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Quality Inn

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267 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Portland, Oregon
Reviewed 19 February 2015

This place is a dump. It was obvious to see when you walk in. We tried to cancel for our scheduled 2nd and 3rd nights stay but was told they have a 48 hour cancellation notice. Who does that? The first thing we noticed on our walk down the hallway was the aroma of cigarette and marijuana. How wonderful. Everyone...

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Helpful?
1Thank tony k
Linda R, Manager at Quality Inn, responded to this review

Dear tony k; Since your stay with us we have been remodeling and updating our hotel. We have new carpet and tile. New beds, furniture and flat screen TVs. We do have smoking rooms, but they are on the 3rd floor and we DO NOT allow marijuana in our hotel. It may be legal here in Washington State, but not...

Sandpoint, Idaho
Reviewed 15 February 2015

I tried to cancel this reservation because I was ahead of my travel schedule. Fortunately, everything was perfect for a $50 room: new queen bed, high quality TV, hardwood floors, high-back comfortable computer chair AND a lounge chair, freshly painted room with earth tones, heated indoor pool, eggs for breakfast (very few super8's do this) in addition to all the...

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Helpful?
Thank Steve4U
Linda R, General Manager at Quality Inn, responded to this review

Dear Steve4U; Thank you for choosing to stay with us here at Super 8. We have been working hard at remodeling our hotel. From new pillow top beds, to new furniture, flat screen TVs and a high-back comfortable computer chair. We have new paint inside and out. New carpet and tile. We also have the best staff in town. They...

Moses Lake, Washington
Reviewed 10 January 2015

Been staying here for about a year for businss. Very clean, very friendly, very helpfull. Have made many building improvements, staff is very accomidating and helpfull !! no problems Would strongly recommend staying here to any one If you time your arrival just right, you can even get HOT fresh cookies right out of the oven, love it!

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Helpful?
Thank Tom H
Linda R, General Manager at Quality Inn, responded to this review

Dear Tom; Thank you for taking the time to post a comment. We have been working hard on making improvements to our hotel, but we have a wonderful staff that go above and beyond to keep our hotel very clean and comfortable for our guests. They want you to feel like you are at home with your every stay. It...

Kent, Washington
Reviewed 6 January 2015

This place was run down. The only reason I stayed, after looking at it, was Becuase I booked on line the same day and policy said I couldn't cancel. Also their was a dog that barked all night and one of the room doors slammed all night indicating that certain doors don't have slow closers. I was also charged for...

Review collected in partnership with Super 8
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Helpful?
1Thank kevin m
Linda R, General Manager at Quality Inn, responded to this review

kevin m; Thank you for posting a comment. I am sorry you didn’t enjoy your stay. We are in the process of doing some remodeling. We are a pet friendly hotel and try to have our guest be respectful of each other. As for the safe fee it is stated on the registration card that you signed that there will...

Fairfield, Montana
Reviewed 5 January 2015

Review collected in partnership with Super 8
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Helpful?
Thank Bill H
Linda R, General Manager at Quality Inn, responded to this review

Shelton, Washington
Reviewed 31 December 2014

I was very happy to see the room was clean and comfortable. The desk clerk when I checked in was very helpful and friendly.

Review collected in partnership with Super 8
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Helpful?
Thank 877deannah
Linda R, General Manager at Quality Inn, responded to this review

877deannah; Happy New Year and thank you for taking the time to post a comment. I was pleased to hear that your room was clean and comfortable. I do have to say that our front desk staff are very friendly, helpful and always will to go above and beyond. We hope to see you again in the future.

A Wyndham traveler
1 review
Reviewed 27 December 2014

Review collected in partnership with Super 8
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Helpful?
Thank A Wyndham traveler
Linda R, General Manager at Quality Inn, responded to this review

Erickson
Reviewed 18 December 2014

We stayed at this hotel 2 years ago. A horrible experience! Our non-smoking room reeked of smoke! Decided to give the hotel a second chance this trip. Totally awesome! The new manager has improved all areas. Room was excellent! The number of smoking rooms has been greatly reduced - no smoke smell anywhere. Staff was very friendly and obliging. Would...

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Helpful?
2Thank Linda S
Linda R, General Manager at Quality Inn, responded to this review

Dear Linda S; Thank you for posting a comment about your stay, and thank you for giving us another try. We take pride in our hotel and in giving our guest the best experience as we can. I was please to hear that you had a totally awesome stay. We have reduced the number of smoking rooms, but we do...

Camano Island
Reviewed 16 December 2014

Review collected in partnership with Super 8
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Helpful?
Thank damnrich
Linda R, General Manager at Quality Inn, responded to this review

Enumclaw, Washington
Reviewed 25 November 2014

I booked our room at 4pm, but called to notify the hotel that we'd be in late. Joanne at the front desk, was very helpful and promised she'd be around and held our room for us. Once we arrived, she had us in our rooms less than 3 minutes from our late arrival at 10:40pm. The room was clean and...

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Helpful?
Thank Fryguy1111
Linda R, General Manager at Quality Inn, responded to this review

Fryguy1111 Thank you for taking the time to post a comment. I share all comments with my staff so they can see how they are doing, and where they need to make improvements. My front desk staff have been trained to get our guest into their rooms as quickly as possible. We have been in the process of remodeling our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 449 Melva Ln, Moses Lake, WA 98837-2989 (Formerly Super 8 Moses Lake)
Region: United States > Washington > Moses Lake
Price Range: ₹ 4,254 - ₹ 7,331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
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Also Known As:
Super 8 Moses Lake
Super Eight Moses Lake
Moses Lake Super Eight
Moses Lake Super 8
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the three bed suite for big family”
 of 5 bubbles jackcE8077YF, 24 Nov 2015 | Read review
“ask for complimentary snap fitness pass”
 of 5 bubbles D201IMsandrag, 23 Nov 2015 | Read review
“very quiet”
 of 5 bubbles generalboy2013, 12 Nov 2015 | Read review
“FRom the roms on the ground floor you can see your car.”
 of 5 bubbles V7218ZSdavidw, 1 Jun 2015 | Read review
“3rd floor still not renovated but charged at same price as the renovated ones”
 of 5 bubbles levchuk, 26 May 2015 | Read review
5 of 5