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Hilton Garden Inn Tri-Cities/Kennewick

543 reviews
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Traveller (24)
Room & Suite (20)
Dining (3)
Overview
  • Excellent57%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (543)Write a Review
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Show reviews that mention
All reviewstoyota centerconvention centertri citiesgreat hotelroom was cleanfree continental breakfastbreakfast was excellentbreakfast staffvery nice stayfront desk staffthe staff was greatcoffee makernight staybusiness tripconvenient locationhgilobby
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11 - 15 of 540 reviews
Reviewed 2 November 2017

Facilities were great, most staff was great, had a discrimination issue at the restaurant in the evening... sad, because this is a good location otherwise. We did use the pool facilities and enjoyed the weight room. Desk staff and morning restaurant staff was incredibleMore

Review collected in partnership with Hilton Garden Inn
Thank roberthF183DL
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 7 November 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found the facilities to be great as well as the desk staff and morning restaurant staff. I am very sorry to hear about...More

Reviewed 26 October 2017 via mobile

Stayed two nights. Staff I interacted when were friendly and accommodating- I needed a late check out. Overall the facilities are clean and appeared well maintained. Rooms was clean but seems to be outdated when compared to other Hilton Properties I have visited. I would...More

Thank CPickeral
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 30 October 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you found the staff to be friendly and accommodating as well as the overall facilities being clean and well maintained. We are currently...More

Reviewed 25 October 2017

This is sad for hilton. I expected better..... Home 2 Suite is much better.....how? No continental breakfast even. What else can I say? I cannot believe Home 2 Suites and Hampton Inns are better than Hilton Garden.More

Review collected in partnership with Hilton Garden Inn
Thank 434adlerr
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 25 October 2017

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very sorry to hear that we were unable to provide you with an extremely satisfying stay. Hilton Garden Inn hotels offer a full cooked to order hot breakfast...More

Reviewed 24 October 2017

We were just blown away by the quality of this hotel as well as the cleanliness and the accommodations. This hotel surpassed every expectation that we had. The pool stays open until 11 and you can order room service until 10pm (the food is actually...More

Review collected in partnership with Hilton Garden Inn
Thank Rebecca F
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 25 October 2017

Dear Rebecca, Thank you for taking a moment to share your experience. I am happy to hear that you loved our hotel! I will share all of your wonderful comments with our staff members. I will have our Chief Engineer take a look at the...More

Reviewed 23 October 2017

The stay was nice due to the staff being really helpful and nice but the room and the halls did have a musty smell, seems like the hotel is lacking on maintenance but other than that the location is awesome if you are looking for...More

Review collected in partnership with Hilton Garden Inn
Thank adriansito17
Response from Amy M, Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 24 October 2017

Dear Adrian, Thank you for taking a moment to share your experience regarding your stay. I will share your wonderful comments with our staff members as I know how much they will appreciate it. I will also share your comments with our Executive Housekeeper and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 97 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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"Can't recommend staying at this hotel"
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