I was charged $85.98 for a stay I did not use. I made the reservation with Days Inn reservations directly and was assured by the Reservation agent this particular Days Inn had an airport shuttle we had a flight delay and needed a room just for seven hours so it was imperative we had a shuttle to and from the airport. Once the reservation was made the agent transferred me directly to the hotel to request airport pick up where I was informed they did not have a shuttle. I asked them to please cancel the reservation as I needed a shuttle. There was no nonrefundable issue because I had made the reservation around 10 PM and inform them immediately on the same phone call I was not going to be able to use the reservation. To my dismay I was charged The full price of the room so I called the hotel directly and the receptionist said she would speak with the manager and get back with me when I never received a call back I called again and they said I could leave a message for the manager which I did and again no response so I called again and was told the manager was not in so I asked for an email address and sent an email to get this resolved. I never leave negative reviews, But I feel this is blatant thievery and very poor customer service if I cannot even get a reply or someone to speak with me instead of dodging phone calls. I would never stay here because this is a good indication of character and customer service at this establishment.…
I was checking in walked up to the desk and noticed that the front desk guy was watching porn on his phone. He was more interested in watching his porn then getting me checked in. I could clearly hear what was going on this phone which is absolutely sickening two girls talking about giving the nastiest hand jobs and who were they would give it to. It took almost 45 minutes to get me checked. I had to ask for my key to my room because he forgot to give it to me too wrapped up in this porn. He also didn't tell me where the room was what floor are where I should go to get to my room. I finally made it down to my room door to find out that the key heat give me doesn't work so I had to go all the way back up front to get it recoded. I have stayed in a lot of hotels I travel for business and I can say this is the worst hotel I have ever stayed in it needs to be burnt to the ground and rebuilt that would be the only way to get rid of that STDs that I'm sure that guy is spreading around. You would be very wise to avoid this place at all costs this isn't fit for a truck driver.…
Needed cheap motel for one night, got what I paid for and expected. Front desk staff were great, room was dated but comfortable. Bedding clean as was bathroom. Breakfast was basic, one waffle maker (the queue for it was epic), one other hot item, some fruit and cereals. For what I paid this place delivered what I expected so am very happy
We enjoyed our stay at this hotel. Felt safe, spacious rooms. We are local and stayed here for 3 weeks about a year and a half ago when our apartment flooded also. Staff was always very friendly, helpful, and professional. Housekeeping cleaned well.
When we first pulled up we were both thinking we hope its clean and comfortable. It was in need of a major remodel and a vqriety of items needed repairs made to them. It was quiet and in a good location.
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