My husband and I drive semi, and we broke down and had to find a hotel while waiting for a part to come. We were referred by the Kenworth dealer to try Comfort Choice, and it has not disappointed!! During our stay, we had to extend our time here twice, and the second time was for more than one night. The manager listened to me as I rambled about how the part we were waiting for did not come and we had to stay at least until Monday, we had already been there three nights, and she graciously extended our time, and did not increase our rate to the weekend pricing. That literally made our day!!! The breakfast area is clean, the lobby is clean, the pool area is clean, the washer and dryer we used was clean, and the room………well it was AMAZINGLY CLEAN!!! We’ve stayed in quite a few hotels in the past six months, and this by far was FIVE STAR, for three star pricing!!! If we happen to break down her again, WE WILL BE BACK. Thank Comfort Choice for being amazing in Kennewick WA.…
Enjoyed our stay. Easy access from the highway and walking distance to restaurants of various cuisine and class: Rock Wood Pizza, Bob's Brewery, Taco Bell and Chipotle. Room was spotless and well-tended. Breakfast was excellent .... one of our best ever.
We stopped in Kennewick on our family vacation and we were very happy with the stay! Nice and clean, great pool, the gym was great for our workouts, and we even got a late check out so the kids could swim after the pool maintenance was done! Overall a great stay and the staff are super friendly!
The wife and I were completely blown away by the level of cleanliness and luxury during our stay. The staff was very responsive and eager to help with all of our needs. Truly made it feel like home! Cannot recommend enough!!
The people were really nice and helpful. Was really surprised that the double bed room, also included a couch that was a king size bed. Room was great. Everything was super clean Housekeeping even took the time to leave flower shaped towels in the bathroom. Loved the extra touches.
This hotel is brining up the standard for the comfort brand. When I walked in it was nothing but smiling faces and people ready to help me out. I honestly thought I was in a Hyatt when I got up to my hotel room. I would definitely recommend this hotel to anyone that is trying out a new place or just wanting something new! Hands down best hotel I’ve stayed at in a while!
Comfort Suites was top notch with customer service, cleanliness, room space (the room space was phenomenal!) and breakfast was one of the best included breakfasts I have had in years. With in walking distance of so much, the park with the carousel was very convenient for the kids and the restaurants we went to were both amazing!
I was in town for a funeral and booked 3 rooms for 2 nights. They were able to accommodate my request for the rooms to be grouped together and were very quick to get a playpen up for our 2 year old when we arrived late in the night. The rooms were large and clean, and the water pressure in the shower was great (my most common hotel complaint). We had a quiet stay with great breakfast both mornings. The staff did a great job keeping the food stocked on what appeared to be a busy weekend with a karate tournament. I will definitely be coming back here in the future when visiting family.
1. Internet is very slow 2. At the front desk there is this lady called Sheri or Shri who somehow enjoys giving people hard time if she thinks she can get away with it. I have personally heard insensitive and untrue comments coming from her about rules, house cleaning, or other things. 3. The sinks and bathroom smell ! 4. The 2 star is at best for what the hotel deserves
The hotel is newer and very clean. Breakfast is good with lots of options. Beds are comfortable.Great hotel for families. Staff is friendly. Highly recommend this hotel. The manager Heather is amazing!