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Quality Inn & Suites Federal Way

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Traveller (15)
Room & Suite (27)
Dining (8)
Overview
  • Excellent50%
  • Very good29%
  • Average9%
  • Poor7%
  • Terrible5%
Travellers talk about
“taco bell”(6 reviews)
“new management”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (155)
Filter reviews
151 results
Traveller rating
74
44
13
11
9
Traveller type
Time of year
LanguageEnglish
More languages
74
44
13
11
9
Show reviews that mention
All reviewstaco bellnew managementiron ironing boardindoor poolcookiesclean comfortable roomssausagelooked cleancoffee makerrestaurant optionshot breakfastfree breakfastjacuzzi tubgood sizefront desk staffbusiness centerwould stay again
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1 - 5 of 151 reviews
Reviewed 1 July 2018 via mobile

Room was soooo in need of renovation. Odor in room. Just didn’t seem clean. Small bathroom. I chose this hotel because it was near Tacoma concert venue and a casino thinking it would be a nice hotel in a desirable location. Very disappointed. Couldn’t wait...More

Thank ncparseeker
Reviewed 12 June 2018 via mobile

The hotel website says it has a hot tub. I have kids who freeze when swimming unless they can warm up in a hot tub. It’s the whole reason we chose this hotel. Get here and find out that hot tub is not working. Also,...More

Thank Becca W
Reviewed 14 April 2018 via mobile

The room was perfect for the price I pay for, super soft and comfy bed. Very huge room. My room is on the ground floor so does has a bit of noise early morning but not a big deal . lovely receptionist :) good size...More

Thank Oratai T
Response from Quality Inn S, General Manager at Quality Inn & Suites Federal WayResponded 22 May 2018

Dear Oratai T, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 9 March 2018 via mobile

The staff here are amazing, friendly and actually care about their customers! They make sure you feel as comfortable as you would at your own home, listens to any concerns you may have if any, and so much more! The rooms are spacious, cleaned, smells...More

Thank Amy I
Response from Quality Inn S, General Manager at Quality Inn & Suites Federal WayResponded 12 March 2018

Dear Amy Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 8 December 2017

The breakfast room attendant is SOOOO nice and tries so hard. The front desk people are polite and respectful. 1. Several times my room was dirty when I arrived, other peoples things in the heater etc. 2. 3 times they never refreshened my room, 4....More

Thank Raggy1948
Response from Quality Inn S, General Manager at Quality Inn & Suites Federal WayResponded 12 March 2018

Thank you for taking the time to leave us your honest review of recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$ 99 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Add Photo Photos
Traveller (15)
Room & Suite (27)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
cheryl a
30 July 2017|
AnswerShow all 5 answers
Response from Keri L | Reviewed this property |
We had a microwave and frig. Not sure but wouldn't be surprised if they do. Probably worth a call if it is important to you.
1
Vote
trishtaylor2111
29 March 2015|
AnswerShow all 2 answers
Response from Quality Inn S | Property representative |
no
0
Votes
Room Tips
"Stayed October thru Mid December 2017 3-4 nights a week. Good Luck on Service"
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"Ask for top floor"
Read review
"3rd floor, far from the elevator"
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"We had a one bedroom suite which accomodated 3 adults very well."
Read review
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