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Hilton Garden Inn Tri-Cities/Kennewick

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Traveller (24)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor5%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (559)
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Traveller rating
309
162
47
28
10
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LanguageEnglish
309
162
47
28
10
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All reviewstoyota centerconvention centertri citiesgreat hotelroom was cleanfree continental breakfastquality hotelbreakfast was excellentbreakfast staffvery nice stayfront desk staffrestaurants and shoppingbusiness tripcoffee makerthe staff was greathgilobby
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61 - 65 of 556 reviews
Reviewed 3 July 2017

There is a design flaw causing a vibration to be heard and felt during the night as the pool dehumidifier pump cycles on and off every 5 seconds. It is a known issue that has not been addressed. We were exhausted when we left from...More

Review collected in partnership with Hilton Garden Inn
Thank W618GOerics
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 6 July 2017

Dear Guest, Thank you for taking a moment to share your experience. I am very sorry to hear about your experience with the pool dehumidifier as we are currently looking into finding a solution to help with this design flaw. We hope you will consider...More

Reviewed 1 July 2017

Very nice hotel. Great King bed. Very comfortable. Parking was adequate although don't park next to the grass as the sprinkler water your vehicle. The hotel lobby was nice with a bar and restaurant. Pool area was nice also.More

Review collected in partnership with Hilton Garden Inn
Thank Shoover996
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 3 July 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you found the hotel to be nice with a great king bed. I am very sorry to hear about your experience with the...More

Reviewed 26 June 2017

Hotel in general is a little dated all the amenities are there but the décor/furnishings are dated. Hilton really does a great job with the staff they are so friendly and willing to help! We were attending a vender fair as presenters any little thing...More

Review collected in partnership with Hilton Garden Inn
Thank V2131RKgaryd
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 29 June 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am so happy to hear about your experience with our staff members and we hope to have the pleasure of welcoming you back to our hotel in the future...More

Reviewed 19 June 2017

All the staff were very welcoming no matter what time of day you walked through the lobby. Always a smile on their face! Made me feel at home, even though I was thousands of miles away. Complimentary internet was not bad either. I was able...More

Review collected in partnership with Hilton Garden Inn
Thank stephaniekC7734FY
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 21 June 2017

Dear Stephanie, Thank you for taking a moment to share your experience regarding your stay. I am so happy to hear that you found all of our staff members to be very welcoming no matter what time of day and that we were able to...More

Reviewed 14 June 2017

We stayed at the Hilton Garden Inn in June. We were thrilled about being able to stay here when we received a good group rate. It is a beautiful hotel, great lobby, easy check-in plenty of parking. As soon as we walked into our room...More

Thank eastsiderwa
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 14 June 2017

Dear Guest, Thank you for taking a moment to share your experience. I am so happy that you found the hotel to be beautiful with a great lobby, easy check-in and with plenty of parking. I am so sorry to hear about your experience with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 126 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 126 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"top floor facing field (opposite side of parking lot)"
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"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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