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All reviewsolive gardengrocery storefront deskunderground parkingfive guysstarbucks coffeewould definitely stay here againbathroom sinkfridge and microwavechateau st michellestayed here for one nightking bedbusiness tripfree breakfastvery pleasant stayrooms are largemarriott
In Kirkland for 2 day conference. The front desk staff was friendly, efficient and went way above the call of duty when Uber and Lyft were unavailable to get me a ride to my meeting 7 miles away. Thank you Jovanny!! The room was modern,...More
I've stayed at this hotel several times over the years. Our local office is just across the parking lot so it's convenient. I can't say I've ever had a stellar stay here, but it has been better than what I've experienced recently. It seems to...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 3 weeks ago
Thank you for letting us know about your recent experience at the Courtyard by Marriott. I would like to discuss this further with you so I can get to the bottom of the issues. If you don't mind reaching out to me my...More
This was a business trip to Kirkland and having stayed in Courtyards in the past, I booked this location. I should have checked for review and suggested location of room if staying at this location and what you get for your stay.
First, be prepared...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 6 February 2018
Thank you for choosing to stay at the Courtyard Seattle Kirkland and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared...More
Three of us showed up at the hotel the night before a meeting and to our surprise only 2 among us had rooms.
They confirmed that we all had reservations but they were overbooked due to arrangements made by the corporate sales team!
Thank Maite T
Response from Ardene S, Manager at Courtyard Seattle KirklandResponded 27 January 2018
Thank you for taking the time to share your recent experience with us on your arrival experience, I sincerely apologize for not having an room upon arrival. I will touch base with the front desk to ensure that these circumstances are handled in...More
The rooms are enormous 2 king/queen beds. Well appointed and clean.
My sisters room stank of smoke which given this is a non smoking hotel was grim for a non smoker.
Coffee type machine for hot water- twinings tea bag envelope with 2 tea bags...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 10 January 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know so we may address the issues.
Response from Ardene S | Property representative |
Our hotel is located on teh east side of Lake Washington, about 9 miles from Seattle DT and Pike Place Market. You can take tolled I-520 or I-90 freeways to get to Seaatle from Kirkland, and that will take... More
Our hotel is located on teh east side of Lake Washington, about 9 miles from Seattle DT and Pike Place Market. You can take tolled I-520 or I-90 freeways to get to Seaatle from Kirkland, and that will take about 20 minutes or so, during off-peak hours.
Please let me know if you will haev other questions,