We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS The Inn at Horse Heaven

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
BEST WESTERN PLUS The Inn at Horse Heaven
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

285 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 284: English reviews
Start your review of BEST WESTERN PLUS The Inn at Horse Heaven
 Click to rate
Hoodsport, Washington
Reviewed 6 days ago NEW

At least 60 family members stayed at this great hotel. The staff and the manager were wonderful. Every need from meeting rooms to extra plates,garbage bags,and on site help were greatly appreciated. Great place to stay. Comfortable rooms and good pool and jacuzzi.

 Report
Helpful?
Thank dedramast
ProsserManager, Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear Dedramast, Thank you for choosing to stay with us here at Best Western The Inn at Horse Heaven. We appreciate the compliments concerning our amenities, and kind words about the staff. It was our pleasure to serve you and your family during your stay with us. If you are ever in the area, please stop by to say hello....

Lexington, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

Definitely above average for a Best Western, and we really enjoyed our stay on a recent visit to Washington's wine country. Parking was plentiful, check in/out were easy, and the staff was very friendly. There are inspirational quotes scattered throughout the hotel which was a really nice touch. Our room was large and very clean. With only three lamps and...

 Report
Helpful?
Thank SixAlpha
About Hotel's Favourite Review
BWPlusTheInnAtHorseH, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind comments. We look forward to seeing you again in the future. Much appreciation, George Miller General Manager Best Western Plus Inn at Horse Heaven

Reviewed 1 week ago via mobile

Here we go again, another review Best Western The Inn at horse Haven , Prosser Washington. For starters assistant manager Alejandra was amazingly great she worked with us on our price and made us feel very welcome from the gate. It's the little things like that that make working on the road that much better. The rooms are clean good...

 Report
Helpful?
Thank David N
ProsserManager, Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear David, Thank you for the feedback, and kind words of encouragement for our staff. I was excited to share your comments with Alejandra. I am glad to hear that you received great service, and that you will be recommending us to others who might be coming to the area. Thank you for choosing Best Western The Inn at Horse...

Culpeper, Virginia
Reviewed 1 week ago

Of the hotels in the area, this is the one we like. When we first stayed, the chlorine smell from the pool (right off the lobby) practically knocked us over. We mentioned this in our first review and this time, it was much less which means that some adjustment was made, the sign of good management. Rooms are clean and...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Scriptspring
ProsserManager, Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear Scriptspring, Thank you for your feedback concerning your recent stay at our Hotel. I was glad to hear about your satisfaction with our amenities, and the positive comments concerning our staff. Also, we appreciate your comments, and suggestions concerning our breakfast and internet. Concerning your keys, please accept my apologies for any inconvenience that was caused during your stay...

Coeur D Alene
Reviewed 2 weeks ago

I've stayed at other, less expensive hotels in Prosser, but I decided to treat myself to a nicer hotel this time, especially since I wanted an exercise room. This hotel, while being maybe a little over my budget, was still well-worth it; quiet, clean, great location, good workout facilities, and an exceptionally friendly and accommodating staff.

Review collected in partnership with Best Western
 Report
Helpful?
Thank BillieGross
ProsserManager, Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear BillieGross, I was encouraged to hear about your experience while staying at our Hotel. Your compliments concerning our amenities and our staff were very kind. We strive to provide our guests with superior customer service, and I am glad to hear the we accomplished that goal for you. Thank you for choosing Best Western The Inn at Horse Heaven....

Oak Harbor, United States
Reviewed 3 weeks ago

I loved the cleanliness, overall look and the professionalism and friendliness from the front desk staff. We have five children and she made us feel welcomed and appreciated. The staff in the kitchen were horrid. One (who I believe was a supervisor) was dressed like a hooker and I would not have known she was an employee if the one...

