make bed. Breakfast is lacking. Very few choices. (no juice, limited fruit, stale muffins, powdered eggs, sausage). Waitress grudgingly refilled coffee. Do not order from menu...

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Thank Alice P
Silverdale, Washington
Reviewed 24 June 2016

This was our third or fourth stay at this Shilo, it will be the last. They just really need to fix it up totally. It is sad since it is a great location and has one of the best outdoor pool areas. The bar and outdoor patio is very nice, so we will go back for that for sure. The...

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Thank Kristine B
Kirkland, Washington
Reviewed 20 June 2016

This hotel looks worse on the outside than on the inside. Room seemed to be recently renovated. Reliable WiFi, lots of parking. This is a conference hotel, so they have an on-site restaurant that serves good food and can handle large groups, at least in terms of space. Hotel lobby and restaurant are well-appointed, lobby is very spacious. Responsive housekeeping....

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Thank Vitaly K
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Shilo Guest, Thank you for your kind comments regarding the staff and hotel. We really appreciate you taking the time to let us know how your stay was. Please come back and visit us again. Sincerely, Kevin Bond General Manager

Reviewed 16 June 2016

The room was spacious, although a bit older with some chips on the furniture. Breakfast was always pretty good, and it was on the river. Had trouble with the printer and computer one morning when I needed to print, but otherwise fine. Also, weird that they gave out traditional keys instead of key cards.

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Thank Derek J
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Shilo Guest, We appreciate you taking the time to write a review regarding your recent stay with us. We are very pleased that you enjoyed our facilities and amenities, and hope to have you back again soon! Sincerely, Kevin Bond General Manager

Corvallis, Oregon
Reviewed 13 June 2016

We are always thankful for lodging that accepts pets, and often I suspect pet rooms are the lesser rooms, which may be the case here. We called and booked a king, but ended up with a queen, in a very tiny room (267, I think). We really wanted a river view, but no pet rooms with a view. 😯 It...

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Thank Atticus S
Reviewed 2 June 2016 via mobile

This place is amazing.....The Redwood wing is so nice & spacious. The Free limo is a class act. Then there was the tropical Oasis..... Never seen such a nice pool in spa, and that includes stays in Vegas. Can't wait to go back and relax again...

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Thank Andrew G
Clarkston, Washington
Reviewed 18 May 2016

This motel is a little dated even uses real keys still, but in my mind that can be a plus don't know how many times my key card has failed at motels. Front desk is very friendly and helpful. Breakfast Buffet was hot and filling but not very exciting sausage, eggs, cereal etc.

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1Thank LeslieGher
Longview, Washington
Reviewed 18 April 2016

As soon as I walked into the lobby, Michelle and Mike at the front desk were welcoming and professional. The room was dated but had all the amenities needed. More importantly, it was CLEAN. The pool area was nice, the food was good, and Lainey (sp?) at the bar was as hospitable as anyone could be. If I'm ever in...

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1Thank Bernadette O
ShiloHotels, Manager at Shilo Inn Suites Hotel Richland, responded to this review

Dear Shilo Guest, Thank you for the kind comments regarding our staff; I will be sure to pass it along to everyone. We are pleased that you enjoyed your room, the pool, and the restaurant/lounge area. We look forward to seeing you again soon! Sincerely, Kevin Bond Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Shilo Inn Suites Hotel Richland

Address: 50 Comstock St, Richland, WA 99352-4413
Region: United States > Washington > Tri-Cities > Richland
Price Range: ₹ 4,480 - ₹ 7,467 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel Richland 2.5*
Number of rooms: 150
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Also Known As:
Shilo Inn Richland Hotel Richland
Richland Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel Richland staff and other travellers.
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Questions? Get answers from Shilo Inn Suites Hotel Richland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Columbia River. No elevators.”
 of 5 bubbles 563judyp, 8 Nov 2016 | Read review
“Try to get a room on the riverside..very peaceful .”
 of 5 bubbles I7691SSalanl, 20 Aug 2016 | Read review
“River view 2nd floor was nice for me.”
 of 5 bubbles wacorbanaz, 11 Jul 2016 | Read review
“We enjoyed a great room on the 2nd floor overlooking the pool. Was great!”
 of 5 bubbles 771tanyal, 9 Jul 2016 | Read review
“Rooms on the south side are quiet.”
 of 5 bubbles MaryF321, 27 Jun 2016 | Read review
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