Review collected in partnership with Best Western
 Report
Helpful?
Thank christopherwK9200ES
ProsserManager, Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear christopherwK9200ES, Thank you for your feedback concerning your stay at our Hotel. I was encouraged by your responses dealing with the cleanliness, professionalism and friendliness from the front desk staff. However, your experience in the breakfast area was unfortunate. Our aim is to provide outstanding customer service in all areas of the hotel. I am sorry that we did...

Larwill
Reviewed 19 February 2017

This hotel is clean,comfortable,well staffed and family friendly.We took a little family vacation away from the hustle and bustle of everyday life and stayed here on a Saturday night.I cannot recommend this Best Western Plus enough! They treat ya like family.We would stay here again,and likely will in the future!

 Report
Helpful?
Thank WanderingSunlight
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Dear WanderingSunlight, Thank you for your encouraging comments on your recent stay at our Hotel. Our goal here at Best Western The Inn at Horse Heaven is to provide our guests with superior customer service. I am excited to hear that this goal was accomplished for you. I especially loved the comment: "They treat ya like family"... That made me...

Canada
Reviewed 18 January 2017

stayed here because our RV froze up. We were pleasantly surprised. Great staff, clean rooms, excellent free breakfast and pet friendly. We loved the place. Highly recommend it. Good location, close to the freeway, easy access.

 Report
Helpful?
Thank LucyPF
Star, United States
Reviewed 18 January 2017

Great place to stay, nice room, comfortable bed. No issues with recommending this motel to anyone. Location was off the Interstate , but was very quiet. There was heavy snow fall in the area, but parking areas and access to rooms was satisfactory. I would stay at this motel again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Rodney S
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Thank you for your kind review. Hope to see you again in Wine Country soon. George Miller General Manager Best Western Plus Inn at Horse Heaven

Cambridge, Minnesota
Reviewed 11 January 2017 via mobile

I82 was closed and there literally was not a single spot remaining to accommodate my semi-tractor and trailer. Hotel staff, Yaz in particular, went the extra mile to ensure my stay would be worry free

 Report
Helpful?
Thank Joel Gregory J
ProsserManager, General Manager at BEST WESTERN PLUS The Inn at Horse Heaven, responded to this review

Glad we could help you out. Hope to see you again sometime. George Miller

16 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (5)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Prosser
18.1 km away
BEST WESTERN PLUS Grapevine Inn
17.7 km away
Quality Inn
Quality Inn
#4 of 4 in Sunnyside
39 reviews
40.0 km away
Homewood Suites by Hilton Richland
Show Prices
Show Prices
Show Prices
40.2 km away
Hampton Inn Richland / Tri-Cities
12.5 km away
Cozy Rose Inn
Cozy Rose Inn
#1 of 2 in Grandview
91 reviews
20.8 km away
Sunnyside Inn Bed and Breakfast
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about BEST WESTERN PLUS The Inn at Horse Heaven

Address: 259 Merlot Drive, Prosser, WA 99350-9533
Region: United States > Washington > Prosser
Price Range: ₹ 7,526 - ₹ 9,751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn at Horse Heaven 2.5*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Best Western, Travelocity and Orbitz so you can book your BEST WESTERN PLUS The Inn at Horse Heaven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Inn at Horse Heaven staff and other travellers.
2 questions
Ask a question
Questions? Get answers from BEST WESTERN PLUS The Inn at Horse Heaven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hotel is divided into two buildings, choose the one with the pool and spa”
 of 5 bubbles LucyPF, 18 Jan 2017 | Read review
“Lower floor best for us and close to pool and spa.”
 of 5 bubbles barbaracZ3624XA, 29 Oct 2016 | Read review
“I like rooms on the second floor of Building A. They're a little quiet and the indoor pool and breakfast room are in this building.”
 of 5 bubbles cdmilton, 16 Oct 2016 | Read review
“Back side is quiter”
 of 5 bubbles donmyw, 16 Sep 2016 | Read review
“As for a room in the main building, where the reception area is located”
 of 5 bubbles CarloCowboy, 31 Aug 2016 | Read review
5 of 5